1337827-event.pdf

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Attached to
RFP-0008-2026: Information Technology Help Desk Support
Solicitation number
BD-26-1010-PROCU-CRIM-120581
Issued by
Bristol County, Boston City, Massachusetts

About this file

This is a Request for Proposal (RFP) issued by Bridgewater State University for Information Technology Help Desk Support. The university is seeking a qualified vendor to provide 24x7x365 Tier 1 technology phone support for its Information Technology Service Center (Help Desk). The RFP was released on September 2, 2025, with proposals due on October 6, 2025, at 2:00 PM EDT. The solicitation number is RFP-0008-2026, and the procurement will be conducted using the Jaggaer bidding platform.

The RFP indicates payment terms of 0% 0, Net 30, and the currency will be US Dollars. The primary contact for this procurement is Nadine Rodriguez, who can be reached at NRODRIGUEZ@bridgew.edu or by phone at +1 508-532-2443. No specific commodity codes have been added to the solicitation. Vendors interested in responding to this RFP should review the detailed bid documents available at the provided web link: https://bids01.jaggaer.com/apps/Router/PublicEvent?CustomerOrg=BridgewaterState.

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Information Technology Help Desk Support The university is seeking a qualified vendor to provide 24x7x365 Tier 1 technology phone support for the University’s Information Technology Service Center (Help Desk).

02 September 2025

Open 9/2/2025 5:00 PM EDT Type Request for Proposal Close 10/6/2025 2:00 PM EDT Number RFP-0008-2026

Currency US Dollar

Sealed Until 10/6/2025 2:00 PM EDT Payment Terms 0% 0, Net 30

02 September 2025

Contacts Nadine Rodriguez NRODRIGUEZ@bridgew.edu

Phone +1 508-532-2443

02 September 2025

Commodity Codes None Added

02 September 202502 September 202502 September 2025

Bid documents are located at: https://bids01.jaggaer.com/apps/Router/PublicEvent?CustomerOrg=BridgewaterState mailto:NRODRIGUEZ@bridgew.edu

Introduction

Bridgewater State University ("University") invites qualified and responsible vendors with expertise in an Information Technology Help Desk Solution to submit a proposal in response to this Request for Proposal.

Qualified vendors will be required to provide 24x7x365 Tier 1 technology phone support for the University’s Information Technology Service Center (Help Desk).

Description

File details come from the government source that posted it. Updated .