140D0419Q0255_Amend_1.pdf

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

D11

Suite 4000 381 Elden St Division 1/Branch 1 Interior Business Center, AQD

CODE 16. ADMINISTERED BYCODE

X

X

X

561611

SIZE STANDARD:

100.00 % FOR:SET ASIDE:UNRESTRICTED ORD11

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

07/15/2019 1400 ET

06/13/2019

Christopher Tulowitzky (No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

140D0419Q0255

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 41 OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

Herndon VA 20170

TELEPHONE NO.

17a. CONTRACTOR/

15. DELIVER TO

Herndon VA 20170 Suite 4000 381 Elden St Division 1/Branch 1

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$20.50

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULE

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

8(A)

Interior Business Center, AQD

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

This Request for Quotations (RFQ) is for Third Party Fact Finding Investigative Services for Employee Non-Criminal Misconduct Allegations.

This RFQ is a 100% Small Business Set-Aside. This is a requirement for a single award Blanket Purchase Agreement (BPA) under FAR 13.303 and purchases under the awarded BPA will be made in accordance with FAR 13.303-5.

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

XX

DATED

Mary Carver

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT:

REF.

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

41 2 of

SECTION 1 - Instructions to Offerors

1.1 General

The Department of the Interior (DOI) Interior Business Center (IBC) Acquisition Services Directorate (AQD) is issuing this competitive Request for Quotation (RFQ) to all qualified small businesses under Product Service Code (PSC) R499: Other Professional Services, North American Industry Classifications System (NAICS) 561611 Investigative Services .

1.2 Anticipated Award Type

The anticipated award type is a single award Blanket Purchase Agreement (BPA). The Government is anticipating all of the work being done on a tiered Firm Fixed Price (FFP) basis. The current average price of a DOI Investigation is $3,900.00 plus travel. BPA orders will be utilized in accordance with FAR 13.303-5.

1.3 Submission of Questions

Questions shall be submitted in writing via e-mail to Mary_Carver@ibc.doi.gov and Christopher_Tulowitzky@ibc.doi.gov no later than 02:00 PM Eastern Standard Time June 19, 2019.

1.4 Submission of Quotes

Quotes shall be submitted in writing via e-mail to Mary_Carver@ibc.doi.gov and copy to Christopher_tulowitzky@ibc.doi.gov no later than 2:00 PM Eastern Standard Time July 15, 2019.

Note: For the purposes of this acquisition, any reference to submitter, submission, quoter, quotation or quoter are all synonymous with a quote. Quotes are due by the time and date specified in the RFQ.

Quotes shall consist of four (4) volumes: Volume I - Technical (no more than (30 pages, resumes are not included in page count), Volume II - Price (Submit on attached excel spreadsheet), Volume III - Past Performance, Volume IV - Assumptions to the RFQ. A cover sheet shall precede Volume I with the following information (it does not count against Volume I page limitations):

• Tax Identification Number (TIN)

• Dun & Bradstreet Number (DUNS)

• Complete Business Mailing Address

• Contact Name

• Contact Phone

• Contact Email Address

• Quotation Number

• Quotation Date

• Quotation Expiration date (120 Days)

• Identification of all partners, subcontractors, etc. and the tasks that will be performed by the identified partners/subcontractors for this requirement.

In order to participate in this request for quotation (RFQ), all interested parties must submit the aforementioned volumes as required herein. Failure to do so may deem your quote as non-compliant with the instructions of the solicitation and may not be further evaluated.

1.5 Quotation Instructions

Your quote shall become the property of the Government and will not be returned. If your quote contains information that you do not wish disclosed to the public or used by the Government for any purpose other than evaluation of your quote, such restrictions shall be clearly indicated on each sheet containing such information.

The Government reserves the right to request such additional information as may be necessary to determine the Quoter’s qualifications for award or to clarify any aspects of the technical and/or price submissions. Such information shall be furnished promptly upon the Government’s request.

1.6 Service Contract Labor Standards

It is the contractor’s responsibility to identify any Service Contract Labor Standards labor categories in their price quote. Service Contract Labor Standards: In order to ensure compliance with FAR 52.222-41, “Service Contract Labor Standards,” Quoters shall designate which proposed labor categories are affected by the Service Contract Act and list the corresponding Wage Determination Number and Occupation Code for each applicable labor category.

Quoters shall complete, sign, date, and submit with their quotations the Service Contract Labor Standards form (attachment #8).

1.7 Volume I: Technical Approach

Quoters shall provide a Technical Volume that clearly demonstrate the following:

1. Overall quality: A technical quote that clearly demonstrates an understanding of the (SOW), federal laws and regulations in performing workplace misconduct investigations, and a comprehensive plan explaining the execution of quality control during the implementation of the BPA and all BPA orders.

2. Staffing Plan: Responses shall include:

o Information that shows proposed staff have the education, training, knowledge, and experience to successfully carry out workplace misconduct investigations as described in the statement of work. **If your experience is mainly in EEO investigations, please describe how your staff will make the adjustment to conduct federal non-EEO misconduct investigations.

Submit six (6) resumes of current employees that will be used or specify criteria for investigators experience that will be used to hire investigators.

o A clear explanation of how coverage shall be provided within the United States and its Territories and provide a clear demonstration of the ability to travel outside of the United States. meeting the experience requirements in section 3.4. A list of proposed current staff listed by location, a plan to fill states not currently covered, and a capability of handling every state inside of the United States. Explain how additional investigators will be obtained in case of a surge of investigations.

o Proposed Key Personnel: will be evaluated to determine if they meet the minimum qualifications specified in the PWS for their respective positions. They must possess the necessary skill sets to successfully perform the tasks and other activities identified for their respective positions.

• Management plan: A management plan that includes the management structure of their team, how they will manage any subcontractors or team members, along with how they will respond and complete each assigned investigation and report.

Quoters shall provide a Technical Volume that clearly shows step by step of how each of the 3 samples in this section would be completed in accordance with SECTION 3 – STATEMENT OF WORK (SOW), including the proposed methods and techniques for completing the task. Each sample must include the relevant laws, regulations, and policies that an investigator would review in planning the sample investigation. Each sample must include one set of sample interview questions that would be used in an investigative interview with one individual witness or subject in the sample case. Each sample fact-finding investigation (FFI) is allowed 3 pages, not including the interview questions or resumes. Each sample FFI will be evaluated for feasibility of the solution to successfully perform the requirement.

FFI Sample Scenarios for Technical Volume

May 2019

1. The Department of the Interior (DOI) National Park Service (NPS) at a location in Guam is seeking assistance. A manager has been told by a subordinate that another subordinate has been sexually harassing multiple female employees on their team. The manager would like to conduct an investigation to look into these allegations. There are currently 20 employees working for this manager and all will need to be interviewed during the investigation.

2. A Deputy Regional Director of the DOI Fish and Wildlife Service (FWS) has been alerted by a number of staff at one of her field offices that the manager of the field office is demeaning towards employees, often embarrassing them in meetings, yelling at them in his office, and generally acting unprofessionally. There is also an allegation of inappropriate and potentially prohibited hiring practices, including nepotism. The Deputy Regional Director, based in Hadley, MA, would like to investigate these allegations. The manager supervises 10 employees.

3. A senior manager in the DOI Bureau of Land Management (BLM) in Salmon ID, has been alerted by an employee that another employee has been engaging in inappropriate activities during work hours on his Government computer, including playing online poker and watching movies. In addition, the employee is allegedly using his Government vehicle for personal purposes. The senior manager would like to look further into these allegations.

1.8 Volume II: Price

The Government requests a discount from the offeror’s commercial pricing or the best pricing currently offered to the commercial marketplace. Discounts shall be shown from the vendor’s price list. The Price Quote shall be submitted separately using Microsoft Excel with working formulas. The quote must be priced to include a breakdown of the prices for each of the tasks/deliverables for base and each option year. Please use the attached tiered Firm-Fixed-Pricing spreadsheet.

Sample Fact Finding Investigation (FFI) Pricing: The quoter shall provide all labor categories, and hours which make up the Firm Fixed Price (FFP) and total to successfully perform the sample FFI. If the contractors’ Firm Fixed Price isn’t currently listed on their published price list, they must show how they arrived at the Firm Fixed price. Each sample FFI must be separated.

The quoter shall provide a feasible solution to successfully perform each of the three sample FFIs in the Technical section above. The quoter must provide a detailed and comprehensive list of all proposed personnel, hours, and materials in their pricing submission. Do not provide pricing in the Technical section, it is required in the pricing spreadsheet (Attachment 1). Pricing found anywhere else in the quote will not be evaluated. Each sample FFI pricing is allowed 2 pages.

**In addition to the 5 Year Period of Performance listed, FAR 52.217-8 Option to Extend Services has also been inserted. This clause gives the Government the option to add an additional 6 months. Please provide pricing for these additional six (6) months.

1.9 Volume III Past Performance

Contractors shall identify three (3) contracts or task orders with the Federal, State, Local Government or commercial customers that demonstrate recent and relevant past performance. Recent is defined as within the last three years. Relevant is defined as work similar in complexity and magnitude of the work described in this PWS. Please provide three references of similar efforts performed by your organization for the last three years.

Include a description of the project, project title, contract number, contract amount, client identification including agency or company name, contracting and technical reviewing official, address, telephone number, and email address. Past performance preferred showing experience in conducting Administrative Fact- Finding Investigative Services into allegations of employee misconduct. EEO investigation experience does not necessarily translate to experience conducting management-directed misconduct fact-finding experience.

The Government shall also consider information obtained through other sources. Past performance information will be utilized to determine the quality of the contractor’s past performance as it relates to the probability of success of the required effort.

1.10 Volume IV Assumptions to the RFQ

Quoters must submit, under separate cover, all (if any) assumptions with ANY of the terms and conditions of this RFQ. If not noted in this section of your submission, it will be assumed that the Quoter proposed no assumptions for award, and agrees to comply with all of the terms and conditions as set forth herein. It is not the responsibility of the Government to seek out and identify assumptions buried within the Quoters submissions.

SECTION 2 - General Blanket Purchase Order Terms, Conditions, and Provisions

2.1 General

This single award Blanket Purchase Agreement (BPA) is issued by the Department of the Interior (DOI), Interior Business Center (IBC), Acquisition Services Directorate (AQD) to issue BPA orders for non-criminal misconduct investigations for all bureaus and offices within the United States Government. All orders must be placed directly through the Federal Consulting Group (FCG).

2.1.1 Extent of Obligation

The estimated BPA ordering limitation is estimated at (to be completed at award).

This BPA does not obligate any funds. The Government shall only obligate funds through the issuance of authorized BPA Orders placed under this BPA. There is no guaranteed minimum order associated with this

BPA. The Quoter shall incur costs under the BPA only in the performance of BPA Orders issued in accordance with the ordering procedures and Period of Performance contained herein. No other costs are authorized without express written consent of the ordering activity Contracting Officer.

2.2 Agreement Term

The Blanket Purchase Agreement will include a twelve month base period with four (4), twelve month option periods. The Option to Extend Services for an additional six (6) months is also included herein.

2.3 Ordering Procedures

The Government will provide the Statement of Work for each investigation to the contractor. The contractor will respond with pricing within 48 hours unless otherwise stated or allowed.

A price reduction will be requested on all BPA Orders. Authorized users for this BPA are only Contracting Officers within the Acquisition Services Directorate are the only authorized users of the BPA.

2.4 Firm Fixed Price

The Contractor’s Firm Fixed Prices shall be listed in the Agreement. The Contractor shall not exceed the Firm Fixed Price listed in the Agreement.

2.5 Travel

Travel will be reimbursed in accordance with the FAR 31.205-46 and the Federal Travel Regulations (FTR) set forth by the General Services Administration (GSA). Travel expenses will be specifically authorized in writing in the BPA order and will be listed as NTE amounts in the BPA order. Estimated Travel expenses will be reviewed at the time the BPA order is awarded for allocability and reasonableness before they are authorized.

Actual incurred Travel expenses will be reviewed again at invoice time, and approved expenses will be reimbursed by the Government.

2.6 Government Holidays

The following holidays and situations are normally observed by Government personnel: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day, and any other day designated by Federal Statute, Executive Order, and Presidential Proclamation such as Presidential funerals, any other unexpected Government closures, or any kind of administrative leave such as acts of God (i.e. hurricanes, snow storms, tornadoes, etc.).

2.7 North American Industry Classification Systems (NAICS) / Product Service Code (PSC)

Product Service Code (PSC) PSC R499 Other Professional Services shall be utilized for this acquisition. The NAICS code for this acquisition shall be 561611 – Investigative Services. The size standard for this NAICS code is $20,500,000.

2.8 Administration

The contact information for the Contracting Officer and Contract Specialist is as follows:

Contract Officer Mary Carver 703-964-3683 U.S Department of the Interior Interior Business Center Acquisition Services Directorate Attn: Mary Carver, Contracting Officer Email: Mary_Carver@ibc.doi.gov

Contract Specialist Christopher Tulowitzky 703-964-5323 U.S Department of the Interior Interior Business Center Acquisition Services Directorate Attn: Christopher Tulowitzky, Contract Specialist Email: Christopher_Tulowitzky@ibc.doi.gov

SECTION 3 – STATEMENT OF WORK (SOW)

Third Party Investigative Services SOW

3.1 Scope

This requirement is to acquire Fact-Finding Investigative (FFI) services necessary to address allegations of non-criminal misconduct, including but not limited to, allegations of serious sexual and non-sexual harassing conduct, harassment, management abuses, hostile work environment, prohibited personnel practices, and violations of Federal ethics regulations. These are investigations conducted on behalf of agency management into allegations of employee misconduct for the purpose of determining whether misconduct occurred so that the agency can take appropriate action to hold the employee accountable. These investigations do NOT include investigations conducted on behalf of an equal employment opportunity (EEO) office into potential harm caused to a victim of discrimination.

3.2 Background

Allegations of harassment or other misconduct may warrant an immediate response from management to gather all relevant information, including witness and complainant statements and the review of relevant documents.

The fact-finding role is needed to assist management in determining whether the allegations raised are supported by data, witness accounts, and other evidence. Such findings may be used by management in determining if and what kind of corrective action may be necessary. The legally sufficient fact finding report may be used in Federal court.

3.3 Objective

The program objective is to acquire commercial Fact-Finding Investigative services necessary to address allegations of non-criminal misconduct. These investigations must be conducted in accordance with the requirements contained in the Federal Consulting Group Investigator Guide to Conducting Administrative Investigations. Department of the Interior (DOI) will be utilizing a Blanket Purchase Agreement (BPA) to support Federal government managers and human resources specialists in completing Fact-Finding Investigative services (FFIS).

Conduct fact-finding investigations of allegations of employee misconduct as necessary to include interviews, under penalty of perjury, with management officials, employees, and other witnesses or subject matter experts, as well as to gather all other types of relevant evidence.

Recent investigations included the following topics:

Harassment Sexual Misconduct Hostile/Uncomfortable Work Environment Inappropriate Management Practices Objectionable Display Fraud Prohibited Personnel Practices Misuse of Government Property Unprofessional Behavior Violations of Federal ethics regulations

3.4 General Requirements of Contractor Personnel

3.4.1 Contractor Personnel Experience

All personnel (including partners, subcontractors, etc.) performing this requirement shall have relevant experience in the areas of conducting FFIS into allegations of employee misconduct, including but not limited to:

1. Ability to conduct a Non-EEO administrative misconduct investigation in accordance with the requirements set forth by the Federal Consulting Group Investigator Guide to Conducting Administrative Investigations (Attachment 2);

2. Assessing intake information to develop investigative plans;

3. Developing investigative plans;

4. Conducting thorough and accurate individual interviews in person as well as telephonically;

5. Gathering pertinent facts that enable management to assess credibility of witness statements;

6. Gathering and reviewing emails, policies, documentation and other evidence relevant to the inquiry;

7. Understanding the Federal laws, rules, and regulations that may govern the allegations;

8. Understanding the legal foundation of potential disciplinary or other corrective actions in the Federal workplace so as to conduct fact-finding that is relevant and complete in addressing elements of potential charges;

9. Tailoring the course of the FFIS based on the investigative plan and changing when necessary due to the facts developed through witness interviews or documentary review;

10. Writing a clear fact-finding report;

11. Possessing strong verbal communication skills for ongoing contact with the agency as well as for briefing management at the conclusion of the fact-finding;

12. Providing organized, complete case files containing all relevant evidence, including witness statements, administrative documents, and physical evidence.

3.4.2 Contractor Requirements

If at any time the impartiality, credibility, practices or effectiveness of any of the contractor’s personnel (to include partners, subcontractors, etc.) becomes unacceptable to DOI in a service provided under this contract, upon notification from the DOI Contracting Officer (CO), the Contractor shall cease all work, and if deemed appropriate by the COR or CO, reassign the service to other personnel.

The contractor shall abide by the standards of ethical conduct relevant to conducting Fact-Finding Investigation services.

DOI reserves the right to reject any personnel offered by the Contractor for a particular project.

The Contractor must maintain a methodology for contract administration/program administration, evaluation, oversight, and quality assurance for services performed under each request for service to ensure DOI receives the highest quality of service at all times, consistent with this SOW and any ongoing guidance developed by

DOI.

The Contractor must provide organized, complete case files containing all relevant evidence, including witness statements, administrative documents, and physical evidence (paper or electronic must be 508 compliant).

The Contractor must maintain consistent contact with DOI. In administering the contract, the Contractor’s primary responsibilities shall include: contact with relevant DOI staff, including the COR, the POC, the authorizing management official, the AQD contracting office, and individual bureau offices as necessary, including providing weekly status updates until the final FFR is accepted.

The contractor may be required to perform multiple fact-finding inquiries. In order to avoid a conflict of interest or appearance of lack of impartiality or neutrality, the contractor selected should not be a former employee of the bureau or office seeking the investigative services. The contractor shall not have familial relationships to any persons involved in the investigation. See FAR Part 9.5 Organizational and Consultant Conflicts of Interest.

3.5 Requirements of Project Manager

Duties: Responsible for the planning and execution of all activities related to each investigation. Responsible for developing and executing a detailed investigative plan, for each assigned project. Ensures that all personnel assigned to a project meet government qualification standards and have received necessary training. Reviews subcontractor deliverables and invoices prior to submission for payment. Reviews all deliverables prior to their submission for acceptance.

Experience: At least six years of related work experience.

Education: A BA/BS in a related discipline is required. An MBA or similar graduate degree is preferred. PMP certification is highly desirable.

3.6 Constraints

All personnel performing this requirement must comply with all applicable Federal laws and agency policies.

General business hours for government are between 8:00 AM – 5:00 PM Monday – Friday, but they vary by Bureau/Office. Witness and subject matter expert interviews should be conducted during the relevant organization’s business hours. Holidays, nights, and weekends should not be requested as interview times.

All personnel performing this requirement must only use official company email, phone, letterhead, etc., not those associated with personal accounts.

Contractor employees shall represent themselves as part of the company conducting administrative investigations and shall not give the impression that they are conducting an EEO investigation.

3.7 Performance Standard

These performance standards are at the BPA level:

Performance Objective

Performance Standard

Acceptable Quality Level

(AQL)

Method of Surveillance

Procedures to be taken when performance standards are not met

Complete Quality Investigation

* Complete the investigation in accordance with the FCG Investigator Guide to Conducting Administrative Investigations within 30 days of the Government sending the BPA order or within the dates specified in the milestone chart accepted by the Government.

Complete the report within 15 days of

95% of the agreed upon milestones met with minimum deviations

COR

Customer Feedback

Random Inspection

Negative Feedback:

Unfavorable Performance Evaluations.

*By providing negative feedback and/or unfavorable performance evaluations, the government does not waive its right to terminate an order or the BPA for cause in accordance with FAR 52.212- 4(m) and applicable case law and regulations.

Performance Standard

Acceptable Quality Level

(AQL)

Method of Surveillance

Procedures to be taken when performance standards are not met completing the investigation or within the dates specified in the milestone chart accepted by the Government.

Respond to request for BPA Order

Respond to RFQ within 2 business days.

95% of the agreed upon milestones met with minimum deviations

COR

Customer Feedback

Random Inspection

Negative Feedback:

Unfavorable Performance Evaluations.

*By providing negative feedback and/or unfavorable performance evaluations, the government does not waive its right to terminate an order or the BPA for cause in accordance with FAR 52.212- 4(m) and applicable case law and regulations.

Reporting Reports shall be provided monthly with status of open, closed, and additional information required on all cases.

On all open cases, individual investigators shall provide weekly status update reports to the primary DOI contact on the case.

95% of the agreed upon milestones met with minimum deviations

COR

Customer Feedback

Random Inspection

Negative Feedback:

Unfavorable Performance Evaluations.

*By providing negative feedback and/or unfavorable performance evaluations, the government does not waive its right to terminate an order or the BPA for cause in accordance with FAR 52.212- 4(m) and applicable case law and regulations.

Quality Fact- Finding Reports

Every final fact-finding report needs to be deemed legally

90% of the reports should pass after initial review

Quality Assurance Inspection

Negative Feedback:

Unfavorable Performance Evaluations.

*By providing negative

Performance Standard

Acceptable Quality Level

(AQL)

Method of Surveillance

Procedures to be taken when performance standards are not met sufficient as stated on page 23 section 8 of the FCG Investigator Guide.

feedback and/or unfavorable performance evaluations, the government does not waive its right to terminate an order or the BPA for cause in accordance with FAR 52.212- 4(m) and applicable case law and regulations.

Case File Every final case file will go through a government assigned quality assurance review

90% of the case file should be complete and pass initial review

Quality Assurance Inspection

Negative Feedback:

Unfavorable Performance Evaluations.

*By providing negative feedback and/or unfavorable performance evaluations, the government does not waive its right to terminate an order or the BPA for cause in accordance with FAR 52.212- 4(m) and applicable case law and regulations.

*If a situation arises that is out of the contractor’s control, such as an illness to one of the witnesses or other scheduling conflicts on the Government side, the Government can request extensions through the Contracting Officer’s Representative (COR), which are approved by the Contracting Officer (CO).

3.8 Place of Performance

• Federal Government CONUS (Contiguous US) and OCONUS (Outside Contiguous US) (Defined at the BPA Order level)

• In person (Defined at the BPA Order level)

• Remote, Phone, Video Conference, Teleprompter (Defined at the BPA Order level)

3.9 Period of Performance

One (1) Base Period of Twelve (12) months and Four (4) – Twelve (12) month Option Periods and potentially an additional six (6) month extension

3.10 Security

Security requirement’s will be documented at the BPA order level. The majority of the investigations will take place with the Contractor following standard Agency visitor procedures.

3.11 Key Personnel Designation

The Project Manager is required to key personnel.

A resume is required for each additional proposed key personnel. The contractor shall also provide a letter of commitment signed by the individual and the contractor for each of the key personnel proposed.

The Contractor shall provide the Project Manager to facilitate Government and Contractor communications and quality oversight. The Project Manager shall be the primary technical and managerial interface between the Contractor and CO and the COR. The name of this person, and an alternate or alternates, who shall act for the Contractor when the Project Manager is absent, must be designated in writing to the CO. The Project Manager or alternate will have full authority to act for the Contractor on all contract matters relating to daily operations.

The Project Manager or alternate must be available during normal duty hours, as specified herein and to meet with Government personnel within 24 hours to discuss problems.

The Contractor's Project Manager shall meet with the CO and COR as necessary to maintain satisfactory performance and to resolve other issues pertaining to Government/Contractor procedures. At these meetings, a mutual effort will be made to resolve any and all problems identified. Written minutes of these meetings shall be prepared by the Contractor, signed by the Contractor's designated representative, and furnished to the Government within two workdays of the subject meeting.

The Project Manager and alternate or alternates must be able to read, write, speak, and understand English.

3.12 Key Personnel Resumes

Resumes shall include the following:

• Name of person;

• Proposed position, function, or role;

• Proposed labor category;

• Education (including, in reverse chronological order, colleges and/or technical schools attended (with dates), degree(s)/certification(s) received, major field(s) of study, and approximate number of total class hours);

• Experience (including, in reverse chronological order, area(s) of work in which a person is qualified, company and title of position, approximate starting and ending dates (month/year), concise descriptions of experience for each position held);

• Specific experience related to the requirements of the position, specific experience on projects of similar size/scope/complexity/functionality, and specific experience related to requirements of this Statement of Work.

3.13 Key Personnel Substitution

All contractor requests for approval of substitution or replacement of key personnel shall be submitted in writing to the COR and the CO at least 25 calendar days in advance of the effective date, whenever possible, and shall provide a detailed explanation of the circumstances necessitating the proposed substitution, a complete resume for the proposed substitute, and any other information requested by the Contracting Officer necessary to approve or disapprove the proposed substitution. The COR and the Contracting Officer will evaluate such requests and promptly notify the contractor of concurrence or nonconcurrence in writing.

3.14 Restrictions against Disclosure

(a) The Contractor agrees, in the performance of the contract(s), to keep the information furnished by the Government and designated by the CO or COR in the strictest confidence. The Contractor also agrees not to publish or otherwise divulge such information in whole or in part, in any manner or form, nor to authorize or permit others to do so, taking such reasonable measures as are necessary to restrict access to such information while in the Contractor's possession, to those employees needing such information to perform the work provided herein, i.e., on a "need to know" basis. The Contractor agrees to immediately notify the CO in writing in the event that the Contractor determines or has reason to suspect a breach of this requirement.

(b) The Contractor agrees that it will not disclose any information described in Subsection (a) to any persons or individual unless prior written approval is obtained from the CO. The Contractor agrees to insert the substance of this clause in any consultant agreement or subcontract hereunder. All contractor employees (including subcontractors) must submit the non-disclosure form at Attachment 5 prior to performing work under this requirement. These forms must be submitted to the COR.

3.15 Limited Use of Data

Performance of this effort may require the Contractor to access and use data and information proprietary to a Government agency or Government Contractor, which is of such a nature that its dissemination or use, other than in performance of this effort, would be adverse to the interests of the Government and others.

Contractor and Contractor personnel shall not divulge or release data or information developed or obtained in performance of this effort, until made public by the Government, except to authorized Government personnel or upon written approval of the CO. The Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend, other than as required in the performance of this effort. Nothing herein shall preclude the use of any data independently acquired by the Contractor without such limitations or prohibit an agreement at no cost to the Government between the Contractor and the data owner, which provides for greater rights to the Contractor.

3.16 Duplication of Effort

The Contractor hereby certifies that costs for work to be performed under this agreement and any subcontracts hereunder are not duplicative of any costs charged against any other Government contract, subcontract, or other Government source. The Contractor agrees to advise the CO, in writing, of any other Government contract or subcontract it has performed or is performing which involves work directly related to the purpose of this agreement. The Contractor also certifies and agrees that any and all work performed under this agreement shall be directly and exclusively for the use and benefit of the Government, and not incidental to any other work, pursuit, research, or purpose of the Contractor, whose responsibility it will be to account for it accordingly.

3.17 Non-Payment for Unauthorized Work

No payments will be made for any unauthorized supplies and/or services, or for any unauthorized changes to the work specified herein. This includes any services performed by the Contractor of their own volition or at the request of an individual other than a duly appointed CO. Only a duly appointed CO is authorized to change the terms and conditions of the Agreement or any subsequent BPA order.

3.18 Harmless from Liability

The Contractor shall hold and save the Government, its officers, agents, and employees harmless from liability of any nature or kind, including costs and expenses to which they may be subject, for or on account of any or all suits or damages of any character whatsoever resulting from injuries or damages sustained by any person or persons or property by virtue of performance of this contract, arising or resulting in whole or in part from the fault, negligence, wrongful act or wrongful omission of the Contractor, or any subcontractor, their employees, and agents.

3.19 Supervision of Contractor Personnel

Personnel assigned to render services under this contract shall be at all times under the direction and control of the Contractor. Notwithstanding any other provisions of this contract, the Contractor shall at all times be responsible for the supervision of its employees in the performance of the services required under this contract.

3.20 Standards of Conduct

The contractor will be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity. The contractor is also responsible for ensuring that its employees and those of its subcontractor(s) do not disturb papers on desks, open desk drawers or cabinets, use government telephones, except as authorized, or otherwise jeopardize the security and the privacy of government employees, its clientele, and the contents and property of the federal building(s) in which the work is performed. Each employee or supervisor of the contractor is expected to adhere to standards of behavior that reflect credit on themselves, their employer, and the federal government.

The contractor will be responsible for taking such disciplinary action, including suspension without pay or removal from the worksite, with respect to its employees, as may be necessary to enforce those standards.

Where applicable, the requirements of this clause must be expressly incorporated into subcontract(s) and must be applicable to all subcontractor employees who may perform recurring services or work at the federal building and grounds of this contract and subsequent task orders.

The Government retains the right to permanently remove any employee of the contractor from performing duties assigned under this contract and subsequent task orders at the federal building should the employee's performance so warrant. The Government will request the contractor to immediately remove any employee of the contractor from the federal building/work-site should it be determined by the CO that the individual employee of the contractor is "unsuitable" for security reasons or for otherwise being found to be unfit for performing the assigned duty at a federal building. The following areas (not all-inclusive) are considered justification for requesting the contractor to immediately remove an employee from a federal building/work site:

• Neglect of assigned duty and refusing to render assistance or cooperate in upholding the integrity of the security programs at the worksite;

• Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records, or concealment of material facts by willful omissions from official documents or records;

• Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words or actions, or fighting; participation in disruptive activities which interfere with the normal and efficient operations of the Government;

• Theft, vandalism, immoral conduct, or any other criminal actions;

• Selling, consuming, or being under the influence of intoxicants, drugs, or controlled substances which produce similar effects;

• Improper use of official authority or credentials, as a supervisor or employee of the contractor;

• Violation of agency and contractor security procedures and regulations; and

• Violation of the rules and regulations governing federal public buildings and grounds, set forth in 41

CFR Subpart 101-20.3 Conduct on Federal Property.

Following a recommendation from an agency program official or security officer, the CO will make all determinations regarding the removal of any employee of the contractor from and denial/termination of clearance and access to the federal building worksite for non-performance, misconduct, or failure to abide by all laws and regulations. The CO will verbally inform the contractor about the employee, followed by a written confirmation or determination. Specific reasons for the removal of an employee will be provided to the contractor in writing. In the event of a dispute, the CO will make a final determination.

Upon a determination of the Government that an employee of the contractor be removed from or denied access to a federal building worksite, the employee's clearance and access to the federal building must be immediately revoked or otherwise terminated.

Furthermore, if applicable, the building pass and/or other access device(s) previously given to the employee must be immediately surrendered, returned, or delivered to the security officer of the federal building.

SECTION 4 - EVALUATION

4.1 Basis for Award

The Government will make award to the responsible offeror whose offer conforms to the solicitation and is most advantageous to the Government. For this solicitation, technical quality is significantly more important than price. This acquisition will utilize the Tradeoff approach for the award decision per FAR part 13. Quotes will be evaluated based on the following technical evaluation factors, in accordance with the order of importance assigned to each. As quotes become more equal in their technical merit, their price will become more important. These evaluation factors are in lieu of FAR 52.212-2 Evaluation- Commercial Items (Oct 2014). Quotes that simply restate the Statement of Work or are non-conforming to these RFQ instructions may result in a negative evaluation.

4.2 Price Evaluation

The Contractor is expected to quote a fair and reasonable price. An evaluation of each Contractor’s price quote will be made to determine if it is reasonable for the work to be performed, reflects a clear understanding of the requirements, and is consistent with the proposed technical solution. Contractors are placed on notice that any quotes which are impractical in terms of technical approach may be deemed reflective of an inherent lack of technical competency or indicative of failure to comprehend the complexity of the requirements and may be grounds for the rejection of the submission.

Each price quote will be assessed to identify potential risk. Price risk refers to any aspect of a Contractor’s quote which could have significant negative price consequences for the Government. Where risk is assessed it may be described in qualitative terms or used as a best-value discriminator.

The government reserves the right to conduct a price realism analysis to determine whether the quoted labor rates are realistic for the work to be performed and allow for recruitment and maintenance of a skilled workforce. If the government decides to conduct a price realism analysis, additional information from the quoter may be necessary.”

The government will also be utilizing the results from the sample statements of work as part of the price evaluation. The sample BPA Order quote will be evaluated to determine if it's fair and reasonable. The quoted price will be evaluated separately. The Sample Scenarios will be evaluated and determination made on the alignment of prices quoated in the Pricing Spreadsheet (Attachment 1).

4.3 Technical Evaluation

The Government will make award to the responsible offeror whose offer conforms to the solicitation and is most advantageous to the Government. For this solicitation, technical quality is significantly more important than price. This acquisition will utilize the Tradeoff approach for the award decision. Quotes will be evaluated based on the following technical evaluation factors, in accordance with the relative order of importance assigned to each. As quotes become more equal in their technical merit, their price will become more important.

The order of importance of technical factors is in descending order as follows. All subfactors under each primary factor are considered equal.

A. Overall quality: A technical quote that clearly demonstrates an understanding and experience of the Statement of Work (SOW), and federal laws and regulations in performing workplace misconduct investigations. This includes:

• Technical volume that clearly shows step by step of how each of the 3 samples in section 1.7 would be completed, including the proposed methods, techniques and questions for completing the task. Each sample must include one set of sample interview questions that would be used in the investigative interview with one witness or subject in the sample case.

• Comprehensive plan explaining the execution of quality control during the implementation of the BPA and all BPA orders.

B. Staffing Plan:

• Submit six resumes of investigators that will be used to support the requirement. Each resume meets the minimum qualifications specified in the PWS. They must possess the necessary skill sets, training, knowledge, and experience to successfully carry out workplace misconduct investigations as described in the statement of work. **If your experience is mainly in EEO investigations, please describe how your staff will make the adjustment to conduct federal non-EEO misconduct investigations.

• A list of proposed current staff listed by location, a plan to fill states not currently covered, and a capability of handling every state inside of the United States. A clear demonstration of the ability to travel outside of the United States.

• Explain how additional investigators will be obtained in case of a surge of investigations.

• Include resumes of proposed Key Personnel showing that they possess the necessary skill sets to successfully perform the tasks and other activities identified for their respective positions.

C. Management plan:

• Including the management structure of their team, how they will manage any subcontractors or team members, along with how they will respond and complete each assigned investigation and report.

4.4 Past Performance Evaluation

Responses from references will be evaluated, along with any other information obtained by the contracting office, to evaluate the Offeror’s past performance. The Government may also consider information obtained through other sources, including Past Performance Information Retrieval System (PPIRS). Past performance information, as described in Section 1.9, will be utilized to determine the quality of the Offeror’s past performance as it relates to the probability of success of the required effort. An Offeror with no record of past performance will be assigned a neutral rating of “N/A.”

SECTION 5 PROVISIONS & CLAUSES

SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The quoter is cautioned that the listed provisions may include blocks that must be completed by the quoter and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the quoter may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

https://www.acquisition.gov or farsite.hill.af.mil.

FAR Provision Title Date

52.203-18 Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements or Statements – Representation

JAN 2017

52.204-7 System for Award Management OCT 2018

52.204-16 Commercial and Government Entity Code Reporting JUL 2016

52.204-17 Ownership or Control of Offeror JUL 2016

52.209-2 Prohibition on Contracting with Inverted Domestic Corporations--Representation. NOV 2015

52.209-11 Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under any…