19AQMM22R0202.pdf

19AQMM22R0202

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30

1. REQUISITION NUMBER

5. SOLICITATION NUMBER

19AQMM22R0202

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE

06/23/2022

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Robert B Namejko

b. TELEPHONE NUMBER (No collect calls)

(703) 875-6277

c. EMAIL NamejkoRB@state.gov

8. OFFER DUE DATE / LOCAL

TIME

07/11/2022

14:00 ET

CODE LMAQM

OFFICE OF ACQUISITION MANAGEMENT (A/LM/AQM)

PO BOX 9115, ROSSLYN STATION

US DEPARTMENT OF STATE

ARLINGTON, VA 22219

9. ISSUED BY UNRESTRICTED OR SET ASIDE: % FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

X 8(A)

NAICS:

SIZE STANDARD: $30,000,000

10. THE ACQUISITION IS

SEE

SCHEDULE

11. DELIVERY FOR FOB DESTINATION

UNLESS BLOCK IS MARKED

12. DISCOUNT TERMS

13a. THIS CONTRACT IS

RATED ORDER UNDER DPAS

(15 CFR 700)

13b. RATING

RFQ IFB X RFP

14. METHOD OF SOLICITATION

RPPR_CODE15. DELIVER TO

R/Policy, Planning and Resources 2200 C Street, NW, SA-5

ATTN: CHARLES DOKES

Washington, DC 20037

CODE OPEAQM16. ADMINISTERED BY

Global Programs Branch

OPE/AQM/IP/GP

Office of Acquisition (AQM) 1200 Wilson Blvd (SA-06B) Arlington, VA 22209

FACILITY

CODE

CODE

Contact UEI:

Telephone No.

17a. CONTRACTOR/

OFFEROR

OPEAQMCODE18a. PAYMENT WILL BE MADE BY

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS

CHECKED

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/SERVICES

(Use Reverse and/or Attach Additional Sheets as Necessary)

21. QUANTITY 22. UNIT 23. UNIT PRICE 24. AMOUNT

See Line Items Section

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN ____ COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH

OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE

TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REF. _____________________________ OFFER

DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK 5)

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN,

IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (TYPE OR PRINT) Maurice Fitzgibbon

31c. DATE SIGNED 06/23/2022

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 02/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 02/2012) BACK

Table of Contents

Section Description Page Number

B Supplies or Services and Prices/Costs B-001 Labor Categories / Position Descriptions B-002 Not-To-Exceed, Fully-Loaded Hourly Labor Rates B-003 OTHER DIRECT COSTS (ODCs)

B-004 TRAVEL

B-005 OVERTIME

B-006 Minimum and Maximum Contract Amounts (IDIQ)

B-010 TYPE OF CONTRACT

C Descriptions/Specifications/Statement of Work

C-001 BACKROUND

C-002 OBJECTIVES

C-004 DELIVERABLES

D Packaging and Marking

D-001 DATA PACKAGING REQUIREMENTS

E Inspection and Acceptance

E-001 INSPECTION AND ACCEPTANCE

F Deliveries or Performance

F-001 CONTRACT AND TASK ORDER MANAGEMENT

F-002 PLACE OF PERFORMANCE

F-003 GOVERNMENT-FURNISHED EQUIPMENT / INFORMATION

F-004 STANDARD WORK HOURS

F-005 PERIOD OF PERFORMANCE

F-006 SPECIAL PROVISIONS

F-007 TRANSITION PERIOD & STANDARDS

G Contract Administration Data

IPP-001 ELECTRONIC INVOICING AND PAYMENT REQUIREMENTS AND INSTRUCTIONS

TO IMPLEMENT USAGE OF THE INVOICE PROCESSING PLATFORM

652.242-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR) (AUG 1999)

G-001 ORDERING PROCEDURES

G-002 CONTRACT ADMINISTRATION

G-003 NON-DISPLACEMENT OF QUALIFIED WORKERS

H Special Contract Requirements H-032 ORGANIZATIONAL CONFLICT OF INTEREST - General

H-005 CONTRACTOR COMMITMENTS, WARRANTIES, AND REPRESENTATIONS

H-009 CONTRACTOR IDENTIFICATION

H-016 KEY PERSONNEL

H-020 SAFEGUARDING INFORMATION

H-031 SECURITY REQUIREMENTS

I Contract Clauses 52.212-4 Contract Terms and Conditions-Commercial Products and Commercial Services (Nov 2021) 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Nov 2021) 52.203-7 Anti-Kickback Procedures (Jun 2020) 52.203-6 Restrictions on Subcontractor Sales to the Government (Jun 2020) 52.203-5 Covenant Against Contingent Fees (May 2014) 52.203-17 Contractor Employee Whistleblower Rights and Requirement To Inform Employees of Whistleblower Rights (Jun 2020) 52.204-19 Incorporation by Reference of Representations and Certifications (Dec 2014) 52.204-23 Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Nov 2021) 52.232-39 Unenforceability of Unauthorized Obligations (Jun 2013) 52.244-6 Subcontracts for Commercial Products and Commercial Services (Jan 2022) 52.204-2 Security Requirements (Mar 2021) 52.204-13 System for Award Management Maintenance (Oct 2018) 52.204-18 Commercial and Government Entity Code Maintenance (Aug 2020) 52.227-14 Rights in Data-General (May 2014)

52.225-25 Prohibition on Contracting with Entities Engaging in Certain Activities or Transactions Relating to Iran--Representation and Certifications (Jun 2020) 52.228-5 Insurance-Work on a Government Installation (Jan 1997) 52.233-3 Protest after Award (Aug 1996) 52.233-4 Applicable Law for Breach of Contract Claim (Oct 2004)

652.204-70 DEPARTMENT OF STATE PERSONAL IDENTIFICATION CARD POLICY AND

PROCEDURES (FEB 2015)

652.225-71 SECTION 8(a) OF THE EXPORT ADMINISTRATION ACT OF 1979, AS AMENDED

(AUG 1999)

652.237-72 OBSERVANCE OF LEGAL HOLIDAYS AND ADMINISTRATIVE LEAVE (FEB

2015)

652.239-71 SECURITY REQUIREMENTS FOR UNCLASSIFIED INFORMATION TECHNOLOGY

RESOURCES (SEP 2007)

652.243-70 NOTICES (AUG 1999)

52.204-21 Basic Safeguarding of Covered Contractor Information Systems (Nov 2021) 52.212-4 Alt I Contract Terms and Conditions-Commercial Products and Commercial Services (Nov 2021) - Alternate I (Nov 2021) 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders- Commercial Products and Commercial Services (Jan 2022) 52.217-8 Option to Extend Services (Nov 1999) 52.217-9 Option to Extend the Term of the Contract (Mar 2000) 52.223-99 Ensuring Adequate COVID-19 Safety Protocols for Federal Contractors (OCT 2021)

(DEVIATION)

J List of Attachments K Representations, Certifications, and Other Statements of Offerors or Respondents

52.229-11 Tax on Certain Foreign Procurements--Notice and Representation (Jun 2020) 52.212-3 Offeror Representations and Certifications-Commercial Products and Commercial Services (Nov 2021) 52.204-26 Covered Telecommunications Equipment or Services-Representation (Oct 2020)

652.225-70 ARAB LEAGUE BOYCOTT OF ISRAEL (AUG 1999)

52.204-24 Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment (Nov 2021) 52.209-7 Information Regarding Responsibility Matters (Oct 2018) 52.209-12 Certification Regarding Tax Matters (Oct 2020)

L Instructions, Conditions, and Notices to Offerors and Respondents 52.252-1 Solicitation Provisions Incorporated by Reference (Feb 1998) 52.204-7 System for Award Management (Oct 2018) 52.204-16 Commercial and Government Entity Code Reporting (Aug 2020)

652.239-70 INFORMATION TECHNOLOGY SECURITY PLAN AND ACCREDITATION (SEP

2007)

652.206-70 ADVOCATE FOR COMPETITION/OMBUDSMAN (FEB 2015)

52.233-2 Service of Protest (Sept 2006)

L-001 INSTRUCTIONS TO OFFERORS & ADVISORY DOWN-SELECT PROCESS

L-006 QUESTIONS REGARDING SOLICITATION

M Evaluation Factors for Award 52.217-5 Evaluation of Options (July 1990)

M-001 EVALUATION PROCEDURES/EVALUATION FACTORS FOR AWARD

Line Item Summary

Solicitation Number:

19AQMM22R0202

Contract Number: Title: R/PPR Data Analytics - IDIQ Date of Solicitation:

06/23/2022

Line Item No.

Description Quantity Unit Unit Price Total Cost

001 Analytical Services

BASE YEAR

Type of Contract Pricing: OTH

Doc Ref No:

Delivery Date FOB:

1.00 YR

1001 Analytical Services

OPTION YEAR 1

Type of Contract Pricing: OTH

Doc Ref No:

Delivery Date FOB:

1.00 YR

2001 Analytical Services

OPTION YEAR 2

Type of Contract Pricing: OTH

Doc Ref No:

Delivery Date FOB:

1.00 YR

3001 Analytical Services

OPTION YEAR 3

Type of Contract Pricing: OTH

Doc Ref No:

Delivery Date FOB:

1.00 YR

4001 Analytical Services

OPTION YEAR 4

Type of Contract Pricing: OTH

Doc Ref No:

Delivery Date FOB:

1.00 YR

B-001 - Labor Categories / Position Descriptions

The Contractor and/or the Government may request adding to or deleting from the labor categories listed in this Section. If categories are added, the parties will negotiate the labor rate of said categories prior to incorporation into the contract. All new labor rates shall be calculated in the same manner as in the Contractor's cost proposal submitted in response to the solicitation. The profit/fee rate shall be the same as in the Contractor's cost proposal submitted in response to this solicitation.

The tables in Attachment A provide position descriptions and qualifications for the labor categories in each functional area. The following apply to all position descriptions:

- Minimum Years’ Experience shall be experience working in the same role and function as described in the position description – general work experience or experience in another field shall not be counted in meeting the years’ experience criteria

- All certifications are required unless specifically noted as “preferred”.

B-002 - Not-To-Exceed, Fully-Loaded Hourly Labor Rates

Offerors shall utilize the accompanying Excel spreadsheets (Attachment B) to provide IDIQ-level NTE fully-loaded hourly labor rates for each labor category specified in B-001.

The labor rates specified herein are fixed not-to-exceed (NTE) hourly rates which include the following:

wages, indirect costs (including overhead, fringe benefits and general and administrative expenses), and profit.

In accordance with FAR 52.232-7 "PAYMENTS UNDER TIME AND MATERIAL AND LABOR-HOUR CONTRACTS," the Contractor shall only voucher for the time of the personnel whose services are applied directly to the work called for in individual delivery orders and accepted by the Contracting Officer's Representative (COR). The Government shall pay the Contractor for the life of a delivery order at rates effective when the delivery order was issued, unless the delivery order is modified to incorporate rates adjusted pursuant to FAR 52.222-43 "FAIR LABOR STANDARDS ACT AND SERVICE CONTRACT ACT – PRICE ADJUSTMENT (MULTIPLE YEAR AND OPTION CONTRACTS)," or FAR 52.222-44 "FAIR LABOR STANDARDS ACT AND SERVICE CONTRACT ACT - PRICE ADJUSTMENT," as applicable. The Contractor shall maintain time and labor distribution records for all employees who work under the contract.

These records shall document time worked and work performed by each individual on each delivery order.

(end of clause)

The following additional terms apply to labor rate pricing under this IDIQ:

1. The negotiated NTE fully-loaded hourly labor rates are in United States currency.

2. The negotiated NTE fully-loaded hourly labor rates apply to United States citizens only.

3. The negotiated NTE fully-loaded hourly labor rates apply to a normal workweek, as defined in FAR 22.103-1 (Overtime Definition), of 40 hours. A 40-hour normal workweek consists of 8 hours per day x 5 days per week.

4. Each negotiated NTE fully-loaded hourly labor rate consists only of the elements/costs noted in the accompanying Excel pricing tables. For each rate the Contractor shall provide an unloaded base hourly labor rate, and separately note applicable indirect costs (overhead, G&A, and fringe) and profit amount to arrive at the fully-loaded burdened rate. Rates shall not include any other elements/costs. Any other elements/costs that are part of the Contractor’s established compensation plan and consistent with FAR Part 31 shall be allocated at the order level as an Other Direct Cost (ODC) (under fixed-price arrangements) or as a Material (under time-and-materials arrangements). An "arrangement" is defined as "an order" or "part of an order."

5. Any costs included in the negotiated NTE fully-loaded hourly labor rates shall not be charged elsewhere under this IDIQ.

6. At the order level, the Contractor will be given an opportunity to propose fully-loaded hourly labor rates that match or are lower than the respective negotiated NTE fully-loaded hourly labor rates. The Contractor will be paid only at fully-loaded hourly labor rates that are equal to or are less than the respective negotiated NTE fully-loaded hourly labor rates.

7. The fully-loaded hourly labor rates awarded as part of an individual order will apply only to that order.

8. The negotiated NTE fully-loaded hourly labor rates apply only to the labor categories specified in this section. Any additional labor categories will be specified and their associated labor rates will be separately negotiated via modification to this IDIQ.

9. For fixed-price arrangements, the negotiated fully-loaded hourly labor rates will be used to negotiate the fixed price for the arrangement.

10. For labor-hour arrangements and the time portion of time-and-materials arrangements, the negotiated fully-loaded hourly labor rates will be fixed for the period of performance specified in the order.

11. For labor-hour arrangements and the time portion of time-and-materials arrangements, the Government will pay, for each labor category, the negotiated fixed fully-loaded hourly labor rate for only performed labor that meets the labor qualifications specified in the order.

12. For labor-hour arrangements and the time portion of time-and-materials arrangements, labor hours for each labor category will be paid at the same negotiated fixed fully-loaded hourly labor rate regardless of whether the individual performing the labor works (either as an employee or consultant) for the Contractor or a subcontractor.

13. For labor-hour arrangements and the time portion of time-and-materials arrangements, the Government will not pay fully-loaded hourly labor rates that differ from the negotiated fixed fully-loaded hourly labor rates established for the arrangement.

14. For labor-hour arrangements and the time portion of time-and-materials arrangements, the Government will pay the negotiated fixed fully-loaded hourly labor rates multiplied by the actual incurred hours that the Contracting Officer determines allowable, pursuant to FAR 52.212-4 (Alternate I) (Contract Terms and Conditions - Commercial Items).

B-003 - OTHER DIRECT COSTS (ODCs)

Other direct costs (ODCs) will be defined and negotiated at the task order level. ODCs may include, but are not limited to:

- Government-approved travel, such as travel required to deliver training under this contract

- Approved costs for any DOS-mandated training for contractor personnel (“State-Specific”)

- Software licenses or related costs

- Other costs to be defined at the task order level

All ODCs shall be negotiated and pre-approved in advance of incurring the costs.

B-004 - TRAVEL

In performance of this contract, occasional domestic travel to other locations may be required. All local travel (travel within 50 miles of the I495) is non-reimbursable. Travel outside the Washington, DC metropolitan area is receipt reimbursable and in accordance with the Federal Travel Regulation Travel related expenses shall be in accordance with per diem rates established by the General Services Administration (GSA) (as applicable and attainable) and in accordance with FAR 31.205-46. All non-local travel shall be approved in writing by the COR (and pending funds availability) prior to the trip. Costs for transportation may be based upon mileage rates, actual costs incurred, or a combination thereof, provided the method used results in a reasonable charge.

Travel costs shall be considered reasonable and allowable only to the extent that they do not exceed on a daily basis, the maximum per diem rates in effect at the time of the travel. No indirect or labor costs shall be allowed under the travel CLIN. Travel will be addressed on the individual Task Orders.

Transportation of Government equipment may be required. No personal vehicles may be used for this purpose.

For movement of small quantities of equipment between buildings that are co-located, the use of carts via the sidewalk may be used. Where Department of State shuttle service is available, small items may be transported via the shuttle vehicles.

a) Travel under this Contract is defined as Awardee air and ground transportation, lodging, meals and incidental expenses, and passport/visa costs.

b) Travel costs shall be allocated at the order level as an other direct cost (ODC) (under fixed-price arrangements) or as a Material (under time-and-materials arrangements).

c) Except as otherwise provided herein, the Contractor shall be paid its allowable travel costs in accordance with FAR 31.205-46 (Travel Costs).

d) Travel costs are authorized only for travel beyond a 50-miles’ radius of the Contractor employee’s local place of performance (official duty station) whenever work is required to be accomplished at a remote work site.

e) No travel costs (or associated labor time during travel) shall be allowable for work performed at the Contractor’s local office or any other work site within a 50-miles’ radius of the Contractor employee’s local place of performance (official duty station).

f) No travel costs (or associated labor time during travel) shall be allowable for telecommuting beyond (or within) a 50-miles’ radius of the Contractor's local place of performance (official duty station).

g) Costs when using a privately owned vehicle (POV) for official travel are allowable provided that such costs do not exceed costs that would have resulted from use of other reasonable transportation methods (e.g., taxi, airplane, train). Reasonable associated costs, such as tolls and parking fees, are also generally allowable.

h) When traveling in a POV for official travel, the Contractor shall be paid mileage costs at a rate that does not exceed the POV mileage rate established by the Internal Revenue Service.

i) Costs for car rentals for official travel are allowable pursuant to the following:

1. such rentals are consistent with good business practice;

2. such costs do not exceed costs that would have resulted from use of other reasonable transportation methods (e.g., taxi, airplane, train); and

3. such costs do not exceed the actual cost of renting a compact automobile (maximum of one automobile for four Contractor personnel), unless extenuating circumstances (e.g., excess baggage) require other arrangements and Contracting Officer approval is obtained.

4. Reasonable associated costs, such as tolls and parking fees, are also generally allowable.

j) The Government will pay the Contractor, under the applicable labor category, for each Contractor employee’s travel time to or from authorized work locations as long as the following are met:

1. Payment of travel time described herein is in accordance with the Contractor’s established travel policy.

2. Travel time begins no earlier than two (2) hours prior to the scheduled departure time and concludes upon arrival to the initial destination point (e.g., airport) at the place of performance.

3. The Government will not pay for a Contractor employee's time spent in layovers that are for the convenience of the Contractor employee or Contractor.

4. The Government will not pay more than eight (8) hours per day per Contractor employee for travel time.

5. The Government will not pay for a Contractor employee's travel time that is outside the employee’s regular working hours during the employee's normal workweek.

6. The Government will not pay for a Contractor's employee more than the number of hours in the employee's normal workweek. “Number of hours” includes productive time hours, travel time hours, and paid time off hours (e.g., sick, vacation, holiday).

7. “Productive time hours” consist of hours that, other than travel time hours, directly benefit the contract.

8. Exceptions must be authorized in advance and in writing by the Contracting Officer.

k) Travel must be authorized in advance by the Contracting Officer’s Representative or Government Technical Monitor.

l) The following items concern passports and visas:

1. The Contractor shall be responsible for ensuring that all personnel who will be required to travel outside the United States have a current and valid U.S. passport.

2. The Contractor shall be responsible for obtaining any visas required for travel to foreign countries under this contract.

3. The Contractor's costs for obtaining and maintaining passports and/or visas will be generally allowable, but the Contractor shall pro-rate equitably such costs if they will benefit cost objectives (e.g., contracts) other than this cost objective.

4. The Government will not pay the Contractor for travel expenses when travel is cancelled or modified as a result of the Contractor’s failure to obtain a visa.

5. The Government will not pay the Contractor for the use of private visa procurement services provided by a third party.

m) Costs for travel that has been modified or cancelled are not allowable unless such modification or cancellation was caused by the Government or otherwise exceeded the control of the Contractor.

n) If work under this contract will be performed at the Government site at the Department of State main building ("HST"), 2200 C Street, NW, Washington, DC 20520 (SA-5), or other State Annexes in the metropolitan Washington, DC area, daily commuting time and expenses between the Department of State site and some other location, such as a home office, shall not be allowable under this contract. However, commuting time and expenses between the Department of State site and some other location, such as a home office, shall be allowable when performing occasional official business (e.g., to attend a meeting at the Department of State site).

o) Pursuant to FAR 47.402, 47.403, and the Fly America Act, the Contractor shall use a U.S.-flag air carrier service unless specific conditions exist. If such conditions exist under a fixed-price arrangement, the Contractor shall submit with its order quotation a memorandum explaining why it does not intend to use a U.S.-flag air carrier service. Inclusion of such costs in the awarded fixed-price is contingent upon Government acceptance of such explanation.

If such conditions exist under arrangements when payment is made based on actual costs incurred (e.g., materials portion of time-and-materials arrangements and progress payments based on costs under fixed-price arrangements), the Contractor shall submit with its voucher a memorandum explaining why it did not use a U.S.-flag air carrier service. Reimbursement is contingent upon Government acceptance of such explanation.

B-005 - OVERTIME

The Government generally discourages overtime, so the Contractor agrees to use R/PPR best efforts to avoid (and when applicable, control) overtime. The following additional terms apply to overtime under this contract:

a) Overtime is defined as time worked in excess of the number of hours in a normal workweek.

b) “Number of hours” includes productive time hours, travel time hours, and paid time off hours (e.g., sick, vacation, holiday).

c) “Productive time hours” consist of hours that, other than travel time hours, directly benefit the order.

d) “Travel time hours” consist of hours spent by the employee traveling to or from authorized work locations.

See Section 3.4 for further information.

e) Payment for overtime must be authorized in writing by the Contracting Officer and prior to the employee performing any overtime.

f) Payment for overtime must not conflict with any Contractor uncompensated overtime policy or practice.

g) For fixed-price arrangements, the Government will not pay for overtime.

h) For labor-hour arrangements and the time portion of time-and-materials arrangements, any Government payment for Contracting Officer-authorized-employee overtime will be made at the fixed fully-loaded hourly labor rates negotiated in the order for normal workweek performance.

i) A Contracting Officer-authorized employee is a Contractor employee who has been granted permission by the Contracting Officer to work overtime.

B-006 - Minimum and Maximum Contract Amounts (IDIQ)

Per FAR 52.216-22 "INDEFINITE QUANTITY," the minimum for this indefinite quantity contract shall be any quantity or combination of supplies and services equal to the amount(s) set forth below. The Department does not guarantee any other work during the base period or the option years.

- The minimum order amount the contractor must accept is $10,000.00.

- The maximum for this indefinite quantity contract (including options) shall be any quantity or combination of supplies and services not to exceed $90,000,000.00.

The maximum/ceiling of this IDIQ:

1. Includes direct costs, indirect costs, and profit;

2. Is cumulative for all years of performance;

3. Serves as a ceiling amount;

4. Is not funded/obligated, as funding/obligation occurs at the order level;

5. Does not commit the Government to any liability; and

6. Cannot be exceeded unless the Contractor submits advance written notice to the Contracting Officer, and the IDIQ is modified to reflect a new contract maximum/ceiling.

The Government is obligated only to the extent of authorized purchases actually made under the IDIQ.

B-010 - TYPE OF CONTRACT

This is an indefinite-delivery, indefinite-quantity (IDIQ) contract. The contract type(s) for an individual task order will be one or a combination of Firm Fixed Price, Time and Materials, and/or Labor Hours in FAR part 16 (Types of Contracts) depending on one or more factors identified in FAR 16.104 (Factors in Selecting Contract Types). To the extent practicable the Government plans to award on a fixed price basis as defined in FAR 16.202.

The Government anticipates each task order issued under a resulting IDIQ to be one of, or a combination of, the following::

- firm-fixed-price, as defined in FAR 16.202;

- labor-hour, as defined in FAR 16.602; and/or

- time-and-materials, as defined in FAR 16.601

Section C - Descriptions/Specifications/Statement of Work

C-001 - BACKROUND

The IDIQ will be sponsored and administered by the Public Diplomacy Office of Policy, Planning, and Resources (R/PPR). R/PPR in turn will offer ordering support for the Task Orders that may be required by other Department of State Bureaus such as Global Engagement Center (R/ GEC), Bureau of Global Public Affairs (GPA), Educational and Cultural Affairs (ECA), Regional Public Diplomacy Offices, Public Affairs Sections at various Posts, and Other Department of State Bureaus/ Offices with public diplomacy equities as authorized by ONLY the Contracting Officer.

The Department of State (DOS), Office of the Under Secretary for Public Diplomacy and Public Affairs (R), Office of Policy Planning and Resources (PPR) is located at 2200 C Street NW, Washington, DC 20520 (SA-5).. R/PPR supports various DOS public diplomacy (PD) efforts, and intends to support PD efforts involving data analytics: the science of using statistical and social scientific methods to discern from data sets meaningful insights into audience behavior and information environments. In particular, R/PPR intends to provision DOS with Data Analytics deliverables to be used for PD purposes, which can be categorized into eight (8) Data Analytics Project Groups, and which include audience research, digital message testing, marketing and strategic planning, and consultation;

professional services and/or technology that DOS can use to generate data analytics; and various other deliverables directly related to data analytics. In order to provision these deliverables, R/PPR intends to contract with a vendor with specialized experience in data analytics by establishing an Indefinite Delivery/Indefinite Quantity contract (IDIQ).

C-002 - OBJECTIVES

R/PPR seeks to establish an IDIQ to secure a broad array of technical, consultative and support services in Data Analytics to be used for Public Diplomacy purposes by seeking assistance in collecting and analyzing data that will help the Department of State (DoS) better understand global audiences, international media environments, the efforts of our global adversaries to deploy disinformation, and the effectiveness of DoS programs by selecting a vendor capable of acquiring and effectively deploying industry standard tools and practices as well as emerging technologies for collecting and analyzing data. In addition to R/PPR, Task Orders that may be required by other Department of State Bureaus such as Global Engagement Center (R/ GEC), Bureau of Global Public Affairs (GPA), Educational and Cultural Affairs (ECA), Regional Public Diplomacy Offices, Public Affairs Sections at various Posts, and Other Department of State Bureaus/ Offices with public diplomacy equities as authorized by ONLY the Contracting Officer.

C-004 - DELIVERABLES

The Awardee shall provide the following to the IDIQ’s Contracting Officer and COR:

- A monthly spending update of no more than 1/2 page which provides a) the total invoiced to date for all Call Orders against the IDIQ, b) the total amount of obligated funds not yet invoiced for all Call Orders, and c) the remaining ceiling on the IDIQ.

- A notice of 45 days before the Period of Performance expires, reminding the CO and COR of the need to exercise the IDIQ’s next Option Year, should they choose to do so.

- If necessary, proposed modifications to the IDIQ.

All other deliverables are to be delivered at the Call Order level as specified in the given Call Order.

Section D - Packaging and Marking

D-001 - DATA PACKAGING REQUIREMENTS

(a) All unclassified data shall be prepared for shipment in accordance with best commercial practices.

(b) Classified reports, data, and documentation shall be prepared for shipment in accordance with the National Industrial Security Program Operating Manual (DOD 5220.22-M).

Section E - Inspection and Acceptance

E-001 - INSPECTION AND ACCEPTANCE

Acceptance of all written documents and other deliverables will be contingent upon COR review and approval.

The COR will discuss each specific functional area with the Contractor to ensure that the goals and objectives are clearly defined.

Required graphs, charts, columns and rows of data shall be legible and properly formatted. Unless valid justification is cited to the contrary, the COR comments will be incorporated into the respective final documents and reports. If COR comments given do not conform to safe business practices, or are deemed technically unsound; it is the responsibility of the Contractor to advise the COR.

Consensus is required between the COR and the Contractor; however, if consensus is not achieved, actions will be as directed by the COR. Upon approval of the final draft, deliverables will be submitted in final form to the COR. All deliverables shall be delivered to the COR in both hard copy and electronic format, which will be determined upon contract award.

The contractor shall ensure proper control and coordination of all deliverables to ensure they are on time. Unless otherwise stated, the Government will review deliverables and notify the contractor of acceptance or non-acceptance within 5 business days.

Representatives of the contractor shall meet with the COR and other members of the Government as necessary to review status of deliverables.

Notice Regarding Late Delivery- The Contractor shall notify the COR, or other authorized representative designated in each Task Order, as soon as it becomes apparent to the Contractor that a scheduled delivery will be late. The Contractor shall include in the notification the rationale for late delivery, the expected date for the delivery, and the project impact of the late delivery. Such notification in no way limits R/PPR or any Government contractual rights or remedies, including, but not limited to, termination.

Default Acceptance- Notwithstanding the foregoing, any deliverable requiring acceptance by the Government shall be deemed to be accepted by the Government if no written notice of non-conformity has been received by the Contractor within the acceptance period.

Section F - Deliveries or Performance

F-001 - CONTRACT AND TASK ORDER MANAGEMENT

The Contractor shall assign appropriate resources to effectively administer the IDIQ and associated Task Orders. Duties include, but are not limited to, responding to Government requests for contractual actions in a timely fashion, and maintaining proper/accurate timekeeping records of personnel assigned to work on the IDIQ and associated Task Orders. Performance under each task order will be documented in accordance with the prior Deliverables section and in accordance with any proposal that may be incorporated into the award unless otherwise stated at the task order level.

The Contractor shall provide effective program and project management support in accordance with the methodology “Managing State Projects” referenced in 5 FAM 611 (d) and described in 5 FAH 5. Overall Program/Project Management (PPM) must include at a minimum, efficient communication management support, planning, scheduling, resource management, cost management, transition planning, reporting, preparation and submission of deliverables, risk management, lessons learned and data repositories, quality assurance, meeting and maintaining service levels, and effective and efficient configuration, change and asset management support.

The Project Manager, as requested by the COR, may be onsite and directly responsible for the line management of the assigned contract and functional area leads. The PM will be responsible for the recruitment, supervision, project financials, and effective utilization of contract staff acting as the liaison between onsite, offsite and corporate staff.

The Project Manager(s), as requested by the COR, may be onsite and directly responsible for the line management of the assigned contract and functional area leads. The PM will be responsible for the recruitment, supervision, project financials, and effective utilization of contract staff acting as the liaison between onsite, offsite and corporate staff.

The Project Manager(s) will be expected, when required, to develop and maintain monthly management plans, reports and schedules, and at the COR’s request, and manage Contractor personnel to meet the project and contract-wide objectives. Additionally, monthly status reports to include Program Management Review (PMR) and Financial Management Review (FMR) may be provided to ensure contract oversight.

The Contractor may also be required to provide basic PPM support, to include:

- Problem identification, troubleshooting and resolution;

- Responsibility for quality control and assurance of contract deliverables;

- Responsibility for invoicing, security, privacy and data integrity;

- Providing advanced notice of personnel actions to include military leave, promotions, hiring of replacements, vacations and backup personnel;

- Notification of problems to the COR in a timely manner with proposed solutions;

- Monitoring of key personnel to minimize potential staff disruptions and assigned tasks completion;

- Maintaining and providing an updated contact list for all subcontractors and Contractor personnel.

The Contractor will be expected to successfully integrate and coordinate all activity needed to execute the Call Orders, including the timeliness, completeness and quality of problem identification, corrective actions plans, proposal submittals, timely identification of issues in controversy, effective/responsive management of subcontractors, customer satisfaction, and professional and ethical behavior of the Contractor management personnel

POINTS OF CONTACT:

Contractors shall provide a name and phone number for a Point of Contact (POC). The Contracting Officer’s Representative (COR) will be responsible for providing Task Order monitoring, technical oversight and direction, Task Order administration and payment, coordinating contractual modifications and any required alterations or changes to the basic orders.

TELEWORK:

At the discretion of the Program Office, the Contractor may be permitted telework capabilities with prior authorization from the COR and Government Project Manager. Specific telework requirements will be specified at the task order level. When authorized, the Contractor shall adhere to R/PPR processes and policy for obtaining, maintaining, and utilization of telework.

CONTRACTOR IDENTIFICATION:

Contractor employees will identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishable badges or other visible identification for meetings with Government personnel. In addition, Contractor personnel will appropriately identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence. The R/PPR COR and CO shall be notified of all terminations/resignations within five (5) days of occurrence. The Contractor shall return to the COR all DoS issued identification cards and building passes that have either expired or have been collected from terminated employees. If an identification card or building pass is not available to be returned, a report shall be submitted to the COR, referencing the pass or card number, name of individual to who it was issued and the last known location and disposition of the pass or card.

F-002 - PLACE OF PERFORMANCE

The work under this requirement will take place in the following Department of State location:

State Annex 5 2200 C Street NW Washington, DC 20037 and/or other locations to be mutually agreed upon by the COR, the COR’s designee, the Government Manager, and the contracted personnel.

F-003 - GOVERNMENT-FURNISHED EQUIPMENT / INFORMATION

For contractor personnel working onsite, DOS will provide workspaces with all office equipment and supplies necessary. This includes furnishings, computer hardware, telephones and other material appropriate to the performance of this task. All computer resources in use at the U.S. Government facility will be provided for exclusive use at that facility. Contractors working offsite are expected to provide all equipment and supplies required to perform their duties unless OpenNet access is required, in which case the government will provide the necessary equipment as GFE.

If the Government provides GFE at the task order level, all Government resources remain the property of the U.S. Government and must be returned by the Contractor upon completion of the services. Any Government furnished materials, data, or property (GFP, GFM, GFE, or GFI) shall remain the property of the Government and shall be returned upon completion of the support services. Government furnished equipment shall be tracked through applicable procedures that will be provided by the Contracting Officer in accordance with the Federal Acquisition Regulation (FAR). The Contractor shall prevent loss of information during all operations and maintenance activities by taking steps to secure, protect and, at the Government’s direction, restore, as necessary, any information residing in the equipment or media being maintained.

At all times, including during repairs; the Contractor shall not remove any classified storage media (hard drives, etc.), classified information, or Sensitive but Unclassified (SBU) information from Department premises without prior ISSO and Government Project Manager approval. Prior to removal of any storage device for repair or replacement, the Contractor shall ensure that all user data and software have been backed up and shall electronically erase, beyond restoration, all data residing on the device in accordance with the FAM. If the Contractor needs or chooses to return a piece of equipment to a depot or other Contractor site for repair, all data shall be removed from the piece of equipment, which includes removing the hard disk prior to removing the equipment from the site. The Contractor shall be responsible for notifying the Information Systems Security Officer (ISSO) and the Government Project Manager or designated representative if a hard disk containing information has been inadvertently shipped to a maintenance depot or Contractor. The Contractor shall document the removal and replacement of items. Property passes must be completed and obtained from the Government property book officer or designated alternate. All software and/or hardware, including proprietary Contractor software, must be approved by the local IT CCB and the R/PPR Information Systems Security Officer (ISSO) before the software or hardware is implemented within offices support by R/PPR.

The Contractor shall establish and implement methods of tracking all keys/key cards/building access cards/ badges issued to the Contractor by the Government. The Contractor shall ensure that keys/key cards are not lost, misplaced, duplicated, nor used by unauthorized persons. The Contractor shall turn-in any issued keys by personnel who no longer require access to locked areas. The Contractor shall report to the COR or CO any occurrences of lost or duplicated keys.

The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor's employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor's employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

The Contractor shall conduct end-of-day security checks of their work areas including but not limited to ensuring computers are shut down, desks are cleared, and appropriate doors are locked. The Contractor shall not be responsible for performing end of the day security for office areas occupied by Government employees or other Contractors.

The Contractor shall be responsible for safeguarding all Government property provided for Contractor use and shall be responsible for any damage, maintenance, or replacement of any Government property due to negligence of service provider personnel.

The Government shall provide the Contractor access to the OpenNet Network (ON). Through the ON, the Government shall provide the Contractor access to unclassified Government data and information applicable to accomplishing the division’s mission. The Government shall provide designated Contractor personnel access to the ClassNet Network (CN). Through the CN, the Government shall provide the Contractor access to classified Government data and information applicable to accomplishing the division’s mission. Secret clearance is required for individuals granted access to the classified network. Contractor personnel are required to obtain user accounts through the DOS Global Address List (GAL) and Department issued PIV cards/badges.

F-004 - STANDARD WORK HOURS

Normal hours of operation are Monday through Friday, 0600 to 1800, with core support hours of 0800 to 1700, except federal holidays. The Contractor must have the flexibility to schedule individuals outside the normal hours, with prior approval of the COR, to support the mission of R/PPR. In no case, however, shall on-site support be provided outside normal hours when there are no Government employees in the work area.

The Contractor is not required to provide service on the following U.S. Federal holidays: New Year’s Day, Martin Luther King, Jr Day, Presidents’ Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, Christmas Day and other designated federal holidays.

[https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/]

F-005 - PERIOD OF PERFORMANCE

IDIQ Period of Performance

The duration of the IDIQ includes a base year and four one-year options periods for the potential total of (5) years, in accordance with FAR 52.217-9.

Task Order Period of Performance Each task order issued shall establish its own period of performance. Orders issued prior to but not completed before the IDIQ is cancelled/expires shall be completed in accordance with the terms of the IDIQ.

At a minimum, DOS will review Contractor performance against pre-defined performance metrics annually and determine if it should exercise the next option year. Each Task Order may include (but is not obligated to include) Option Periods as stated in the terms of the Task Order.

F-006 - SPECIAL PROVISIONS

A. Section 508 Accessibility Standards Notice (September 2009) All deliverables (including, but not limited to, electronic and information technology (EIT)) procured through this IDIQ must meet the applicable accessibility standards at 36 CFR § 1194, U.S. Architectural and Transportation Barriers Compliance Board (Access Board) under the authority of Section 508 of the Rehabilitation Act Amendment of 1998, unless an agency exception to this requirement exists. 36 CFR § 1194, U.S. Architectural and Transportation Barriers Compliance Board (Access Board) is viewable at http:// www.section508.gov. The Contractor shall indicate for each line item in the schedule whether each product or service is compliant or noncompliant with the accessibility standards at 36 CFR § 1194. Further, the proposal must indicate where full details of compliance can be found (e.g., vendor’s website or other exact location).

B. Non-Disclosure Policies The work to be performed by, and the data released to, the Contractor’s personnel shall be treated as sensitive and confidential in nature and is not to be discussed with or released to anyone except ECA employees assigned to work with the Contractor and other Contractor personnel working on a given Task Order. The Contractor is responsible for requiring all of its employees working under this IDIQ, who have access to privileged information under this IDIQ to execute all Certifications required by ECA. ECA, as it deems appropriate, may require additional certifications be completed by the contractor at any time during a task order’s period of performance.

C. Potential Organizational Conflicts of Interest Offerors shall provide a signed statement which describes concisely all relevant facts concerning any past, present, or planned interest (financial, contractual, organizational, or otherwise) relating to the work to be performed under the proposed contract or task order and bearing on whether the Offeror has a possible organizational or personnel conflict of interest with respect to: being able to render impartial, technically sound, and objective assistance or advice, or being given an unfair competitive advantage.

The Offeror may also provide relevant facts that show how R/PPR organizational structure and/or management systems limit R/ppr knowledge of possible organizational conflicts of interest relating to other divisions or sections of the organization and how that structure or system would avoid or mitigate such organizational conflict.

No task order award shall be made until any potential conflict of interest has been neutralized or mitigated to the satisfaction of the Contracting Officer. The vendor will notify the Contracting Officer in writing as soon as any conflict of interest is identified and will propose steps for mitigating the conflict. Refusal to provide the requested information or the willful misrepresentation of any relevant information by an Offeror shall disqualify the Offeror from further consideration for award of a task order under this solicitation. If the Contracting Officer determines that a potential conflict can be avoided, effectively mitigated, or otherwise resolved through the inclusion of a special contract clause, the terms of the clause will be subject to negotiation.

D. Contractor Use of Commercial Computer Software, Including Open-Source Software Open-source software is often licensed under terms that require a user to make user’s modifications to the open-source software or any software that the user combines with the open-source software freely available in source code form pursuant to distribution obligations in the license. In cases where the Contractor proposes to use the open-source software while performing a task order under this IDIQ, regardless of whether the open-source software is delivered, the Contractor shall not create, or purport to create, any Government distribution obligation with respect to Government computer software deliverables. Prior to using any commercial computer software, including open-source software which is considered commercial computer software, the Contractor shall evaluate each license for commercial computer software, and confirm that each of the following requirements is satisfied:

- A license for a particular commercial computer…