PROPERTY MANAGEMENT PROFESSIONAL SERVICES – RIVER WALK

This is a Scope of Work document for the City of Chicago, Illinois, soliciting professional property management services for the River Walk area. The services encompass comprehensive property management including maintenance, operations, security, landscaping, cleaning, and tenant coordination for the 1.25-mile riverfront public space. The contract requires the selected vendor to manage daily operations, coordinate with multiple stakeholders, maintain facilities in accordance with established standards, respond to maintenance requests, and ensure compliance with all applicable regulations and safety protocols. The contract term is for one year with four optional one-year renewal periods, providing a potential five-year engagement. Specific response submission requirements and bidders' conference details are outlined within the document to guide potential contractors through the proposal process.

The pricing structure and financial requirements are detailed within the statement of work, including budget parameters and payment terms for the specified management services. The document identifies incumbent contractor obligations and transition requirements to ensure continuity of operations during contract changeover. Special emphasis is placed on the vendor's capability to manage a high-traffic public space while maintaining service quality, addressing seasonal variations in operational needs, and coordinating with the City's Parks and Recreation Department and other municipal agencies. The successful proposer must demonstrate relevant experience managing comparable riverfront or public amenity spaces, maintaining adequate insurance coverage, and committing to customer service standards established by the City.