1AADC8A2-9934-4D8A-9E24-EEFF0E18808A.pdf

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Attached to
Ion Chromatography System Service and Preventative Maintenan
Solicitation number
RFQ033256
Issued by
Franklin County, Ohio

About this file

This is a Scope of Services document for the State of Ohio regarding an Ion Chromatography System service and preventative maintenance contract. The contract covers maintenance and support services for multiple Integrion Ion Chromatography Systems and related equipment, including an AS-AP Autosampler and various product kits identified by specific serial numbers and material descriptions. The service agreement will be equivalent to the Unity Lab Services Essential Service Plan offered by Thermo Electron North America LLC, with a contract term running from August 5, 2026, through August 4, 2027. The scope includes field service engineer labor, travel, and parts for corrective maintenance visits with a targeted three-business-day response time, one scheduled annual preventive maintenance visit with standard PM kit included, priority technical support with immediate response capability, and access to the Unity Lab Services Online Knowledge Base.

The service plan provides a 10% discount on spare parts, accessories, and consumables not covered under corrective maintenance for the instruments covered during the contract period, as well as software and firmware updates available upon request in conjunction with scheduled maintenance visits. Successful bidders must provide a copy of their State of Ohio Bureau of Workers' Compensation Certificate and Liability Insurance Certificate to the Lab Manager upon notice of award. The document does not specify pricing terms, set-asides, or funding source details in the provided scope of services.

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Ion Chromatography System – Scope of Services

Material Description Serial Number 074922 AS-AP Autosampler 23053360 22153-60313 Integrion Ion Chromatography System 23063124 22153-60313 Integrion Ion Chromatography System 23063126 22153-62034 PROD, KIT, CD, Integrion, ITGN 23229093 22153-62034 PROD, KIT, CD, Integrion, ITGN 23229097

Vendor will provide a service equivalent to Unity Lab Services Essential Service Plan, offered by Thermo Electron North America LLC, which includes:

• Field Service Engineer labor, travel, and parts required for Corrective Maintenance visits with a targeted response time of 3 business days.

• Priority status for technical support inquiries with a targeted immediate response time. A certified service engineer will conduct diagnosis and Corrective Maintenance procedures using the latest digital remote support tools.

• One (1) scheduled annual standard Preventive Maintenance visit (standard PM kit included).

• Access to Unity Lab Services Online Knowledge Base.

• 10% discount on spare parts (not covered by corrective maintenance), accessories, and consumables for the instruments covered under this contract and during the effective period of this contract.

• Software and firmware updates upon request and in conjunction with a scheduled Preventive Maintenance or Corrective Maintenance visit (updates are defined as changes to the existing software version that are intended to improve its performance).

Coverage period: August 5, 2026, to August 4, 2027.

Successful Bidders – upon notice of award of this service agreement, you must provide a copy of your State of Ohio BWC Certificate and Liability Insurance Certificate to the Lab Manager.

File details come from the government source that posted it. Updated .