20221220_PWS.docx

DRAFT Performance Work Statement (PWS)

AIR FORCE RESEARCH LABORATORY

ATOMIC LONG-RANGE SYSTEMS (ATLS) BRANCH (AFRL/RVBN)

aDvisory sErvices For rEsearch aNd Development (DEFEND)

30 November 2022

1.0 Introduction. The overall objective of this effort is to obtain advisory and assistance services for professional engineering and technical advisory services to support research and development activities for Nuclear Deterrence Operations (NDO). The Air Force Research Laboratory (AFRL), Atomic Long-Range Systems (ATLS) Branch; AFRL/RVBN, is acquiring senior strategic professional and technical support to ensure they can obtain funding to build and maintain appropriately focused programs and facilities to support current and future research and development needs for NDO.

1.1 Ccontract Organization.

1.1.1 Identification. U.S. Air Force Research Laboratory, Space Vehicles Directorate, Atomic Long-Range Systems (ATLS) Branch (AFRL/RVBN), Phillips Research Site, Kirtland AFB NM 8711.

1.1.2 Mission. Phillips Research Site is the home of the Air Force Research Laboratory’s Space Vehicles and Directed Energy Directorates. The mission of the Space Vehicles Directorate is to develop space technologies that support evolving space related warfighter requirements. Primary areas of importance include but are not limited to communications, positioning, navigation, and timing, space cyber, space modeling and simulation, space evaluation and analysis assessments, defensive space control, space situational awareness, and intelligence, surveillance and reconnaissance, as well as performing a variety of integrated space technology experiments, prototypes and demonstrations. The Air Force Research Laboratory (AFRL), Atomic Long-Range Systems Branch (RVBN) supports nuclear-related S&T and Nuclear Deterrence Operations (NDO) including Strategic Deterrence Ground (SDG); Strategic Deterrence Air (SDA); Nuclear Command, Control and Communication (NC3); and Nuclear Explosion Monitoring (NEM).

1.2 Personnel, Background, Objectives and Requirement.

1.2.1 Personnel. The name(s) and resume(s) of all personnel assigned to the contract shall be submitted to the Program Manager (PM) at the time of the award and no later than 14 calendar days prior to start date of any subsequent personnel additions for their concurrence. In addition, if there is any turnover, the contractor shall submit the name(s) and resume(s) of replacement personnel to the COR or PM for their joint concurrence no later than 14 calendar days prior to personnel start date.

1.2.2 Background. The Air Force Research Laboratory (AFRL), Space Vehicle directorate (RV), Atomic Long-Range Systems branch (ATLS); AFRL/RVBN, supports nuclear-related S&T and Nuclear Deterrence Operations (NDO) including Strategic Deterrence Ground (SDG); Strategic Deterrence Air (SDA); Nuclear Command, Control and Communication (NC3); and Nuclear Explosion Monitoring (NEM). AFRL is interested in continuing research and development efforts supporting the NDO mission, a posture that aligns with the 2022 National Defense Strategy (NDS). The NDO mission encompasses an array of efforts that includes both modernization of current systems and components as well the development of novel technologies. Enabling future capabilities to thwart emerging threats requires investments ranging from basic research to advanced technology demonstrations across a variety of Technology Readiness Levels (TRLs). Future technology development is envisioned to deliver platform-agnostic, transition-able solutions to sea-, air- and ground-based systems. Future NDO systems and sub-systems will impose increasingly stringent requirements and will have to operate efficiently in the presence of severe on-board, environmental, or mission-induced disturbances, as well as respond to the technology challenges imposed to meet the needs of Missile Warning; Space Communications; Positioning, Navigation, and Timing; Defensive Space Control/Space Situational Awareness; and Joint All Domain Command & Control (JADC2).

1.2.3 Objective. The overall objective of this effort is to obtain advisory and assistance services (A&AS) for professional engineering and technical advisory consulting services to support research and development activities for Nuclear Deterrence Operations (NDO). These services shall encompass scientific and technical strategic planning expertise focusing primarily on program planning, acquisition planning and support, concept development, requirements analysis, system design, engineering & integration, and test & evaluation.

1.2.4 Requirement. The contractor shall provide support to meet the scope of this effort including the following requirements:

· Senior Systems Engineer

· Description: Senior Systems Engineer to provide extremely high-level subject matter expertise for scope of work. Provides advanced technical development knowledge and analysis of highly specialized complex and critical nuclear components and programs, projects, systems, sub-systems, and missions to include high-level functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems that require advanced subject matter expertise for efficient and effective implementation. Provides analytical expertise and experience to aid in interpreting missions, goals, and objectives and assessing complex problems involving resource allocation, system engineering and requirements derivation, or advanced technology development. Provides comprehensive knowledge of methodologies, theoretical concepts, principles, and practices to deliver comprehensive analyses and reports. Must maintain a Top Secret clearance.

· Minimum Education and Experience: Two options for fulfilling requirement provided with relevant experience referring to the above description.

· A graduate degree in the physical sciences, computer science, mathematics, operations research, or related technical or military/defense industry fields with 15 years of relevant experience in positions of increasing responsibility.

· An undergraduate degree from an accredited college or university in engineering, the physical sciences, computer science, mathematics, operations research, or related technical or military/defense industry fields with 20 years of relevant experience in positions of increasing responsibility

· Operations Analyst

· Description: Operations Analyst professional to assist in evaluation and assessment of complex and critical nuclear system components. Provides comprehensive subject matter expertise on mission specific operational use cases and knowledgeable in the methodologies, principles, and practices of in-depth reporting and analyses. Anticipates problems and works to mitigate the anticipated problems. May serve as a technical authority for a design area. Must maintain a Top Secret clearance.

· Minimum Education and Experience: An undergraduate degree from an accredited college or university and 5+ years direct, certified experience in one or more of the following Nuclear-specific operations centers: Nuclear Strike Planning, Launch Range Control, ICBM Flight Test Operations, ICBM Launch Analysis, ICBM weapon system instructor course graduate, ICBM Launch Mission Assurance, NC3 Command Center Operations, NC2-ESI, Emergency Action Message Generation, Nuclear Planning and Execution System, Missile Warning Center, Spaceflight Test Experience, or Spacelift Operations.

2.0 Scope of Work. Provide professional engineering and technical advisory services for research and development activities supporting Nuclear Deterrence Operations (NDO). These services shall encompass scientific and technical strategic planning expertise focusing primarily on system design, engineering & integration, test & evaluation, concept development & requirements analysis, and program and acquisition planning & support. It shall encompass scientific, technical, and business strategic planning expertise to support organizational policy development and implementation, decision making, and management. Services may take the form of strategic information, advice, opinions, alternatives, studies, analyses, evaluations, and planning recommendations as necessary to ensure the programs within the ATLS branch can continue to develop high performance technology options with sustained reliability to meet warfighter requirements. The contractor is required to provide a depth of expertise and experience while advising and assisting the AFRL government team as necessary.

2.1 System Design, Engineering, and Integration

2.1.1 The Contractor shall assist Government management personnel in system design, engineering, and integration activities for nuclear strategic systems. The technological areas include missile system launchers, guidance & navigation, reentry vehicle design and control, strategic grade electronics, jam resistant receivers & antennas, frequency standards, target sensors, high-speed accelerometers, and suborbital sounding rockets. The Contractor shall assist Government management personnel in system design and analysis of technical system and subsystem components to include system design reviews, analysis of alternatives, reviewing interface control documents, configuration control documents, specifications, critical path analysis, and risk management & mitigation. Integration support activities range from component or system assembly, integration and test to payload buildup and integration at the launch site.

2.1.2 Work Locations. Primary performance will be at Kirtland AFB, NM. Other locations may include other sites supported by AFRL.

2.2 Test and Evaluation

2.2.1 Test and Evaluation. The Contractor shall apply systems engineering principles to the test and evaluation of strategic systems and subsystems to support Government personnel in the review of test plans and procedures and the execution of field and flight testing. The contractor shall make recommendations regarding test procedures, integration testing, quality assurance tests, environmental tests, and operational test and evaluation. The Contractor shall participate in factory and/or field test activities, as required and make recommendations on test requirements, selection of critical test parameters, analysis of test results, technical risk reduction, and the determination of remedial action in the event of discrepancies.

2.2.2 Work Locations. Primary performance will be at Kirtland AFB, NM. Other locations may include other sites supported by AFRL.

2.3 Concept Development and Requirements Analysis

2.3.1 Concept Development and Requirements Analysis. The contractor shall support Government management personnel in the requirements analysis of system, component, and/or program level requirements and the development, maturation, review, and analysis of strategic technical concepts and/or design challenges to ensure mission level requirements, goals and objectives are being met, identified, and the associated technology requirements appropriately documented. The Contractor shall support and analyze Mission Needs Statements, Operational Requirements Documentation, Concept of Operations, Defense Acquisition Executive Summaries, Selected Acquisition Reports, Monthly Acquisition Reports, and Air Force database systems. The contractor will be expected to provide the government with recommendations in the form of cost/performance trade studies, analysis of alternatives, and the development of risk mitigation plans. The Contractor shall conduct ad hoc research on specific issues to support the development of Space Vehicles Directorate inputs to other DOD organizations such as Headquarters Air Force Research Laboratory, Air Force Nuclear Weapons Center, or Air Force Global Strike Command.

2.3.2 Work Locations. Primary performance will be at Kirtland AFB, NM. Other locations may include other sites supported by AFRL.

2.4 Program Planning and Acquisition Planning & Support

2.4.1 Program Planning and Acquisition Planning & Support. The Contractor shall provide expertise required to support all aspects of research and development acquisitions for the DOD nuclear enterprise. The contractor shall support Government management personnel in the drafting and review of acquisition documentation to include Requests for Information (RFIs), technical evaluation of contract proposals, and support the development of Statements of Work (SOW), Performance Work Statements (PWS), and Contract Data Requirements Lists (CDRLs). The contractor shall contribute information, suggestions, and recommendations to government program managers and planners to assist in defining objectives, timelines, and strategic planning through all phases of research and development. The technology and enterprise development investments of other research agencies, both Government and commercial, and other AFRL directorates shall be considered in any recommendations. The Contractor shall support Air Force designated representatives in reviewing technical and programmatic performance of research and development contracts and review contract deliverables. The Contractor shall support Execution Reviews, Investment Budget Reviews, and Acquisition Program Reviews such as System Design Review, Preliminary Design Reviews, Critical Design Reviews, Operational Test Readiness Reviews, and Milestone Reviews. The contractor shall provide all required agreements to include non-compete, proprietary information and non-disclosure agreements. All decisions regarding acquisition planning and documentation will be made by the government.

2.4.2 Work Locations. Primary performance will be at Kirtland AFB, NM. Other locations may include other sites supported by AFRL.

3.0 Service Delivery Summary. The Service Delivery Summary is applicable to all work identified for this effort above, and DD Form 254, Contract Security Classification Specification. Contractor performance shall be evaluated through surveillance using the Service Delivery Summary per task as described in Table 1.

3.1 Level of Performance Evaluation. The contractor will be evaluated in the following areas:

3.1.1 Personnel Performance. The contractor will be evaluated as to the quality of the work of their personnel. Specifically, the contractor will be evaluated relative to technical performance, technical competence, and overall quality. Technical Performance: Contractor personnel shall perform required tasks in an acceptable manner. Technical Competence: Contractor personnel have the skills to perform required tasks.

3.1.2 Resource Control. The contractor shall monitor the expenditure of incremental funds as authorized by the contract to avoid funding deficiencies. The contractor shall notify the COR relative to funds status in accordance with (IAW) the reporting requirements set forth in the contract.

3.1.3 Management. The contractor shall put systems in place to ensure the most efficient contract performance and to protect the Government‘s interests. The contractor’s management structure, as delineated in the contractor’s Program Management Plan should provide for problem identification and resolution, as well as feedback to the COR. The contractor will be evaluated relative to responsiveness to Government requirements and resolution of problems. Reports and/or other data required shall be submitted IAW the CDRL, Section J, Exhibit A.

Table 1. Service Delivery Summary

UNCLASSIFIED

UNCLASSIFIED

Surveillance Remedy

PRS#1 Personnel Hiring.

Provide fully qualified personnel responsive to program needs Contractor shall meet all requirements of the PWS after the Phase In period. Any vacancy that occurs during performance that adversely affects meeting requirements of this task will require a mitigation plan. No vacancy will go unmet for more than 30 calendar days.

The plan shall be approved by the COR and CO

PRS#2 Personnel Expertise.

The Contractor shall provide subject matter expertise (SME) and input in relevant disciplines.

A&AS

personnel should be experts in their fields and met the education and experience requirements detailed in t the PWS.

The plan shall be approved by the COR and CO.

The plan shall be approved by the COR and CO

PRS#4 Schedule.

The plan shall be approved by the COR and CO.

Surveillance Remedy

PRS#5 Cost Control.

The plan shall be approved by the COR and CO.

PRS#6 Management.

The plan shall be approved by the COR and CO.

PRS#7 Regulatory Compliance.

The plan shall be approved by the COR and CO.

PRS#8 Security.

The plan shall be approved by the COR and CO.

Surveillance Remedy

PRS#9 CTIP.

The Contractor shall be in compliance with the Combating Trafficking In Persons (CTIP) clause and all applicable laws.

FAR Clause 52.222-50

The plan shall be approved by the COR and CO

3.1.4 Security.

The contractor shall provide employees with active top secret clearances. An interim secret or completed Tier 1 background investigation is required for access to the AFRL Automated Information System network. The contractor shall conform to the provisions of DoD 5220.22-M, the National Industrial Security Program Operating Manual (NISPOM), and DoD Manual 5200.1, Vol 1-4, the Information Security Program as supplemented, for safeguarding classified information, and shall provide for obtaining the appropriate security clearances as specified in the individual TOs. All contractor personnel performing services for RV on-site/on-base are required to participate in the RD/RV OPSEC Program, and comply with Operations Security (OPSEC) protection for all sensitive/critical information as defined by Air Force Instruction 10-701, Operations Security. For on-site contractor personnel, this requirement includes attending mandatory annual training, attending “newcomers” orientation within 90 days of arrival on station, and protecting critical information as prescribed by the AFRL/RD/RV OPSEC Plan. Off-site contractors must include OPSEC awareness as part of their in place Security Training Program.

3.1.5 Overall Quality of Contractor Efforts. The overall effectiveness of contractor’s performance and overall quality of the support being provided will be evaluated. The contributions by contractor personnel in meetings and reviews, and the contractor’s quality of reports and productivity will also be included in the evaluation of Overall Quality of Contractor Efforts.

3.2 Frequency and Methods of Inspection. Assessments will be done quarterly upon contract award, with the objective being semi-annual assessments with the flexibility to include additional inspections if necessary. The COR will identify discrepancies or problems to the contractor, through the Contracting Officer (CO) and establish a schedule for resolution. The status report required by the Contract Data Requirements List will be reviewed and reconciled by the COR. Discrepancies between the contractor’s status report and the COR’s records will be identified to the contractor by the COR, and a schedule will be developed for resolution.

3.3 Contractor Performance Assessment Reports System (CPARS). The COR shall conduct, document, track, and analyze Contractor performance periodically . The surveillance results shall be maintained and utilized to prepare and support annual CPARS assessment. Assessment results, along with the Contractor’s submittals, will be used to develop metrics to track the Contractor’s overall compliance with the contract terms and conditions.

4.0 General Information and Definitions.

4.1 Information Technology Security. The contractor shall comply with the following requirements:

4.1.1 Virus Checking - The contractor shall follow Air Force policy for reporting viruses found.

4.1.2 The contractor is prohibited from attaching any computer hardware to the Air Force network, or running any computer software unless it has been certified and accredited according to current DoD Security Technical Implementation Guide (STIG) requirements, USAF and Local Operating Instructions. Any such requests for reconfiguration, upgrade, or addition of computer hardware or software must be approved by the USAF Approving Official (AO) via the contractor's submission of a written request to the COR. The COR will forward this request to the PRS Cybersecurity liaison within AFRL/RV. Contractor use of computer modems and external USB storage devices on any machine attached to the Air Force network is prohibited unless prior written approval is obtained from the Approving Official (AO). Use of commercial internet service providers is prohibited unless prior written approval is given by the Approving Official (AO).

4.1.3 Contractor personnel using any PRS information technology assets shall comply with all PRS computer security requirements. In addition, should contractor personnel require access to PRS computer networks or databases, they shall inform the COR or Alternate COR, who will arrange for the contractor personnel to complete the required documentation for a new computer account. The contractor shall notify the COR or Alternate COR within one workday of any contractor personnel who no longer require an open account and shall take action to close the computer account with the appropriate PRS office within that same workday.

4.1.4 All contractor personnel who will be using C4 systems belonging to the federal Government to generate, process, store, transfer, or communicate information must complete DoD Information Assurance (IA) training prior to being granted access to an information system. IA training will be re-accomplished annually by the user and compliance maintained by the PRS Cybersecurity liaison according to DoD 8570.01-M. and AFMAN17-1301_AFGM2016-01, DoD IA, DoD IAA Cyber Awareness Challenge training is located on Advanced Distributed Learning System (ADLS) accessible via the AF Portal. A publicly accessible version of the DoD IA training The Cyber Awareness Challenge is located on the Information Assurance Support Environment (IASE) website (http://iase.disa.mil/eta/Pages/product-download.aspx). The training must be completed within the first five days of the start of the contract or within the first five days for efforts that have a duration of 60 days or less or within the first five days of a new account request. The contractor shall inform the COR when the training has been completed and provide the AFRL/RVIO Help Desk with a copy of the training certificate. Annual refresher training will also be accomplished and a copy of the training certificate provided to the RVI Help Desk.

4.1.5 No contractor personnel require IA elevated privileged user status to accomplish the work on this contract action.

4.1.6 The contractor shall first seek help from the Help Desk (505) 846-4357 (6-HELP) for any problems or issues with their Government-provided Information Technology systems. If no resolution can be found, the contractor shall immediately notify the COR of any Government information system problems or issues which come to their attention which may impact the contractor's or the Government's ability to accomplish their duties.

4.1.7 All contractor personnel who require access to PRS information systems are required to obtain a NAC consistent with Public Trust Positions (Standard Form 85P or most current form). The contractor may submit a request to the COR that the Government grant contractor employee(s) interim access to the PRS network while awaiting the results of a NAC. Interim access to the PRS C4 network will only be granted after the contractor employees obtain at least a local background files check, and have submitted the appropriate documentation to obtain a NAC. These requests will be processed IAW Government information security regulations and policy. These requests may be subject to disapproval. In no case will a contractor be given access to the network, including a group account, until a favorable NAC has been completed or interim access granted by the DAA Representative. Any interim accesses that may be granted may be rescinded at any time by the Contracting Officer, COR, PRS Corporate Information Office (CIO), Directorate Security Office or PRS DAA Representative at the Government’s discretion. Any individual who subsequently does not pass the requirements for a full NAC shall not be authorized to work under this effort. All authorized IS users will sign the standardized AF Form 4394, Air Force User Agreement-Notice and Consent Provision prior to initial IS access.

4.2 Contractor Program Manager and Personnel.

4.2.1 Contractor Program Manager. The contractor shall designate a Program Manager who shall be responsible for the performance of the contract and shall have full authority to act for the contractor on all contractual matters relating to the daily operations of the contract. The name of this person and an alternate, or alternates, who shall act for the contractor when the Program Manager is absent, shall be submitted to the CO for approval at time of initial contract award, and no later than thirty (30) calendar days prior to start date of a new Program Manager. The Program Manager or alternate shall be available via phone within twenty-four (24) hours to discuss problem areas. The Program Manager or alternate shall be on-site during contingencies, and other times as directed by the COR. After normal duty hours, the Program Manager or designated alternate shall be available on site within two

(2) hours after notification. The contractor shall provide telephone numbers for contacting the Program Manager and alternate or alternates outside of normal duty hours. The Program Manager shall ensure that all employees provide copies of their in-processing and out-processing checklists to the QAP for filing.

4.2.2 Personnel. The contractor shall be responsible for employing qualified personnel to perform all tasks. The contractor shall have the personnel, organization, and administrative controls necessary to ensure that all delivered services and products meet all requirements specified in the PWS. Many of the services provided in this effort require close interface with higher-level Government personnel such as visiting VIPs, commanders, and others. The contractor shall ensure that its employees bring any customer issues or customer problems which they cannot resolve to the Government PM, or

COR prior to escalating issues. All contractor personnel shall meet the applicable personnel security requirements as stated in the PWS.

4.2.2.1 Contractor Employees. The contractor shall not employ persons for work on the contract if such employee is identified to the contractor by the CO as a potential threat to the health, safety, security, general wellbeing or operational mission of the installation and its population. At a minimum, all contractor personnel shall:

· AFRL Policy on Employment of Non-US Citizen Contractors. Contractor employees requiring access to USAF bases, AFRL facilities, and/or access to U.S. Government Information Technology networks in connection with the work on this contract must be U.S. citizens.

· Contractor personnel and their subcontractors must identify themselves as Contractors or subcontractors during meetings, telephone conversations, in electronic messages, or correspondence related to this contract.

· Contractor-occupied facilities (on AFMC or other Government installations) such as offices, separate rooms, or cubicles must be clearly identified with Contractor supplied signs, name plates or other identification, showing that these are work areas for Contractor or subcontractor personnel.

· Be able to understand, read, write, speak and conduct business in the English language in order to understand and discuss safety and environmental warnings and communicate with customers (speaking skills are not required of any contractor employees who are hearing impaired)

· Have a working knowledge of computers and Microsoft Office software

· Present a professional appearance, and wear badges identifying them as contractors

· In-process and out-process through, and comply with all requirements of the Human Resource office of the Phillips Research Site (this includes providing their Social Security Number for tracking purposes), to include PRSOI36-12

· Comply with all applicable Government regulations

4.2.2.2 Governmental Supervision of Contractor Employees. The Government will not supervise or otherwise direct contractor employees. The Government will assess contractor performance IAW the Performance Plan and any other clauses included in the contract.

4.2.3 Contractor Man-year Equivalent (CME) Accounting. AFRL requires each technical directorate to conduct contractor support services within an approved amount of contractor man-years. As such, each directorate must account for each contract man-year providing support services. The contractor shall work with the COR to ensure all contractor personnel are accounted for properly within the CME count before hiring contractor personnel for this effort.

The contractor shall ensure ALL contractor labor hours including subcontractor, all level/tiers, labor hours required for the performance of services provided under this contract are reported via a secure data collection site. The contractor and all subcontractors, at all levels/tiers, providing direct labor under this contract shall report complete and accurate data for the labor executed during the period of performance during each Government fiscal year (FY), which runs from October 1 to September 30. The Contractor shall input the data into the appropriate eCMRA reporting tool, which can be accessed via a secure web site at http://www.ecmra.mil/.

4.3 Contractor Provided Training. The contractor shall provide training to contractor employees as appropriate for the execution of their duties. The contractor shall ensure that contractor employees retain suitable and adequate qualifications required by Federal, State, and local statutes/regulations/policies/procedures. The contractor shall maintain training and certification records for each employee and make the records available to the CO and COR upon request. In addition, the contractor shall provide environmental, health, and safety training to ensure employee compliance with Air Force, Federal, State, and local laws, regulations, instructions. All applicable training may be available through Government sources. If not, the contractor shall provide it to employees at no additional cost to the Government.

4.4 Government Provided Training. In general, contractor employees must attend and complete all training required of Government employees, such as annual Operational Security training, quarterly security training, etc. The contractor will be notified of the availability of such training, and of the need for contractor personnel to attend. The contractor shall be responsible for scheduling the attendance of contractor personnel at such training with minimal interruption to necessary Governmental functions.

4.5 Training for New Requirements. The Government will provide or fund training in cases where new requirements mandate the evaluation of training courses for the specific task. The Government will determine such training requirements. The Government will fund actual training cost, per diem, and travel at Government rates IAW Joint Federal Travel Regulations.

4.6 Hours of Operation. When the contract requires contractor support to be provided “during normal Government hours of operation”, the contractor shall be available to provide such support 8 working hours a day, 5 days a week, excluding Government holidays or other such times as the specific Government personnel being supported are excused from duty. For planning purposes, the contractor should coordinate absences of key personnel with the COR/CO. In meeting the requirement for support “8 working hours a day,” such hours will be scheduled to meet the requirements of the organization being supported. In most cases those hours will fall during normal Government working hours, which can vary from 6:00am to 6:00pm (local time). In meeting the requirement for support “5 days a week,” such days are normally Monday through Friday. Specific hours, or specific days, for support of each requirement can be determined by mutual agreement between the Contractor Program Manager and the COR (or designated alternate).

Some positions will require occasional instances of unusual working hours, such as requirements for working an extended day (beyond 8 hours in a particular day), working late (working beyond the mutually agreed ending time for any particular day), or working on a weekend. The contractor is responsible for adjusting work schedules or providing compensation to their employees for such unusual working hours, such as compensatory time (for requirements for support beyond 8 hours in a particular day, or work on a weekend), altering the start time (for support later than the mutually agreed ending time for any particular day), or some other appropriate adjustment or solution.

4.6.1 Contractors are eligible to work Alternate Work Schedules. Prior written approval must be obtained and the Contractor Program Manager will develop a letter for approval to be signed by the Contractor Program Manager and the COR. A copy of the letter will be maintained by both parties.

4.6.2 Legal Holidays.

The Federal Government observes the following holidays:

4.7 Program Management Plan.

4.7.1 The contractor shall provide a Program Management Plan for the contract IAW the CDRL (A001), and shall adhere to the Program Management Plan throughout the life of the contract. The Program Management Plan shall be updated when significant changes to the management organization occur. The Program Management Plan shall be sufficiently detailed to provide the contractor’s methodology for identifying and recruiting qualified personnel for support requirements to include risk mitigation for sudden departures of personnel (i.e., new job, sickness, leave, etc.). The Program Management Plan shall also provide the contractor’s methodology for resolving problems identified by the Government during reviews conducted IAW Paragraph 3 of this effort (“Service Delivery Summary”). The Program Management Plan shall also provide the contractor’s organization, chain-of-command, roles, responsibilities, and authority of personnel in each task, the methodology for establishing an internal feedback system for support personnel, and the methodology for resolving problems identified by that feedback system. The Program Management Plan will also describe how the contractor will communicate with personnel internal to the contract as well as external agencies (i.e. customers).

4.7.2 Within the Program Management Plan, the contractor shall address Quality Control. The contractor shall develop, document, maintain, and enforce a Quality Control process. The contractor shall ensure that the Government receives a level of quality consistent with the requirements specified in the PWS. The contractor shall be responsible for overall responsiveness, cost control, adherence to schedules, professional and cooperative behavior, technical quality of work, management of contractor team’s efforts (including level of understanding of Directorates’ respective missions), and commitment to customer satisfaction.

4.7.3 The Program Management Plan shall be made available for Government review upon request. Three specific sections should be addressed to demonstrate and validate that the services or deliverables to be provided under the contract are completed with a level of quality that meets the minimum performance threshold established in the Service Delivery Summary (SDS) items found in the

Performance Work Statement. The three sections are:

4.7.3.1 Management Approach. The overall approach for managing the contract is described in this section of the Program Management Plan. The contractor will discuss their overall philosophy and describe how employees are integrated into the management process.

4.7.3.2 Management. Management activities focus on the processes being used to manage and deliver the services or deliverables. Organizational charts, communication lines, decision making authorities, criteria to be employed when determining if and when to elevate a performance issue are among the areas that should be thoroughly described this section.

4.7.3.3 Quality Control and Quality Standards. Quality control activities should be performed continually throughout the performance period of the contract to verify that management, services rendered or deliverables are of high quality. The PWS contains SDS items that establish performance thresholds or quality standards. The service provider’s performance will be evaluated against the SDS criteria before the performance is accepted. This section should describe how the service provider will determine when services or deliverables specified in the SDS are complete and correct. The service provider may also discuss and describe areas in the PWS considered to be of particular importance in the successful performance of the contract.

4.8 Safety Requirements. Contractor will comply with all applicable Federal, State, and Local safety requirements. Contractor will require that all subcontractors comply with the safety requirements/specifications in the contract. Contractor will comply with all applicable 91 Series and 48 Series Air Force Instructions (AFI's), AFMC and AFRL Supplements to those AFI's, PRSOI 91- 101, any applicable Kirtland AFB safety instructions, and any government or contractor-developed workplace-specific safety requirements.

4.8.1. Mishap Reporting. Contractor will notify Det 8/SE as well as the Contracting Officer for all incidents resulting in damage to Air Force property or injury to AF personnel using either AF Form 978 (Supervisor’s Mishap Report) or the Det 8/SE Contractor Mishap Worksheet. Verbal notification shall be made within 3 hours, written notification will be submitted within 5 work days. Contractor will notify Det 8/SE as well as the Contracting Officer for all incidents resulting in damage to contractor property or injury to contractor personnel using the Det 8/SE Contractor Mishap Worksheet. Verbal notification shall be made within 3 hours, written notification will be submitted within 5 work days.

4.8.2 Mishap Investigation. Contractor will cooperate with all government mishap investigations. The contractor will secure the mishap scene and impound evidence/wreckage until released by the government Contracting officer. The contactor will supply copies of contractor data related to the mishap, such as contractor analyses, test reports, summaries of investigations, etc. as necessary to support the government investigation. All contractor employees shall be subject to toxicological testing as a result of an investigation IAW AFI 91-204 Safety Investigations and Reports, and when an individual(s) actions or inactions are suspected as factors in a mishap sequence. The COR will identify the employees to be tested and the substances for which those employees must be tested. The contractor shall accomplish the specified testing using a local federally certified medical toxicological testing facility at Government expense. Results of the test(s) shall be provided to the Government solely for the purpose of completing an investigation IAW AFI91 -204.

4.9 Environmental Controls. The contractor shall comply with all environmental requirements imposed by the Federal Government, the Air Force, and Kirtland AFB. Such requirements are delineated in AF Policy Directive 32-70, “Environmental Quality”, and other laws and regulations.

4.10 Transition Plans. The contractor shall provide both a Phase In and Phase Out Transition Plan as a section in the Program Management Plan. The Transition Plans shall cover the 30-day transition periods. The Transition Plans shall address the requirements of the PWS to ensure no deterioration of service and include risk mitigation.

4.10.1 Contractor Transition. The Transition Plan shall be sufficiently detailed to provide the contractor’s methodology for transitioning new personnel into positions at time of contract award with minimum disruption of ongoing support requirements. In addition, the Transition Plan shall be sufficiently detailed to provide the contractor’s methodology for transitioning to another contractor at the conclusion of the contract.

4.11 Status Reports. The contractor shall provide monthly status reports IAW the CDRLs (A002, A003) Monthly Reports shall also address: Monthly technical activity to include briefings attended or participated in with a synopsis of key personnel activities and travel report(s); program management activity; Other Direct Cost (ODC) activity; training accomplished/scheduled; pending/incurred changes to the contract : new hires with start dates, transfers with effective dates, terminations with effective dates, resignations with effective dates, recognition, or any other pertinent miscellaneous information.

When studies or analysis are completed, contractor shall report IAW CDRL A005.

4.11.1 Contract Financial Management. The contractor shall submit a monthly cost and status report detailing funds status for the support involved in the effort as specified in CDRL (A004). The contractor shall monitor funds expenditures and inform the CO, and the COR of any projected shortages or overages and recommend action as soon as such shortages or overages are identified. To receive payment, the COR will certify that acceptable services were received, IAW the terms and conditions of the contract.

4.11.2 Travel and Other Direct Costs (ODCs). Contractor employees may be required to travel to various locations within the continental United States (CONUS) and outside the continental United States (OCONUS). Invoices shall include breakdowns that show details of all travel costs. Invoices shall also include all other ODCs to include all incidentals.

4.11.2.1 Conference Attendance. Per SAF/AA policy memo, AF Conference Policy Business Rules, dated 13 December 2013, unless specifically addressed in a contract, the Air Force will not use appropriated, non-appropriated or gifted funds to pay for attendance by contractors at any conference. Contractor attendance at conferences is subject to Air Force conference policy approval. When a conference is approved by the appropriate authority, such as AFRL/CC and SAF, contractors may attend IAW their contract. When a conference is not approved (regardless of the reason) Air Force funds may not be expended on conference attendance, to include contractor attendance.

4.11.2.2 Contractor Attendance at Conferences.

a. The contractor shall address and forecast required attendance at conferences required to support this effort, at a minimum, three months in advance of the conference occurring, if possible, to the Program Manager. If the conference is not currently on the contract, the Program Manager will contact and work with the COR and CO to modify the contract to include the conference.

b. All conferences requests must be reviewed and approved by the CO and will be incorporated into the contract via modification. Once a conference is placed on the contract, the contractor shall notify the Program Manager in advance of attending the conference with the attendees’ names and purpose for tracking purposes.

4.11.2.3 Travel

a. The Contractor may be required to travel within the contiguous United States and overseas. The Contractor may be required to travel by Government-provided transportation. Travel requirements will be reimbursed by separate voucher and must be approved in advance by the Contracting Officer's Representative (COR). Travel requirements will be identified and negotiated on an as required cost-reimbursement basis. Billable travel costs are air fare, ground transportation, and per diem costs

· not labor hours. The Contractor shall be responsible for obtaining any passports or visas and making travel arrangements to and from any CONUS location.

(1) Per diem, air fare, and all other allowable travel costs shall be reimbursed in accordance with the Federal Acquisition Regulation. All travel within overseas areas shall be approved in advance by the Contracting Officer's Representative (COR).

(2) The Government may provide travel to and from overseas work sites via Air Mobility Command (AMC) flights if available. AMC travel fees may be Contractor-paid and invoiced to the Government. The Government will be responsible for obtaining travel clearances and issuance of any required special orders.

b. Use of AMC transportation shall be approved in advance by the Contracting Officer's Representative or the Contracting Officer. Orders authorizing AMC travel will specify the Contractor's Customer Identification Code (CIC).