1434483-event.pdf

27 August 2026

RHTP Emergency Medical Dispatch DPHHS is seeking a vendor to provide all requirements to furnish a statewide Emergency Medical Dispatch System for participating Montana Public Safety Answering Points (PSAPs) as detailed herein.

27 August 2026

Open 8/25/2026, 2:00 PM MDT Type Request for Proposal Close 9/23/2026, 2:00 PM MDT Number DPHHS-RFP-2027-0692AB Currency US Dollar

Sealed Until 9/23/2026, 2:00 PM MDT

Payment Terms 0% 0, Net 30

27 August 2026

Contacts Amanda Battin Amanda.Battin2@mt.gov

Phone +1 406-444-9665

27 August 2026

Commodity Codes Commodity Code Description 2620 Health Related - Rural Health Transformation Program

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The State of Montana, State Procurement Services Division (SPSD), on behalf of Department of Health and Human Services (DPHHS), is issuing this Request for Proposal (RFP) to provide all labor, supervision, materials, equipment, software, licensing, implementation services, integration services, training, maintenance, and support necessary to furnish a statewide Emergency Medical Dispatch System for participating Montana Public Safety Answering Points (PSAPs).

A more complete description of the Services, are provided in Questions. Responses submitted to this RFP must comply with the instructions and procedures.

For assistance with eMACS functionality, such as Vendor registration, How to respond to a bid (IFB) or Proposal (RFP), How to videos, see the eMACS Vendor Handbook. Additional resources can be found at: https://spb.mt.gov/eMACS-Resources

For additional eMACS help not found within the Handbook or website, contact the eMACS Help Desk at 406-444-2575.

Be sure to review and submit your response upon completion.

Description https://spb.mt.gov/eMACS-Resources

Required to View Event

Prerequisites Required to Enter Bid

27 August 2026

1. Review and accept the Single Point of Contact information.

2. Review and accept the conflict-of-interest notice.

3. Review and accept the Optional Pre-Proposal Conference.

4. Review and accept the Q & A Board information.

5. Review and accept the draft base service contract as provided.

6. Review and accept the Exhibit A - State Terms and Conditions as provided.

7. Review and accept the Exhibit B - Federal Terms and Conditions as provided.

8. Review and accept the Exhibit C – Department Specific Requirements as provided.

9. Review and accept that the Exhibit D – Scope of Work will be added to the contract post-award.

10. Review and accept the Exhibit E – Business Associate Agreement as provided.

11. Review and accept the Exhibit F – FFATA as provided.

12. Review and accept the Exhibit G – Assurances as provided.

13. Review and accept the Exhibit H – Disclosure of Lobbying as provided.

14. Review and accept the Exhibit I – Reporting Requirements as provided.

15. Review and accept the Exhibit J – Communication to External Partners as provided.

16. Review and accept the Exhibit K – Downstream Obligations Reporting as provided.

17. Review and accept the Exhibit L – Subrecipient Reporting as provided.

18.

Review and accept the insurance requirements. Offeror requesting change(s) or exception(s) to these requirements must submit the request(s) using the Contract Exception form. This form must be submitted by the deadline as listed on the Schedule of Events. The State will not consider any changes after the deadline. The State reserves the right to not accept any or all contract exceptions.

19. Federal funds are involved in this project. The awarded Contractor is required to have a Unique Entity ID # (UEI #; Register @ SAM.GOV) AND complete the Federal Form NDA889.

20. Review and accept the RFP Evaluation Process information.

21. Review and accept the Vendor Registration information.

22. Review and accept the Montana Time Zone information.

23. Review and accept the Registration with the Secretary of State information.

24. Review and accept the Debarment information.

25. Review and accept the RFP General Information.

26. Review and accept the Submitting a Proposal information.

27. Please review and accept the eMACS Handbook - Responding to Events. Additional resources are available at https://spb.mt.gov/eMACS-Resource

28. Review and accept the Financial Stability Information.

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Buyer Attachments There are no Buyer Attachments added to this event.

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Questions Required Questions

Group 1: Mandatory Requirements

Instructions:

To be eligible for consideration, an offeror must meet all mandatory requirements. The State will determine whether an offeror's proposal complies with the requirements. Offerors receiving a Fail in any of the mandatory requirements will be removed from further consideration.

1.1 Offeror must complete and upload the attached Business Information document.

1.2 Offeror must download and review the Scope of Work. Thoroughly address each item in the document and upload it to this section.

1.3 Offeror must download and review the attached Offeror Qualification's document.

Thoroughly address each item in the document and upload it to this question.

1.4 Offeror must download and review the attached Cost Proposal document. Thoroughly address each item in the document and upload it to this question.

1.5 Offeror shall provide a list of all pre-existing partnerships with subcontractors, along with a detailed description of the work to be subcontracted as part of this response.

1.6 Offeror shall provide what Emergency Medical Dispatch Protocol Diotocol Software System is being proposed.

1.7 Does this proposed system meet or exceed the applicable national criteria identified by the State, including NENA, ASTM, NHTSA, NFPA, AHA, and CPR-related standards? If so, which ones?

Group 2: Contract Exceptions

Instructions:

An offeror may submit proposed contract exceptions to the draft contract issued with the RFP.

Offerors must use the Contract Exception template attached to this question. Offerors must detail why the exception is being sought and what specific effect it will have on the offeror's ability to respond to the RFP.

2.1

An offeror’s proposed contract exceptions will be made available to the evaluation committee. The contract exceptions requested will not be scored separately, but the evaluation committee may consider an offeror’s proposed contract exceptions when assigning points for scored criteria. A proposal may be deemed nonresponsive if the offeror’s proposed contract exceptions:

demonstrate the proposal does not satisfy RFP requirements; would violate law or materially alter the material provisions of the contract or RFP terms; or would alter or replace all or substantially all of the contract.

2.2 Offerors requesting additions or exceptions to the contract terms shall submit them with their proposals. Exceptions submitted after deadline will not be considered.

Group 3: Confidential Information

Instructions:

The State of Montana is required by both the Montana Constitution and its laws to permit the public to examine documents that are kept or maintained by the public agencies, other than those legitimately meeting the provisions of Montana Constitution, Mont. Code Ann. §§2-6-1001, et seq, Montana Procurement Act §§18-4-401, et seq., and Montana’s Uniform Trade Secrets Act, Mont.

Code Ann. §§ 30-14-401, et seq

3.1 Does your proposal contain confidential information? If you select Yes, another question will be generated, requiring an upload of your Trade Secret Affidavit. Offerors MUST also upload a copy of the response with all areas claimed as confidential or proprietary redacted under Supplier Attachments.

3.2 Offerors must upload a completed Trade Secret Affidavit.

Group 4: Verification of Nondiscrimination Against Firearms Entities/Trade Associations

Instructions:

Instructions: Offeror’s certification is made in compliance with and in reference to 30-20-301, MCA and the terms defined therein. If Offeror determines the provisions of 30-20-301, MCA do not apply to Offeror or the contract to be awarded under this RFP, Offeror shall submit a statement setting forth in detail the basis for such determination.

4.1

Offeror does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association during the term of any contract it is awarded under this solicitation; and b. Offeror will not discriminate against a firearm entity or firearm trade association during the term of any contract it is awarded as a result of this solicitation

4.2 The Contractor determines the provisions of 30-20-301, MCA do not apply to the contract, the Contractor shall submit a statement setting forth in detail the basis for such determination.

4.3 Please confirm whether you are a governmental entity, are not a “company” that exists to make a profit, or are a company with fewer than 10 full-time employees.

Group 5: Artificial Intelligence Disclosure Instructions:

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5.1 Was artificial intelligence technology used in the development or completion of any portion of this proposal?

5.2 I certify that all AI-generated content has been reviewed and validated by a named human subject-matter expert who claims responsibility for accuracy.

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Product Line Items Product Line Items

There are no Items added to this event.

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Service Line Items Service Line Items

1.

# Item Name, Commodity Code, Description Allow

Alternates Qty. UOM Requested Service Delivery

S1 Lump Sum Total for Services 1 LS - Lump Sum

Include the lump sum total for services requested for 35 stations, as detailed on the cost proposal document.

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