DPS Evidentiary Towing Services

The Arizona Department of Public Safety (DPS) Master Agreement CTR077273 is a comprehensive Tow Service Certification Agreement (TSA) providing statewide towing and roadside assistance services across Arizona. The contract covers a range of towing services for various vehicle classes, including light, medium, heavy-duty, and HD rotator vehicles. Services encompass accident scene towing, vehicle storage, roadside assistance, abandoned vehicle removal, and incident management support. Towing firms are required to provide 24/7 services, maintain proper equipment and insurance, and comply with strict state regulations regarding response times, facility standards, and operational protocols.

The master agreement is currently awarded to Mr Z Towing LLC and is administered by the Arizona Department of Public Safety's Highway Patrol Division. The contract period extends through September 30, 2025, with potential future extensions. The IDV is a non-exclusive contract, allowing DPS to utilize multiple towing providers and adjust the contractor roster based on performance and operational needs. The agreement covers the entire state of Arizona and operates as a fixed-price term contract, with maximum allowable rates established for different service types, including service call fees, mileage reimbursement, storage charges, and specialized recovery services. The contract's estimated value is not explicitly disclosed in the provided documentation.