14822 Exhibit B-1-IT QA Services.docx

EXHIBIT B1 – PERFORMANCE REQUIREMENTS

CATEGORY B: IT QUALITY ASSURANCE SERVICES

Type/print full legal name of bidder’s company

Instructions

1. Add Bidder company’s above and review the below Performance Requirements.

2. Section 1: Overall Profile In the Written Response column, provide a written response that addresses how Bidder will meet the requirement. Limited responses may receive lower scores than those that demonstrate knowledge of the subject matter. The total word count for this written response is 350 words. This question will be evaluated as pass/fail.

3. Section 2: Performance Requirements

a. Bidder must mark MEETS REQUIREMENT or DOES NOT MEET REQUIREMENT in Bidder's Compliance column. Bidder must only choose “meets requirement” if their organization can provide that particular position title. Otherwise, bidder must choose “Does Not Meet Requirement” and will not receive any additional points for that level. Select “Not bidding on Quality Assurance Services: X Level” if you do not intend to bid for that particular position title. If Bidder does not respond to the Bidder’s Compliance column for each minimum performance requirement, Bidder may be deemed non-responsive and receive no further consideration.

b. Bidder can earn up to twenty (20) points per desirable question for a total of one-hundred (100) points. These include questions 2c, 3c, 3d, 4c, and 4d. These questions are not mandatory.

4. Submit the exhibit as a Microsoft Word document without modifying the font or formatting. Written responses must not reference any material present elsewhere, unless specifically requested in the questions below. The written response shall be considered complete and stand on its own merits or be deemed non-responsive.

5. Bidders must meet the minimum requirements for each subcategory (i.e., position title – Journey, Senior, Expert) that their organization can provide to be in consideration for award for such subcategory.

Please note: Not following any specified instructions might be grounds for the bid to be considered non-responsive.

Definition:

Quality Assurance (QA) is the work that involves the ongoing, independent assessment of project management processes and activities. Specifically, Information Technology (IT) Quality Assurance Services consultants evaluate, test and validate software and/or IT services. IT Quality Assurance Services consultants have experience with troubleshooting, root cause analysis, and operate proficiently in an Agile environment. An ideal QA Manager must also be committed and willing to grow in and be the example of work relating to diversity, equity, inclusion and anti-racism. QA consultants must have knowledge of WA Office of the Chief Information Officer’s (OCIO) requirements and abide by the minimum qualifications outlined on the OCIO’s website, policy 132-30 Minimum Project Quality Assurance Activities: https://ocio.wa.gov/policy/minimum-project-quality-assurance-activities.

SECTION 1: BUSINESS REQUIREMENTS

IT QUALITY ASSURANCE SERVICES

1. Overall Profile

Describe bidder’s overall business profile, including:

· Bidder’s history (including any subcontractors, if applicable), ownership, and organizational structure.

· Is your business a contracting firm with 1099 employees and/or W2 employees?

Written Response (Maximum 350 words)

SECTION 2: PERFORMANCE REQUIREMENTS

Bidder's Compliance

2. IT Quality Assurance Services: Journey Level

☐ Not bidding on IT Quality Assurance Services: Journey Level

· At least five (5) years of experience successfully performing Quality Assurance (QA) activities outlined in the Minimum Project Quality Assurance Activities Standard, OR

· Recent (within the past five years) experience as a lead or deputy project manager providing the successful project management services including the activities outlined in the Minimum Project Quality Assurance Activities Standard, OR

· A combination of prior QA or PM experience totaling five (5) or more years.

More info at: https://ocio.wa.gov/sites/default/files/public/policies/132_10.pdf?chthx ☐Meets Requirement ☐Does Not Meet Requirement

· Knowledge of quality assurance terminology, methods, and tools

· Understanding and discussing the application and implications of changes to processes, policies, and procedures in the assigned area of responsibility

· Operating and maintaining new technology and assist in transitions

· Formulating routines and standards of practice to complete assigned tasks ☐Meets Requirement ☐Does Not Meet Requirement

Important Notes:

Proof of certification may be requested before ASB, and/or by Purchaser after contract execution.

The maximum points you can earn for this question is 20 points total, even if you have multiple certifications.

☐Has Certification(s) ☐Does not have certification(s)

20 points possible

3. IT Quality Assurance Services: Senior Level

☐ Not bidding on IT Quality Assurance Services: Senior Level

☐Meets Requirement ☐Does Not Meet Requirement

· Completing complex tasks using advanced knowledge and industry skill, including developing new processes and working with internal and external customers and stakeholders

· Quality assurance terminology, methods, and tools

· Participating in all phases of projects or subsystems of major projects from inception through completion

· Change Management frameworks ☐Meets Requirement ☐Does Not Meet Requirement

Important Notes:

Proof of certification may be requested before ASB, and/or by Purchaser after contract execution.

The maximum points you can earn for this question is 20 points total, even if you have multiple certifications.

☐Has Certification(s) ☐Does not have certification(s)

20 points possible

☐Does Not Have Experience 20 points possible

4. IT Quality Assurance Services: Expert Level

☐ Not bidding on IT Quality Assurance Services: Expert Level

☐Does Not Meet Requirement

· Consistently applies strategic expertise of field with comprehensive knowledge and understanding

· Researching, recommending, and guiding the integration of new technology

· Knowledge of IT Quality Assurance terminology, methods, and tools

· Utilization of current IT Quality Assurance software and tools ☐Meets Requirement ☐Does Not Meet Requirement

Important Notes:

Proof of certification may be requested before ASB, and/or by Purchaser after contract execution.

The maximum points you can earn for this question is 20 points total, even if you have multiple certifications.

☐Has Certification(s) ☐Does not have certification(s)

20 points possible

☐Does Not Have Experience

20 points possible

Return this exhibit to Procurement Coordinator at:

DESITPS@des.wa.gov

EXHIBIT B1 – PERFORMANCE REQUIREMENTS PAGE 2

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