Questions_and_Answers.pdf

Dedicated Internet Access – IDIQ Contract Embassy of the United States of America

Riyadh, Saudi Arabia Solicitation Number 19GE5019R0067

Questions and Answers

Q1: All links are requested with Fiber, we need the coordinates

A1: No site coordinates will be provided prior to award of a task order.

Q2: The following speeds in DIAS are not available

- Item no 6 – 75 Mb - > available speed is 70 Mb or 80 Mb

- Item no 8 – 150 Mb - > available speed is 155 Mb

- Item no 9 – 185 Mb - > available speed is 200 Mb

- Item no 11 – 250 Mb - > available speed is 300 Mb

A2: Provide bandwidth at the next higher available level (please specify in your technical proposal)

Q3: Item no 14 to 21 - Installation and Equipment

Do we need to supply Router?

Is there any specific model to be considered?

MRS Service is not requested.

A3: Do we need to supply Router? Yes

Is there any specific model to be considered? No.

MRS Service is not requested. Refer to Solicitation, Section-1, II. Statement of Work

1. Basic Requirements, Paragraph 4, Page no. 20. The Contractor shall coordinate the service and shall be responsible for the technical sufficiency of the circuit, including services necessary to establish, operate, and restore the circuit. The Contractor shall provide all equipment materials, and supplies required to provide the service.

Q4: Item no 22 – Defense Base Act Insurance -

A4: Please refer to paragraph 7 on page 26 and FAR Clause 52.228-3 on page 40 of the RFP. DBA insurance is required for any worker directly performing work on this contract (for example, workers performing installation of equipment or communications lines must be covered by DBA insurance).

Q5: If they buy Router from us in the Base year, then it’s not required for First to 4th year.

Need to clarify this. (Total Years of Contract is maximum 5 Years)

A5: Most of the equipment will be installed and furnished during the base year, and will continue in operation through the rest of the period of performance. Each bandwidth requirement is broken into two line items (one is a monthly operating price and the other is assumed to be a one-time installation charge). The operating price will be renewed each Option Year as long as the line is still in use.

Q6: Page 21

#1.

Need to include Passive team.

#2.

The requirement – meaning another link from different route – additional cost – must be clarified.

#3.

Page 22 points 5,6 & 7

SLA – AWAL can be given with 99.741% - ONLY ISP Service, STC Access not included.

A6:

#1. If needed, include in your proposal.

#2. Refer to Solicitation, Section-1, II. Statement of Work 1. Basic Requirements, Paragraph 32, Page no. 22

#3. Suggest your solution and/or include in your proposal

Q7: We need confirmation whether to provide DIA + ISP Service OR DIAS

(Because they are asking like two items point no 2 (Additional Specifications for Internet connections – Is this meaning ISP Service? & point no 3 (Point to Point link – Is this meaning DIA Access?)

- STC don’t provide any auto failover with two internet links automatically, its Customers responsibility to do it on their side ( by using router configuration or Load balancer )

A7: ISP and DIA services are required, as mentioned in each line item summary of the Solicitation.

Q8: Which ISP is the current supplier for the current DIA circuits?

A8: Cyberia and STC

Q9: Can microwave be used as last mile technology? Or only fiber?

A9: Only hardware solution

Q10: Can a company with no ISP license in KSA participate in the bid using STC’s capabilities?

A10: Yes

Q11: The place of performance is only in Riyadh? Or there is a requirement in Jeddah &

Dhahran?

A11: It is mission-wide contract under IDIQ and Jeddah and Dhahran may participate if any requirements arises.

Q12: VIVA Bahrain will not charge any VAT, is that acceptable?

A12: Refer to Solicitation, I. Pricing and Period of Performance, Value Added Tax: The

VAT shall be listed as a separate Line Item on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion, Paragraph 2, Page no. 19.

Q13: Is point-to-point connection required? If yes, from where to where?

A13: No

Q14: Will the government extend the submission date to be after Eid (15th August).

A14: Yes. The Proposal Due Date is extended to Tuesday, September 3rd.