1439201-event.pdf

25 September 2026

Transit Service in Rural Multnomah County Passenger transport from rural areas of Multnomah County to/from the urban area & TriMet network. Both Door-Door and small group shuttle services.

25 September 2026

Open 9/25/2026, 8:00 AM PDT Type Request for Information (RFI) Close 10/14/2026, 4:00 PM PDT Number RFI-35-2027 Currency US Dollar

Sealed Until 10/14/2026, 4:00 PM PDT

Contacts Tessa Godat tessa.godat@multco.us

Phone +1 503-988-7535 ext. 87535

Commodity Codes Commodity Code Description 78110100 Passenger transport

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Description IMPORTANT: Suppliers who do not currently have access to the Multco Marketplace Supplier Portal will need to complete the "MMP Supplier Access Request Form". The MMP Supplier Access Request form should be completed no fewer than 5 days prior to the Sourcing Event closing date to allow the County sufficient time to review your request.

INTRODUCTION

Multnomah County (County) seeks information from firms that are interested in providing transit service in rural Multnomah County. Information gathered as a result of this Request for Information (RFI) may assist the County in a potential future solicitation and provide the County knowledge of available services or products in the market place.

There shall be no monetary exchange or contract resulting from this RFI. The County, at its sole discretion, may ask follow-up questions or seek clarification of information provided by any or all qualified respondents.

BACKGROUND

Since 2020, Multnomah County has provided rural transit services that are funded by the Statewide Transportation Improvement Fund (STIF) program. STIF funding supports access to jobs, improved mobility, congestion relief, and reduced greenhouse gas emissions across Oregon. Approximately $50,000 per year has historically been provided for this service.

The purpose of this service is to provide transit connections for rural residents of Multnomah County. Priority is given to the elderly, disabled, and those who do not have access to a vehicle who are:

* Traveling within the rural area of Multnomah County;

* Traveling to or from rural Multnomah County and the TriMet service area; and

* Traveling from rural Multnomah County to destinations in adjacent parts of Columbia, Washington and Clackamas counties.

POTENTIAL SCOPE OF PROJECT

Multnomah County seeks responses from firms interested in providing one or both of the following two services:

Demand-Response and Group Service. A provider does NOT need to provide both services to respond to this RFI.

Demand-Response Service Door-to-door (or door-to-transit stop) demand-response (aka ‘dial-a-ride’) service serving rural Multnomah County (generally areas of Multnomah County outside of but adjacent to the TriMet service area). Minimum of weekday service; possibility of weekend service. Trip volume has ranged from 0 to 6 rides per month, but the County would like to partner with a transit provider interested in growing this service.

Group Service Group Service consists of regularly scheduled group trips to a common destination such as a community center or supermarket. Groups may consist of 3-8 riders and may include people who are wheelchair users, have mobility issues or other special needs. While most riders will be picked up at a common location, the shuttle may deviate to pick up riders at home if prescheduled. The anticipated frequency of service would be up to 4 trips per month, with trips lasting approximately 3 hours not counting deadhead time.

Considerations for Both Services:

• Transportation is open to anyone, with priority given to riders who are elderly, disabled, or do not have access to a vehicle.

• While most riders are ambulatory, providers must have the ability to serve riders with mobility or special needs (elderly, disabled, cannot transfer to fixed-route transit, etc.).

• Providers must be able to transport wheelchair users without transferring out of the chair.

• All trips will either start or end within Multnomah County. If there is travel outside of Multnomah County, there may be limits placed on trip length.

• Map of the rural service area is highlighted in green and included on the Buyer Attachments page.

CONFIDENTIALITY

If your submission has confidential information, read over the CONFIDENTIALITY statement in the Prerequisites section and then upload the information for those questions marked confidential as a PDF to the Supplier Attachment section.

SUBMITTED MATERIALS PROPERTY OF COUNTY

All materials submitted for any portion of this Request for Information shall become the property of the County, and will not be returned to respondents.

https://solutions.sciquest.com/apps/Router/SupplierLogin?CustOrg=Multnomah

Required to View Event

Prerequisites Required to Enter Bid

25 September 2026

1. Proposer/Bidder agrees to receive all correspondence electronically and are responsible for keeping their supplier portal updated with current contact information.

2. CONFIDENTIALITY - Please read the statutory requirements in the prerequisite link.

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Buyer Attachments

1. How to Complete and Submit a Response to a Sourcing Event - MMP Supplier Guide

2. Transit Service Areas.pdf

25 September 202625 September 202625 September 202625 September 202625 September 202625 September 2026 https://multco.us/file/73233/download https://bids01.jaggaer.com/apps/Router/PublicEventDownload?file=U291cmNpbmdldmVudC8xNDM5MjAxLTIwOTgwMTQ3MzFUcmFuc2l0IFNlcnZpY2UgQXJlYXMucGRm&auth=MDpBRVMyI0NQNVp4a2IvSnkxZDNIUm81TGpka2h4M0V4bkpBZDlVSkVFUnk5WnZrK2l5eGZjOVRGNkRHUlU9

Questions Required Questions

Group 1.1: Demand-Response Service Questions

Instructions: Please complete questions below if you are interested in, or have experience with Demand-Response transit/trips.

1.1.1 1.1 Describe your company's interest in, experience with, and capacity to provide demand-response service in a primarily rural area

1.1.2

1.2 Tell us about how your company schedules rides. What options are available for people to schedule a ride? What lead times are necessary? What hours and days of the week do you have the capacity to provide rides?

1.1.3 1.3 Does your company anticipate any geographical or trip length restrictions of which the County should be aware?

1.1.4

1.4 Please identify any potential problems or risks the County may encounter in providing this service or implementing the solution, along with suggestions to mitigate potential problems or reduce risk.

1.1.5 1.5 How does your company ensure a sufficient driver pool to fulfill requests for rural trips?

1.1.6 1.6 Is there other information you would like to share in order for us to develop a successful service?

Group 2.1: Scheduled Group Service Questions

Instructions: Please complete questions below if you are interested in, or have experience with Scheduled Group Service transit/trips.

2.1.1 2.1 Describe your company’s interest in and capacity to provide small group shuttle services in a primarily rural area.

2.1.2

2.2 Provide examples of small-group trips that your company does or could provide. Include the typical number of riders in a trip, the typical one-way distance of trips, and what assistance is offered to riders.

2.1.3 2.3 What measures does your company use to define a successful group trip service?

2.1.4

2.4 Please identify any potential problems or risks the County may encounter in providing the service or implementing the solution, along with suggestions to mitigate potential problems or reduce risk.

2.1.5 2.5 Is there other information that you would like to share in order for us to develop a successful service?

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Product Line Items Product Line Items

There are no Items added to this event.

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Service Line Items Service Line Items

1.

# Item Name, Commodity Code, Description Allow

Alternates Qty. UOM Requested Service Delivery

S1 Transportation Services 1 JA - Job

Do not provide information here. Answer questions on Question page(s).

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