02 Singe Source Justification Form (3).pdf
PDF 253 KB Posted
- Solicitation number
- 18095-26
- Issued by
- Duval County, Florida
About this file
This is a Justification for Single Source document submitted by the Information Technologies Department of the City of Jacksonville, Florida, requesting a single source award to Oracle America, Inc. for continued managed services and support of the 1Cloud ERP system. The Technology Solutions Department seeks to procure Mission Critical Support (MCS) services from Oracle America, Inc., which includes 24/7 monitoring, Extensions and Integrations Support for Level 3 & 4 issues, break-fix support, Extension Development for current or existing enhancements, extensions life-cycle management from SaaS to all other systems, regression testing, and Business Help Desk data analysis and reconciliation. The contract period covers October 31, 2026, through October 30, 2027, and represents a continuation of the existing Oracle Master Agreement US-CSA-CPQ-684547.
The total contract value is $193,425.59 on a not-to-exceed basis. The single source justification is based on Oracle America, Inc.'s exclusive status as the supplier of technical support services and proprietary program updates for the 1Cloud ERP system, which was confirmed through internet research conducted by David Klages, IT Contract Administrator, and supported by a letter from Oracle America, Inc. affirming that only their company can provide the requested services. The requesting agency has certified the absence of any actual, potential, or perceived conflicts of interest consistent with Chapter 112, Florida Statutes, and the request was submitted on July 24, 2026.
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Other files
| File | Type | Posted |
|---|---|---|
| 7-1-24 Protest Procedures.pdf | ||
| 03 SS Confirmation Letter (1).pdf | ||
| 04 US-OD-21682707-City of Jacksonville-v1.pdf | ||
| 18095-26_SUPPLIER.pdf |
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Text version
FINANCE & ADMINISTRATION DEPARTMENT, PROCUREMENT DIVISION
Justification for Single Source, effective 09/2023 Page 1
5. Summary of Market Research
[Provide a description of the market research performed, how it was performed, by whom, and market research results. Please spell out acronyms.]
[ Internet research conducted by David Klages, IT Contract Administrator, confirmed that only Oracle America, Inc. can provide the services requested. In addition, Oracle America, Inc. provided a letter confirming that only their company can provide these services. ]
6. Conflict of Interest (Must Check) √ By checking this box, I affirm that there are no actual, potential, or perceived conflicts of interest with the entity in which I am requesting a single source award. Conflict of Interest shall be interpreted consistent with Chapter 112, Florida Statutes.
7. Other Documentation (Check and attach all that apply) √ Supplier Quote
√ Single Source Memo signed by Director
JUSTIFICATION FOR SINGLE SOURCE (JSS)
Pursuant to the City of Jacksonville Procurement Code§ 126.206 & § 126.312, when requesting a purchase from a vendor subject to the referenced sections, please complete this form to justify your request and submit to Procurement with applicable attachments.
1. Requesting Agency: Information Technologies
2. Nature and/or description of the requirement being requested.
Identify each item, component or service being procured. (Attach quote/proposal):
Why does the city need these particular goods or services?
The Technology Solutions Department (TSD) requests a Single Source award to Oracle America, Inc. for the continued managed services and support for the 1Cloud ERP system. Oracle America, Inc. provides the Mission Critical Support (MCS) for 1Cloud ERP SaaS consisting of the following services: 24/7 monitoring; Extensions and Integrations Support for Level 3 & 4 issues; Break-fix support; Extension Development for current or existing enhancements; Extensions life-cycle management from SaaS to all other systems; Regression Testing; and Business Help Desk data analysis and reconciliation. Period of coverage will be from October 31, 2026, through October 30, 2027. The total NTE amount is $193,425.59.
3. Provide a detailed justification as to why the requested goods/services can only be efficiently and effectively procured through the recommended Single Source vendor:
Oracle America, Inc. is the Single Source supplier of technical support services, including proprietary program updates created by Oracle. Oracle America, Inc. submitted a single source letter confirming its status.
This is a continuation of Oracle Master Agreement US-CSA-
CPQ-684547.
4. Date of Request 7/24/2026
FINANCE & ADMINISTRATION DEPARTMENT, PROCUREMENT DIVISION
Justification for Single Source, effective 09/2023 Page 2
√ Other [Single Source Confrimation Letter ]
| 6. Conflict of Interest (Must Check) |
| 7. Other Documentation (Check and attach all that apply) |
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