18095-26_SUPPLIER.pdf

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Attached to
Oracle Mission Critical Support (MCS) for 1Cloud ERP – Annual Renewal
Solicitation number
18095-26
Issued by
Duval County, Florida

About this file

This is a Single Source Supplier Award Synopsis issued by the Technology Solutions Department (TSD) of the City of Jacksonville for continued Oracle Mission Critical Support services. The procurement seeks to award Oracle America, Inc. a purchase order for managed services and support of the 1Cloud ERP system. The service delivery period runs from October 31, 2026 through October 30, 2027. The solicitation opened on August 13, 2026 at 10:16 AM Eastern Standard Time, with a closing date of August 27, 2026 at 10:16 AM. Services are to be delivered to 214 North Hogan Street, 9th Floor, Jacksonville, Florida 32202. The procurement is categorized under Software Maintenance/Support.

This single source award eliminates competitive bidding and is justified through supporting documentation including an agency memo, single source justification, and confirmation letter. The contract represents an annual renewal of existing Oracle Mission Critical Support (MCS) services for the SaaS-based 1Cloud ERP platform. Supporting documentation includes a US Oracle agreement reference and protest procedures guidance. Sandy Simpson-Smith serves as the buyer, reachable at ssimpson@coj.net. Specific pricing and contract amount information is not provided in this synopsis.

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18095-26

SS 18095-26

Title Oracle Mission Critical Support (MCS) for 1Cloud ERP – Annual Renewal

Synopsis The Technology Solutions Department (TSD) requests a Single Source award to Oracle America, Inc. for the continued managed services and support for the 1Cloud ERP system.

Preview Date Open Date 8/13/26 10:16 AM Close Date 8/27/26 10:16 AM Award Date Time Zone Eastern Standard Time

1 Overview

1.1 General Information

Title Oracle Mission Critical Support (MCS) for 1Cloud ERP – Annual Renewal

Synopsis The Technology Solutions Department (TSD) requests a Single Source award to Oracle America, Inc. for the continued managed services and support for the 1Cloud ERP system.

Buyer Sandy Simpson-Smith Outcome Single Source Purchase Order

E-Mail ssimpson@coj.net

1.2 Attachments

File Name or URL Type Description 03 SS Confirmation Letter (1). File 04 US-OD-21682707-City of Jack File 02 Singe Source Justification File 7-1-24 Protest Procedures.pdf File

2 Lines

2.1 Line Information

Line Target Quantity

Response Quantity

Response Price

Line Amount

1-2027 Oracle Mission Critical Support (MCS) for 1Cloud ERP SaaS;

10/31/26 - 10/30/27

2.2 Line Details

2.2.1 Line 1 2027 Oracle Mission Critical Support (MCS) for 1Cloud ERP SaaS; 10/31/26 - 10/30/27

Category Name 920.45 Software Maintenance/Support

Deliver to Location 214 North Hogan Street

9TH FLOOR

JACKSONVILLE, FL

32202

Attachments File Name or URL Type Description 01 SS Agency Memo.pdf File 02 Singe Source Justification File 03 SS Confirmation Letter.pdf File 04 US-OD-21682707-City of Jack File

File details come from the government source that posted it. Updated .