2-Cummins_base_warranty.pdf
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About this file
This document is a Cummins Inc. product brochure detailing extended coverage and warranty options for their 2021 X12 and X15 heavy-duty truck engines in the North American market. The document is produced by Cummins Inc., headquartered in Columbus, Indiana, and provides comprehensive information about warranty and extended protection plans for truck fleet operators and owners.
The brochure outlines multiple protection plans with varying durations and mileage ranges, including a base warranty of two years/250,000 miles that covers 100% of parts and labor for warrantable failures, and optional extended coverage plans ranging from three to seven years and 100,000 to 700,000 miles. Coverage options include Protection Plan 1, Protection Plan 2, Protection Plan Plus, Aftertreatment Extended Coverage, and Major Components Coverage. Each plan provides different levels of component protection, including turbocharger, fuel injectors, water pump, internal engine components, and aftertreatment systems. Customers can purchase these coverage plans when buying a new truck or within 18 months of engine purchase, with the option to include the coverage in truck financing. Cummins Care provides 24/7 support and assistance through a network of over 3,700 authorized service locations across North America.
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Every™ coverage for all contingencies North American truck coverages for 2021 X12 and X15 engines
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X15 and X12 base warranty There’s no greater assurance of quality. A product’s warranty is ironclad proof that you can take to the bank, especially when it’s a 2-year/250,000-mile (402,336 km) warranty on a Cummins Heavy-Duty X15 or X12 engine. Virtually everything is included in this standard warranty with no deductible:
• 100 percent parts and labor on warrantable failures*
• Travel or towing when an engine is disabled by a warrantable failure
• Includes aftertreatment
* Warrantable failures are those due to defects in Cummins material or factory workmanship. Refer to legal bulletins for specific details.
X15 and X12 extended coverage plans Protection Plan 1: You can plan your maintenance and repair budgets with confidence when you’ve got extended coverage for your Heavy-Duty engines. Protection Plan 1 is a comprehensive package, including the turbocharger, water pump, fuel injectors, air compressor and fuel pump for a variety of year and mileage options ranging from three to five years and 100,000 to 500,000 miles (160,934-804,672 km) for the X15 Performance Series and X12, and from three to six years and 100,000 to 600,000 miles (160,934-965,606 km) for the X15 Efficiency Series. Mileage range may vary by engine and length of coverage. Contact your local distributor or dealer for duration details to choose the plan that best meets your equipment trade cycle and financial goals.
Items covered under Protection Plan 1 include:
• Internal components and major engine systems, including the turbocharger, water pump, fuel injectors, flywheel, wiring harnesses and front gear housing
• Registered parts and labor on covered failures
• Travel or towing when an engine is disabled by a warrantable failure is covered when you purchase Plan 1 coverage with the travel option
North American heavy-duty truck coverages Cummins Heavy-Duty Base Engine Warranty coverage for the X15 Efficiency Series, X15 Performance Series and X12 is better and more comprehensive than ever.
From the block casting to the injectors, virtually everything is covered for two years/250,000 miles (402,336 km), whichever comes first. That includes the aftertreatment system.
Plus, we continue to offer a variety of comprehensive extended coverage plans on all Cummins Heavy-Duty engines, for added security. These protection plans provide financial peace of mind, insuring you against unforeseen expenses for years to come. And they can be included in the financing of your new truck for just dollars a day.
Cummins Extended Coverage plans are honored at all authorized Cummins service locations and backed by Cummins Care. No matter where your business takes you, you’ve always got a Cummins-authorized service facility nearby, with over 3,700 locations in North America. You can be assured that every contingency is covered.
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Protection Plan 2: Provides you with coverage against major repair expenses down the road, no matter where those roads take you. Options range from three to seven years and 250,000 to 500,000 miles (402,336-804,672 km). Mileage range options may vary by engine and length of coverage. Contact your local distributor for details on your specific engine.
Items covered under Protection Plan 2 include:
• Internal components and major engine systems, including the water pump
• Registered parts and labor on covered failures
• Travel or towing when an engine is disabled by a warrantable failure is covered when you purchase Plan 2 coverage with the travel option
Protection Plan Plus: Options range from three to five years and 300,000 to 500,000 miles (482,803- 804,672 km). Protection Plan Plus is currently limited to the EPA 2021 X15 Efficiency Series and 2021 X15 Productivity Series with Efficiency Series hardware.
Items covered under Protection Plan Plus include:
• All components included in Plan 1, plus thermostat, exhaust manifold, exhaust manifold gasket, fuel transfer pump, Cummins-supplied fuel lines, rear and front crank seals, and air compressor inlet and resonator
• Registered parts and labor on covered failures
Aftertreatment extended coverage* Extended coverage is also available for your Single Module™ or Cummins Aftertreatment System.
Options range from three to five years and 100,000 to 500,000 miles (160,934-804,672 km) for the X15 Performance Series and X12, and from three to six years and 100,000 to 600,000 miles (160,934- 965,606 km) for the X15 Efficiency Series. Mileage range options may vary by engine and length of coverage. Contact your local distributor for details on your specific engine.
The coverage includes Cummins-supplied aftertreatment components:
• Diesel Oxidation Catalyst (DOC), Diesel Particulate Filter (DPF) and SCR assemblies
• Hydrocarbon dosing system
• Diesel Exhaust Fluid (DEF) dosing system
• Ammonia sensor
* Protection Plan 1 EPA 2021 or Protection Plan Plus EPA 2021 of equal duration is required prior to the purchase of the Aftertreatment Extended Coverage.
Major components coverage Cummins Major Components Coverage is the most important travel insurance you can buy, as it protects you against unexpected expenses stemming from issues involving major repairs.
Advance planning with Major Components Coverage provides additional peace of mind, with options ranging from five to seven years and 500,000 to 700,000 miles (804,672-1,126,541 km). Mileage range options may vary by engine and length of coverage. Contact your local distributor for details on your specific engine.
Major Components Coverage includes:
• Registered parts and labor on covered failures, including the water pump
• Major castings and forgings
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* Terms and conditions are subject to change. Mileage range options may vary by engine and length of coverage.
** Protection Plan 1 EPA 2021 or Protection Plan Plus EPA 2021 of equal duration is required prior to the purchase of the Aftertreatment Extended Coverage.
*** Exclusive to 2021 X15 Efficiency Series Hardware
2021 X12 and X15 extended coverage terms*
Complete aftertreatment systems
(DOC & DPF & SCR)
Cummins supplied aftertreatment sensors, and probes
Cummins supplied aftertreatment gaskets, mounting hardware and filters
Complete engine component coverage excluding belts, hoses, starters, and alternators
Turbocharger
Fuel Injectors
Fuel Pump
Air Compressor
Select engine sensors
Acumen Module
Cylinder head assembly
Rocker lever assembly
ECM
Pistons, rings and liners
Lube oil cooler assembly
Cylinder block assembly
Front gear cover
Oil pan
Connecting rod assembly
Lube pump assembly
Camshaft and bushings
Cam follower assemblies
Crank shaft assemblies
EGR cooler, valve, and mixer
Cylinder Block Casting
Cylinder Head Casting
Crankshaft Forging
Camshaft Forging
Cam Follower Assembly
Connecting Rods and Caps
Intake Manifold Castings
Aftercooler Housing
Rocker Lever Assembly
Rocker Lever Housing
Gear Train Gears
Brake Housing
Brake Piston
Flywheel
Water Pump
PDF Protection Plan Plus***
Options are available up to 5 years or up to 500,000 miles (804,672 km)*
Major Components
Coverage
Options are available up to
7 years or up to 700,000 miles (1,126,541 km)*
PD2 Protection Plan 2
Options are available up to 7 years or up to 500,000 miles (804,672 km)*
PD1 Protection Plan 1
Options are available up to
6 years or up to 600,000 miles (965,606 km)*
Aftertreatment Extended Coverage**
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Ordering Cummins Extended Coverage is easy. Your local Cummins distributor or dealer can handle it for you when you buy your new X12 or X15-powered truck, and include it in your financing, or you can buy it separately later on for up to 18 months after your engine purchase*.
If you experience a service need during the coverage period, call Cummins Care toll-free at 1-800-CUMMINS™ (1-800-286-6467).
Our Cummins Care representatives are standing by, every hour of every day, and they will check with nearby authorized Cummins distributors and dealers to locate a facility with an available technician and the right diagnostic tools to handle your equipment repair. Your Cummins representative will help get you to the nearest available location — with 3,700 authorized locations, there’s sure to be one close by.
Simply show the servicing distributor/dealer your Extended Coverage certificate, and he or she will handle all the necessary paperwork and repairs to get you back on the road as quickly as possible.
*After 12 months, a small administrative fee may be applied.
Leave every detail to us For complete coverage details, including pricing, contact your local Cummins distributor or OEM dealer.
X15
X12X12
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Cummins Inc.
Box 3005 Columbus, IN 47202-3005 U.S.A.
cummins.com
Bulletin 5676436 Produced in U.S.A. Rev. 12/24 ©2024 Cummins Inc.
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