130-WTCC2304847411-26LF- General Liability Insurance Brokerage Services.pdf

STATE OF NORTH CAROLINA

WAKE TECHNICAL COMMUNITY COLLEGE

Request for Proposal #: 130-WTCC2304847411-26LF

General Liability Insurance Brokerage Services

Date of Issue: August 19, 2026

Proposal Opening Date: August 31, 2026

At 2:00 PM ET

Direct all inquiries concerning this RFP to:

Landis Fisher

Procurement and Contracts Manager

Email: lnfisher1@waketech.edu

Phone: 919-866-5832 mailto:lnfisher1@waketech.edu

Request for Proposal #

130-WTCC2304847411-26LF

For internal State agency processing, including tabulation of proposals, provide your company’s eVP (Electronic Vendor Portal) Number. Pursuant to G.S. 132-1.10(b) this identification number shall not be released to the public. This page will be removed and shredded, or otherwise kept confidential, before the procurement file is made available for public inspection.

Vendor Name

Vendor eVP#

Note: For a contract to be awarded to you, your company (you) must be a North Carolina registered Vendor in good standing. You must enter the Vendor number assigned through eVP (Electronic Vendor

Portal). If you do not have a Vendor number, register at https://evp.nc.gov/SignIn

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This page shall be filled out and returned with your proposal.

Failure to do so may subject your proposal to rejection.

https://evp.nc.gov/SignIn

Proposal Number: 130-WTCC2304847411-26LF Vendor:

Division of Wake Technical Community College

Refer ALL Inquiries regarding this RFP to the Procurement Lead through the Message Board in the Sourcing Tool. See section 2.5 for details:

Request for Proposal #: 130-WTCC2304847411-26LF Proposals will be publicly opened: August 31, 2026 at 2:00PM ET

Using Agency: Wake Tech Community College Commodity No. and Description: 841315 – Insurance services for structures and property, and Requisition No.: N/A

EXECUTION

In compliance with this Request for Proposals (RFP), and subject to all the conditions herein, the undersigned Vendor offers and agrees to furnish and deliver any or all items upon which prices are bid, at the prices set opposite each item within the time specified herein.

By executing this proposal, the undersigned Vendor understands that false certification is a Class I felony and certifies that:

this proposal is submitted competitively and without collusion (G.S. 143-54), none of its officers, directors, or owners of an unincorporated business entity has been convicted of any violations of Chapter 78A of the General Statutes, the Securities Act of 1933, or the Securities Exchange Act of 1934 (G.S. 143-59.2), and it is not an ineligible Vendor as set forth in G.S. 143-59.1.

Furthermore, by executing this proposal, the undersigned certifies to the best of Vendor’s knowledge and belief, that:

it and its principals are not presently debarred, suspended, proposed for debarment, declared ineligible or voluntarily excluded from covered transactions by any Federal or State department or agency.

As required by G.S. 143-48.5, the undersigned Vendor certifies that it, and each of its sub-Contractors for any Contract awarded as a result of this RFP, complies with the requirements of Article 2 of Chapter 64 of the NC General Statutes, including the requirement for each employer with more than 25 employees in North Carolina to verify the work authorization of its employees through the federal E-Verify system.

As required by Executive Order 24 (2017), the undersigned Vendor certifies will comply with all Federal and State requirements concerning fair employment and that it does not and will not discriminate, harass, or retaliate against any employee in connection with performance of any Contract arising from this solicitation.

G.S. 133-32 and Executive Order 24 (2009) prohibit the offer to, or acceptance by, any State Employee associated with the preparing plans, specifications, estimates for public contracts; or awarding or administering public contracts; or inspecting or supervising delivery of the public contract of any gift from anyone with a contract with the State, or from any person seeking to do business with the State. By execution of this response to the RFP, the undersigned certifies, for Vendor’s entire organization and its employees or agents, that Vendor is not aware that any such gift has been offered, accepted, or promised by any employees of your organization.

By executing this bid, Vendor certifies that it has read and agreed to the INSTRUCTION TO VENDORS and the NORTH CAROLINA GENERAL TERMS AND CONDITIONS incorporated herein. These documents can be accessed from the Ariba Sourcing Tool.

Failure to execute/sign proposal prior to submittal may render proposal invalid and it MAY BE REJECTED. Late proposals shall not be accepted.

COMPLETE/FORMAL NAME OF VENDOR:

STREET ADDRESS: P.O. BOX: ZIP:

CITY & STATE & ZIP: TELEPHONE NUMBER: TOLL FREE TEL. NO:

PRINCIPAL PLACE OF BUSINESS ADDRESS IF DIFFERENT FROM ABOVE (SEE INSTRUCTIONS TO VENDORS ITEM #21):

PRINT NAME & TITLE OF PERSON SIGNING ON BEHALF OF VENDOR:

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Vendor: Proposal Number: 130-WTCC2304847411-26LF

2 Ver: 11/2025

VENDOR’S AUTHORIZED SIGNATURE*: DATE: EMAIL:

VALIDITY PERIOD

Offer shall be valid for at least one hundred- twenty (120) days from date of bid opening, unless otherwise stated here: days, or if extended by mutual agreement of the parties in writing. Any withdrawal of this offer shall be made in writing, effective upon receipt by the agency issuing this RFP.

ACCEPTANCE OF PROPOSAL

If your proposal is accepted, all provisions of this RFP, along with the written results of any negotiations, shall constitute the written agreement between the parties (“Contract”). The NORTH CAROLINA GENERAL TERMS AND CONDITIONS are incorporated herein and shall apply. Depending upon the Goods or Services being offered, other terms and conditions may apply, as mutually agreed.

FOR STATE USE ONLY: Offer accepted and Contract awarded this day of , 20 , as indicated on

The attached certification, by .

(Authorized Representative of Wake Tech Community College)

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Contents

Table of Contents

1.0 PURPOSE AND BACKGROUND

1.1 CONTRACT TERM

2.0 GENERAL INFORMATION

2.1 REQUEST FOR PROPOSAL DOCUMENT

2.2 E-PROCUREMENT FEE

2.3 NOTICE TO VENDORS REGARDING RFP TERMS AND CONDITIONS

2.4 RFP SCHEDULE

2.5 PROPOSAL QUESTIONS

2.6 PROPOSAL SUBMITTAL

2.7 PROPOSAL CONTENTS

2.8 ALTERNATE PROPOSALS

2.10 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

3.0 METHOD OF AWARD AND PROPOSAL EVALUATION PROCESS

3.1 METHOD OF AWARD

3.2 CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION

3.3 PROPOSAL EVALUATION PROCESS

3.4 EVALUATION CRITERIA

3.5 SUBCONTRACTORS

3.6 PERFORMANCE OUTSIDE THE UNITED STATES

3.7 INTERPRETATION OF TERMS AND PHRASES

4.1 PRICING

4.2 FINANCIAL STABILITY

4.3 VENDOR EXPERIENCE

4.4 REFERENCES

4.5 PERSONNEL

4.6 VENDOR’S REPRESENTATIONS

4.7 AGENCY INSURANCE REQUIREMENTS MODIFICATION

4.8 LOBBYING ACTIVITY CERTIFICATION FOR FEDERAL GRANTS

5.0 SPECIFICATIONS AND SCOPE OF WORK

5.1 SPECIFICATIONS

5.2 TASKS/DELIVERABLES

5.3 PROJECT ORGANIZATION

5.4 TECHNICAL APPROACH

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6.0 CONTRACT ADMINISTRATION

6.1 CONTRACT MANAGER AND CUSTOMER SERVICE

6.2 INVOICES

6.3 POST AWARD BUSINESS REVIEW MEETINGS

6.4 CONTINUOUS IMPROVEMENT

6.5 PERIODIC STATUS REPORTS

6.6 TRANSITION ASSISTANCE

6.7 DISPUTE RESOLUTION

6.8 CONTRACT CHANGES

6.9 ATTACHMENTS

ATTACHMENT A: PRICING FORM

EXHIBIT 1:

EXHIBIT 2:

EXHIBIT 3:

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1.0 PURPOSE AND BACKGROUND

Wake Tech Community College (WTCC) is seeking proposals from qualified insurance firms to provide comprehensive brokerage services, claims assistance, and market placement for competitive premiums on coverages for property, general liability, sexual misconduct, public officials and employment practices liability, employee benefits liability, crime, garage, inland marine, automobile, law enforcement liability, workers’ compensation, flood, umbrella, excess liability, cyber, and pollutants. The services shall support in managing its Insurance Programs. The College requires a firm with experienced personnel capable of providing a wide range of brokerage services on a timely basis.

Wake Tech is North Carolina’s largest community college, serving more than 70,000 adults annually, with six (6) campuses, three

(3) training centers, multiple community sites, and a comprehensive array of online learning options. The College is fully accredited by the Southern Association of Colleges and Schools and offers more than 200 associate degrees, diplomas, and certificates that prepare students for university transfer or immediate employment. Wake Tech also offers short-term, non-degree programs as well as public safety training, small business support, customized corporate training, and basic skills courses such as English as a Second Language and high school equivalency preparation. The College serves high school students at three Cooperative Innovative High Schools in partnership with Wake County Public Schools. For more information, visit waketech.edu.

(https://www.waketech.edu)

The intent of this solicitation is to award an Agency Specific Contract.

1.1 CONTRACT TERM

The Contract shall have an initial term of three (3) years, beginning on the date of final Contract execution (the “Effective Date”).

The Vendor shall begin work under the Contract within thirty (30) business days of the Effective Date.

2.0 GENERAL INFORMATION

2.1 REQUEST FOR PROPOSAL DOCUMENT

This RFP is comprised of the base RFP document, any attachments, and any addenda released before Contract award, which are incorporated herein by reference.

2.2 E-PROCUREMENT FEE

ATTENTION: This is an NC eProcurement solicitation facilitated by the Ariba Network. The E-Procurement fee may apply to this solicitation. See the paragraph entitled ELECTRONIC PROCUREMENT of the North Carolina General Terms and Conditions.

General information on the E-Procurement Services can be found at: http://eprocurement.nc.gov/.

What is the Ariba Network?

The Ariba Network is a web-based platform that serves as a connection point for buyers and Vendors. Vendors can log in to the Ariba Network to view purchase orders, respond to electronic requests for quotes, participate in Sourcing Events, and collaborate with buyers on contract documents.

For training on how to use the Sourcing Tool to view solicitations, submit questions, develop responses, upload documents, and submit offers to the State, Vendors should go to the following site:

http://eprocurement.nc.gov/training/vendor-training.

2.3 NOTICE TO VENDORS REGARDING RFP TERMS AND CONDITIONS

It shall be the Vendor’s responsibility to read the Instructions to Vendors, the North Carolina General Terms and Conditions, all relevant exhibits and attachments, and any other components made a part of this RFP and comply with all requirements and specifications herein. Vendors are also responsible for obtaining and complying with all Addenda and other changes that may be issued in connection with this RFP.

If Vendors have questions, issues, regarding any component of this RFP, those must be submitted as questions in accordance with the instructions in the PROPOSAL QUESTIONS Section. If the State determines that any changes will be made as a result of the questions asked, then such decisions will be communicated in the form of an RFP addendum. The State may also elect to leave https://www.waketech.edu/ http://eprocurement.nc.gov/ http://eprocurement.nc.gov/training/vendor-training

6 Ver: 11/2025 open the possibility for later negotiation of specific provisions of the Contract that have been addressed during the question-and-answer period, prior to contract award.

Other than through the process of negotiation under 01 NCAC 05B.0503, the State rejects and will not be required to evaluate or consider any additional or modified terms and conditions submitted with Vendor’s proposal or otherwise. This applies to any language appearing in or attached to the document as part of the Vendor’s proposal that purports to vary any terms and conditions or Vendors’ instructions herein or to render the proposal non-binding or subject to further negotiation. Vendor’s proposal shall constitute a firm offer that shall be held open for the period required herein (“Validity Period” above).

The State may exercise in its discretion to consider Vendor proposed modifications. By execution and delivery of this RFP Response, the Vendor agrees that any additional or modified terms and conditions, whether submitted purposely or inadvertently, shall have no force or effect, and will be disregarded unless expressly agreed upon through negotiations and incorporated by way of a Best and Final Offer (BAFO). Noncompliance with, or any attempt to alter or delete, this paragraph shall constitute sufficient grounds to reject Vendor’s proposal as nonresponsive.

2.4 RFP SCHEDULE

The table below shows the intended schedule for this RFP. The State will make every effort to adhere to this schedule.

Event Responsibility Date and Time Issue RFP State August 19, 2026

Submit Written Questions Vendor August 24, 2026

Provide Response to Questions State August 26, 2026

Submit Proposals

(Bid Opening)

Vendor

Wake Tech

August 31, 2026 at 2:00PM ET

Microsoft Teams meeting Join:

https://teams.microsoft.com/meet/2109453165303 92?p=cyIPTp7BgBO8XuItpu Meeting ID: 210 945 316 530 392 Passcode: Un2mj9Ty

Need help? | System reference Dial in by phone +1 984-204-1355,,107090840# United States, Raleigh Find a local number Phone conference ID: 107 090 840# For organizers: Meeting options | Reset dial-in PIN

Contract Award State TBD

2.5 PROPOSAL QUESTIONS

Upon review of the RFP documents, Vendors may have questions to clarify or interpret the RFP in order to submit the best proposal possible. To accommodate the Proposal Questions process, Vendors shall submit any such questions by the “Submit Written Questions” date and time provided in the RFP SCHEDULE Section above, unless modified by Addendum.

Questions related to the content of the solicitation, or the procurement process should be directed to the person on the title page of this document via the Sourcing Tool's message board by the date and time specified in the RFP SCHEDULE Section of this RFP.

Vendors will enter “RFP # 130-WTCC2304847411-26LF – Questions” as the subject of the message. Question submittals should include a reference to the applicable RFP section. This is the only manner in which questions will be received.

https://teams.microsoft.com/meet/210945316530392?p=cyIPTp7BgBO8XuItpu https://teams.microsoft.com/meet/210945316530392?p=cyIPTp7BgBO8XuItpu https://aka.ms/JoinTeamsMeeting?omkt=en-US https://teams.microsoft.com/l/meetup-join/19%3ameeting_YzY2ZGM3NTgtZDhjZi00MWQxLWI3MmYtNjk5MDMzMWMzMzBh%40thread.v2/0?context=%7b%22Tid%22%3a%2216cc8ad9-84fe-481d-b9b0-48e7758c41aa%22%2c%22Oid%22%3a%22f52f3a8f-2d56-4b8d-8e5d-222803293155%22%7d tel:+19842041355,,107090840 https://dialin.teams.cloud.microsoft/aed5f436-85e2-4dd6-8da6-20f4e3a72733?id=107090840 https://teams.microsoft.com/meetingOptions/?organizerId=f52f3a8f-2d56-4b8d-8e5d-222803293155&tenantId=16cc8ad9-84fe-481d-b9b0-48e7758c41aa&threadId=19_meeting_YzY2ZGM3NTgtZDhjZi00MWQxLWI3MmYtNjk5MDMzMWMzMzBh@thread.v2&messageId=0&language=en-US https://dialin.teams.cloud.microsoft/usp/pstnconferencing

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Questions or issues related to using the Sourcing Tool itself can be directed to the North Carolina eProcurement Help Desk at 888- 211-7440, Option 2. Help Desk representatives are available Monday through Friday from 7:30 AM ET to 5:00 PM ET.

Questions received prior to the submission deadline date, the State’s response, and any additional terms deemed necessary by the State will be posted in the Sourcing Tool in the form of an addendum and shall become an Addendum to this RFP. No information, instruction or advice provided orally or informally by any State personnel, whether made in response to a question or otherwise in connection with this RFP, shall be considered authoritative or binding. Vendors shall rely only on written material contained in the RFP and an addendum to this RFP.

2.6 PROPOSAL SUBMITTAL

IMPORTANT NOTE: This is an absolute requirement. Late bids, regardless of cause, will not be opened or considered, and will be automatically disqualified from further consideration. Vendor shall bear the sole risk of late submission due to unintended or unanticipated delay. It is the Vendor’s sole responsibility to ensure its proposal has been received as described in this RFP by the specified time and date of opening. Failure to submit a proposal in strict accordance with instructions provided shall constitute sufficient cause to reject a Vendor’s proposal(s). Solicitation responses are subject to Sealed Bidding requirements.

Vendor’s proposals for this procurement must be submitted through the Sourcing Tool. For training on how to use the Sourcing Tool to view solicitations, submit questions, develop responses, upload documents, and submit offers to the State, Vendors should go to the following site: https://eprocurement.nc.gov/training/vendor-training

Questions or issues related to using the Sourcing Tool itself can be directed to the North Carolina eProcurement Help Desk at 888- 211-7440, Option 2. Help Desk representatives are available Monday through Friday from 7:30 AM EST to 5:00 PM EST.

Tips for Using the Sourcing Tool

1. Vendors should review available training and confirm that they are able to access the Sourcing Event, enter responses, and upload files well in advance of the date and time responses are due to allow sufficient time to seek assistance from the North Carolina eProcurement Help Desk.

2. Vendors may submit their responses early to make sure there are no issues, and then submit a revised response any time prior to the response due date and time. The State will only review the most recent response.

3. Vendors should respond to all relevant sections of the Sourcing Event. Certain questions or items are required in order to submit a response and are denoted with an asterisk. The Sourcing Tool will not allow a response to be submitted unless all required items are completed. The Sourcing Tool will provide error messages to help identify any required information that is missing when response is submitted.

4. Simply saving your response in the Sourcing Tool is not the same as submitting your response to the State. Vendors should make sure they complete the submission process and receive a message that their response was successfully submitted.

5. Only Proposals submitted through the Content Section of the Ariba Sourcing Event will be considered. Proposals submitted through the Message Board will not be accepted or considered for award.

If confidential and proprietary information is included in the proposal, also submit one (1) signed, REDACTED copy of the proposal. Such information may include trade secrets defined by N.C. Gen. Stat. § 66-152 and other information exempted from the Public Records Act pursuant to N.C. Gen. Stat. §132- 1.2. Vendor may designate information, Products, Services or appropriate portions of its response as confidential, consistent with and to the extent permitted under the statutes and rules set forth above. By so redacting any page, or portion of a page, the Vendor warrants that it has formed a good faith opinion, having received such necessary or proper review by counsel and other knowledgeable advisors, that the portions determined to be confidential and proprietary and redacted as such, meet the requirements of the Rules and Statutes set forth above.

However, under no circumstances shall price information be designated as confidential.

If the Vendor does not provide a redacted version of the proposal with its proposal submission, the Department may release an unredacted version if a record request is received.

https://eprocurement.nc.gov/training/vendor-training

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2.7 PROPOSAL CONTENTS

Vendors shall provide responses to all questions and complete all attachments for this RFP that require the Vendor to provide information and upload them to the Sourcing Event in the Sourcing Tool. Vendor may not be able to submit its response in the Sourcing Tool unless all required items are addressed. Vendors shall provide authorized signatures where requested. Failure to provide all required items, or Vendor’s submission of incomplete items, may result in the State rejecting Vendor’s proposal, in the State’s sole discretion.

Vendor shall include the following items and attachments in the Sourcing Tool:

a) Cover Letter, which must contain the following: (i) a statement that confirms that the proposer has read the RFP in its entirety, including all links, and all Addenda released in conjunction with the RFP; (ii) a statement that the Vendor agrees to perform in accordance with the scope of work, requirements, and specifications contained herein; and (iii) Vendor’s agreement to comply with all instructions, terms and conditions, and attachments.

b) Title Page: Include the company name, address, phone number and authorized representative along with the Proposal Number.

c) Completed and signed version of all EXECUTION PAGES, along with the body of the RFP.

d) Signed receipt pages of any addenda released in conjunction with this RFP, if required to be returned.

e) Vendor’s Proposal addressing all Specifications of this RFP.

f) Completed version of ATTACHMENT A: PRICING

g) Completed and signed version of ATTACHMENT E: CUSTOMER REFERENCE FORM

h) Completed and signed version of ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR

i) Completed and signed version of ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION

j) Completed and signed version of ATTACHMENT H: VENDOR REQUEST FOR EO50 PRICE-MATCHING

k) Completed and signed version of CERTIFICATION FOR CONTRACTS, GRANTS, LOANS, AND COOPERATIVE AGREEMENTS and

OMB STANDARD FORM LLL

2.8 ALTERNATE PROPOSALS

Unless provided otherwise in this RFP, Vendor may submit alternate proposals for comparable Goods, various methods or levels of Service(s), or that propose different options. Alternate proposals must specifically identify the RFP requirements and advantage(s) addressed by the alternate proposal. Each proposal must be for a specific set of Goods and Services and must include specific pricing. Each proposal must be complete and independent of other proposals offered. If a Vendor chooses to respond with various offerings, Vendor shall follow the specific instructions for uploading Alternate Proposals in the Sourcing Tool.

2.10 DEFINITIONS, ACRONYMS, AND ABBREVIATIONS

Relevant definitions for this RFP are provided in 01 NCAC 05A .0112 and in the Instructions to Vendors found in the Sourcing Tool, which are incorporated herein by this reference.

3.0 METHOD OF AWARD AND PROPOSAL EVALUATION PROCESS

3.1 METHOD OF AWARD

North Carolina G.S. 143-52 provides a general list of criteria the State shall use to award contracts, as supplemented by the additional criteria herein. The Goods or Services being procured shall dictate the application and order of criteria; however, all award decisions shall be in the State’s best interest. All qualified proposals will be evaluated, and awards will be made to the Vendor(s) meeting the specific RFP Specifications and achieving the highest and best final evaluation, based on the criteria described below.

While the intent of this RFP is to award a Contract(s) to a single Vendor, the State reserves the right to make separate awards to different Vendors for one or more line-items, to not award one or more line-items or to cancel this RFP in its entirety without

9 Ver: 11/2025 awarding a Contract, if it is considered to be most advantageous to the State to do so.

If a Vendor selected for award is determined by the State to be a non-resident of North Carolina, all responsive proposals will be reviewed to determine if any of them were submitted by a North Carolina resident Vendor who requested an opportunity to match the price of the winning proposal, pursuant to Executive Order #50 and G.S. 143-59 (for more information, please refer to ATTACHMENT H: VENDOR REQUEST FOR EXECUTIVE ORDER #50 PRICE MATCHING. If such proposals(s) are identified, the State will then determine whether any such proposal falls within the price-match range, and, if so, make a Contract award in accordance with the process that implements G.S. 143-59 and Executive Order #50.

The State reserves the right to waive any minor informality or technicality in proposals received.

3.2 CONFIDENTIALITY AND PROHIBITED COMMUNICATIONS DURING EVALUATION

While this RFP is under evaluation, the responding Vendor, including any subcontractors and suppliers, is prohibited from engaging in conversations intended to influence the outcome of the evaluation. See Paragraph 29 of the Instructions to Vendors entitled

COMMUNICATIONS BY VENDORS.

Each Vendor submitting a proposal to this RFP, including its employees, agents, subcontractors, suppliers, subsidiaries and affiliates, is prohibited from having any communications with any person inside or outside the using agency; issuing agency; other government agency office or body (including the procurement lead named above, any department secretary, agency head, members of the General Assembly and Governor’s office); or private entity, if the communication refers to the content of Vendor’s proposal or qualifications, the content of another Vendor’s proposal, another Vendor’s qualifications or ability to perform a resulting contract, and/or the transmittal of any other communication of information that could be reasonably considered to have the effect of directly or indirectly influencing the evaluation of proposals, the award of a contract, or both.

Any Vendor not in compliance with this provision shall be disqualified from evaluation and award. A Vendor’s proposal may be disqualified if its subcontractor and/or supplier engage in any of the foregoing communications during the time that the procurement is active (i.e., the issuance date of the procurement until the date of contract award or cancellation of the procurement). Only those discussions, communications or transmittals of information authorized or initiated by the issuing agency for this RFP or inquiries directed to the procurement lead named in this RFP regarding requirements of the RFP (prior to proposal submission) or the status of the award (after submission) are excepted from this provision.

3.3 PROPOSAL EVALUATION PROCESS

Only responsive submissions will be evaluated.

The State will conduct a One-Step evaluation of Proposals:

Proposals will be received according to the method stated in the Proposal Submittal Section above.

All proposals must be received by the issuing agency not later than the date and time specified in the RFP SCHEDULE Section above, unless modified by Addendum. Vendors are cautioned that this is a request for offers, not an offer or request to contract, and the State reserves the unqualified right to reject any and all offers at any time if such rejection is deemed to be in the best interest of the State.

At the date and time provided in the RFP SCHEDULE Section above, unless modified by Addendum, the proposal from each responding Vendor will be opened publicly and all offers (except those that have been previously withdrawn, or voided bids) will be tabulated. The tabulation shall be made public at the time it is created. When negotiations after receipt of bids are authorized pursuant to G.S. 143-49 and 01 NCAC 05B.0503, only the names of offerors and the Goods and Services offered shall be tabulated at the time of opening. If negotiation is anticipated, cost and price shall become available for public inspection at the time of the award. Interested parties are cautioned that these costs and their components are subject to further evaluation for completeness and correctness and therefore may not be an exact indicator of a Vendor’s pricing position.

At their option, the evaluators may request oral presentations or discussions with any or all Vendors for clarification or to amplify the materials presented in any part of the proposal. Vendors are cautioned, however, that the evaluators are not

10 Ver: 11/2025 required to request presentations or other clarification—and often do not. Therefore, all proposals should be complete and reflect the most favorable terms available from the Vendor.

Upon completion of the evaluation process, the State will make award(s) based on the evaluation and post the award(s) to the electronic Vendor Portal (eVP), https://evp.nc.gov, under the RFP number for this solicitation. Award of a Contract to one Vendor does not mean that the other proposals lacked merit, but that, all factors considered, the selected proposal was deemed most advantageous and represented the best value to the State.

The State reserves the right to negotiate with one or more Vendors, or to reject all original offers and negotiate with one or more sources of supply that may be capable of satisfying the requirement, and in either case to require Vendor to submit a Best and Final Offer (BAFO) based on discussions and negotiations with the State.

3.4 EVALUATION CRITERIA

In addition to the general criteria in G.S. 143-52 which may or may not be relevant to this RFP, all qualified proposals will be evaluated, and award made based on considering the following criteria, to result in an award most advantageous to WTCC:

Evaluation Criteria Weight

1. Technical Approach (5.4) : Vendor’s proposal shall include, in narrative, outline, and/or graph form the Vendor's approach to accomplishing the tasks outlined in the Scope of Work section of this RFP. A description of each task and deliverable and the schedule for accomplishing each shall be included.

40%

2. Project Organization (5.3): Vendor shall describe the organizational and operational structure it proposes to utilize for the work described in this RFP and identify the responsibilities to be assigned to each person Vendor proposes to staff the work.

20%

3. Vendor Experience (4.3) : Vendor’s knowledge and experience with higher education institutions of similar size and scope and their markets. Include a list of your Higher Education accounts for similar services requested by Wake Technical Community College per Section 4.3 Vendor Experience.

20%

4. Pricing: Proposed broker compensation (flat fee) per Section 4.1 Pricing. 20%

20 x the cost of the lowest cost proposal the cost of the cost proposal being evaluated https://evp.nc.gov/

11 Ver: 11/2025

EVALUTION METHOD:

All qualified proposals will be evaluated, and award made based on considering the following criteria listed in descending order of importance, to result in an award most advantageous to the State:

1. Technical Approach (5.4)

2. Project Organization (5.3)

3. Vendor Experience (4.3)

4. Pricing ( Attachment A Pricing Form)

3.5 SUBCONTRACTORS

Vendor may include sub-brokers and/or partner(s) in their proposal. If the use of sub-brokers and/or partner(s) is proposed, Vendor’s proposal will demonstrate full capability to exercise control over sub-brokers/partner(s) to manage the services and indicate the means by which they will provide WTCC the opportunity to review and approve relevant contracts among the various partner(s) and/or sub-brokers. The selected service provider is expected to function as a “prime” broker assuming full responsibility for all services required by this RFP that may be provided by all of its partner(s) and/or sub-brokers. The prime broker must secure/service at least 70% of the awarded contract.

If applicable, Vendor’s proposal shall describe in detail Vendor’s plan for subcontracting to include the functions Vendor intends to subcontract and name and qualifications of the intended companies to be used for subcontracting.

3.6 PERFORMANCE OUTSIDE THE UNITED STATES

Vendor shall complete ATTACHMENT F: LOCATION OF WORKERS UTILIZED BY VENDOR. In addition to any other evaluation criteria identified in this RFP, the State may also consider, for purposes of evaluating proposed or actual contract performance outside of the United States, how that performance may affect the following factors to ensure that any award will be in the best interest of the State:

a) Total cost to the State

b) Level of quality provided by the Vendor

c) Process and performance capability across multiple jurisdictions

d) Protection of the State’s information and intellectual property

e) Availability of pertinent skills

f) Ability to understand the State’s business requirements and internal operational culture

g) Particular risk factors such as the security of the State’s information technology

h) Relations with citizens and employees

i) Contract enforcement jurisdictional issues

3.7 INTERPRETATION OF TERMS AND PHRASES

This RFP serves two functions: (1) to advise potential Vendors of the parameters of the solution being sought by the State; and (2) to provide (together with other specified documents) the terms of the Contract resulting from this procurement. The use of phrases such as “shall,” “must,” and “requirements” are intended to create enforceable contract conditions. In determining whether proposals should be evaluated or rejected, the State will take into consideration the degree to which Vendors have proposed or failed to propose solutions that will satisfy the State’s needs as described in the RFP. Except as specifically stated in the RFP, no one requirement shall automatically disqualify a Vendor from consideration. However, failure to comply with any single requirement may result in the State exercising its discretion to reject a proposal in its entirety.

4.0 REQUIREMENTS

This Section lists the requirements related to this RFP. By submitting a proposal, the Vendor agrees to meet all stated requirements in this Section as well as any other specifications, requirements, and terms and conditions stated in this RFP. If a Vendor is unclear about a requirement or specification, or believes a change to a requirement would allow for WTCC to receive a better proposal, 12 Ver: 11/2025 the Vendor is urged to submit these items in the form of a question during the question-and-answer period in accordance with the Proposal Questions Section above.

4.1 PRICING

Proposal price shall constitute the total cost to WTCC for complete performance in accordance with the requirements and specifications herein, including all applicable charges for handling, transportation, administrative and other similar fees. Complete ATTACHMENT A: PRICING FORM included in the RFP. The pricing provided in ATTACHMENT A, or resulting from any negotiations, is incorporated herein and shall become part of any resulting Contract.

Vendors shall provide a Flat Fee Proposal for all the services required in Section 5.0 – Specifications and Scope of Work. Vendors shall also include any optional services that would be an additional cost over the flat fee, if applicable. As part of the Flat Fee Proposal, Vendor shall indicate what services are classified within the flat fee. For other services outside of the proposed flat fee, identify and provide a fee schedule. Other optional services may include training, client dashboard access, COI management software, etc.

In order to assist in the calculation of the proposed flat fee, below is a list of current coverage limits:

Note: The listed coverage limits are provided solely for proposal preparation and do not represent guaranteed future coverage levels.

Coverage Type Limit Deductible

1. Property $650,000,000 $25,000

2. Inland Marine $1,600,000 $1,000

3. Crime $100,000 $5,000

4. General Liability $1,000,000/$2,000,000 $25,000

5. Public Officials and Employment Practices Liability $1,000,000/$2,000,000 $25,000

6. Law Enforcement Professional Liability $1,000,000 $25,000

7. Workers Compensation $1,000,000 No deductible

8. Flood $1,000,000 $1,500

9. Automobile $1,000,000 – CSL $1,000

10. Garage keepers $75,000 $100

11. Umbrella $15,000,000 No deductible

12. Excess Liability $35,000,000 No deductible

13. Cyber $5,000,000 $250,000

4.2 FINANCIAL STABILITY

As a condition of contract award, the Vendor must certify that it has the financial capacity to perform and to continue to perform its obligations under the Contract; that Vendor has no constructive or actual knowledge of an actual or potential legal proceeding being brought against Vendor that could materially adversely affect performance of this Contract; and that entering into this Contract is not prohibited by any contract, or order by any court of competent jurisdiction.

Each Vendor shall certify it is financially stable by completing ATTACHMENT G: CERTIFICATION OF FINANCIAL CONDITION. The State is requiring this certification to minimize potential issues from contracting with a Vendor that is financially unstable. From the date of the Certification to the expiration of the Contract, the Vendor shall notify the State within thirty (30) days of any occurrence or condition that materially alters the truth of any statement made in this Certification. The Contract Manager may require annual recertification of the Vendor’s financial stability.

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4.3 VENDOR EXPERIENCE

In its Proposal, Vendor shall demonstrate experience with public and/or private sector clients with similar or greater size and complexity to the State. Vendor shall provide information as to the qualifications and experience of all executive, managerial, legal, and professional personnel to be assigned to this project, including resumes citing experience with similar projects and the responsibilities to be assigned to each person.

The account executives assigned must be experienced senior executives who are knowledgeable about all lines of insurance and have experience handling higher educational institutions. WTCC will expect direct access to the account executives on all matters.

Vendors shall provide a brief description of the following in their proposal:

a) History and description of Vendor, its management and organization structure, including number of employees, total premium volume, areas of specialization, recent or planned acquisitions, mergers, sales, downsizing, and/or restructuring, and how this may impact the services Vendor provides to its clients.

b) Name of firm, address and telephone number of Vendor’s local office that will service account. Name and experience of individuals who will be responsible for serving this account and the accounts they currently handle. This should include account executives, marketing personnel, technical representatives, and others that will be actively involved. Also, list subsidiary or associate companies of Vendor that Vendor intends to or contemplates it may utilize in servicing this account.

c) A copy of a current insurance certificate evidencing the coverage Vendor carries to protect it and its clients.

d) A list of higher educational institutions and other clients with similar, size, scope and exposures that Vendor’s firm has handled over the last 10 years.

e) Vendor maintaining an office in North Carolina is preferred.

f) Firm must be a licensed broker in North Carolina and provide documentation such as copy of license.

4.4 REFERENCES

Vendor shall upload to the Sourcing Tool at least three (3) references, using ATTACHMENT E: CUSTOMER REFERENCE FORM, for which it has provided Services of similar size and scope to those proposed herein. References shall not be from the same company or from the solicitation State entity. In addition, Vendor shall provide references for recent College and/or not-for-profit experience and identify other government contracts it has received, for which your company has provided services of similar size and scope to those proposed herein. The State may contact these users to determine whether the Services provided are substantially similar in scope to those proposed herein and whether Vendor’s performance has been satisfactory. The information obtained may be considered in the evaluation of the Proposal.

4.5 PERSONNEL

Vendor warrants that qualified personnel shall provide Services under this Contract in a professional manner. “Professional manner” means that the personnel performing the Services will possess the skill and competence consistent with the prevailing business standards in the industry. Vendor will serve as the prime contractor under this Contract and shall be responsible for the performance and payment of all subcontractor(s) that may be approved by WTCC. Names of any third-party Vendors or subcontractors of Vendor may appear for purposes of convenience in Contract documents; and shall not limit Vendor’s obligations hereunder. Vendor will retain executive representation for functional and technical expertise as needed in order to incorporate any work by third party subcontractor(s).

Should the Vendor’s proposal result in an award, the Vendor shall be required to agree that it will not substitute key personnel assigned to the performance of the Contract without prior written approval by the Contract Lead. Vendor shall further agree that it will notify the Contract Lead of any desired substitution, including the name(s) and references of Vendor’s recommended substitute personnel. WTCC will approve or disapprove the requested substitution in a timely manner. WTCC may, in its sole

14 Ver: 11/2025 discretion, terminate the Services of any person providing Services under this Contract. Upon such termination, WTCC may request acceptable substitute personnel or terminate the contract Services provided by such personnel.

4.6 VENDOR’S REPRESENTATIONS

If Vendor’s Proposal results in an award, Vendor agrees that it will not enter any agreement with a third party that may abridge any rights of the State under the Contract. If any Services, deliverables, functions, or responsibilities not specifically described in this solicitation are required for Vendor’s proper performance, provision and delivery of the Service and deliverables under a resulting Contract, or are an inherent part of or necessary sub-task included within such Service, they will be deemed to be implied by and included within the scope of the Contract to the same extent and in the same manner as if specifically described in the

Contract. Unless otherwise expressly provided herein, Vendor will furnish all of its own necessary management, supervision, labor, facilities, furniture, computer and telecommunications equipment, software, supplies and materials necessary for the Vendor to provide and deliver the Services and/or other Deliverables.

4.7 AGENCY INSURANCE REQUIREMENTS MODIFICATION

A. Default Insurance Coverage from the General Terms and Conditions applicable to this Solicitation:

☐ Small Purchases ☒ Contract value in excess of the Small Purchase threshold, but up to $1,000,000.00 ☐ Contract value in excess of $1,000,000.00 Contractor shall furnish all workers’ compensation, liability insurance, and other insurance as may be required to protect Contractor and College from claims that may result from performance of this Agreement. A Certificate of Insurance shall be provided, after award, naming Wake Technical Community College as an additional insured on General Liability and Automobile Liability. Additional insured status shall be primary and non-contributory.

Certificate Holder is listed as:

The Trustees of Wake Technical Community College 9101 Fayetteville Road, Raleigh NC 27603

4.8 LOBBYING ACTIVITY CERTIFICATION FOR FEDERAL GRANTS

Federal law prohibits recipients of federal funds, whether through grants, contracts, or cooperative agreements, from using those funds to influence or attempt to influence (lobby) a federal official in connection with obtaining, extending, or modifying any federal contract, grant, loan, or cooperative agreement. Further, federal law requires that applicants for federal funds certify:

• that they abide by the above restriction;

• that they disclose any permissible (non-federal) paid lobbying on the Federal Awards being applied for; and

• that such certification requirements will also be included in any subawards meeting the applicable thresholds.

Vendors must complete and submit the CERTIFICATION FOR CONTRACTS, GRANTS, LOANS, AND COOPERATIVE AGREEMENTS and the OMB STANDARD FORM LLL when responding to this solicitation.

5.0 SPECIFICATIONS AND SCOPE OF WORK

5.1 SPECIFICATIONS

Wake Technical Community College seeks to engage a highly qualified insurance brokerage firm to serve as Broker of Record and provide strategic insurance and risk management services that protect the College's assets, operations, students, employees, and reputation through comprehensive risk assessment, insurance program design, market placement, claims advocacy, and ongoing advisory support. The selected Vendor will act as an extension of the College's risk management function, delivering data-driven recommendations, competitive insurance solutions, and proactive guidance to effectively manage both traditional and emerging risks while maximizing coverage value and minimizing total cost of risk.

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The Vendor shall provide the following professional services:

1. Assist in the on-going assessment and analysis of potential risks throughout Wake Technical Community College.

2. All payments for insurance policies will be made directly to the awarded Vendor on behalf of the College and not to sub-brokers, partners, or insurance carriers. Therefore, awarded vendor must have capacity to receive these payments for insurance providers.

3. Review existing policies to identify the strengths and weaknesses of the College’s current risk insurance program and assist the College in the design and implementation of insurance contracts to ensure adequacy of coverage and mitigation of Wake Technical Community College risks.

4. Keep Wake Technical Community College advised of conditions and developments in the commercial insurance market and in the regulatory arena that may have material impact on the College’s risk program.

5. Prepare risk coverage specifications for marketing and placement.

6. Assist and advise in the compilation of underwriting data and completion of required insurance applications.

7. Analyze markets and report recommendations to the College for each line of coverage.

8. Bid risk insurance contracts to assure the most comprehensive coverages based on industry standards.

9. Prepare and facilitate executive overview of risk insurance proposals.

10. Bind coverage as directed by Wake Technical Community College.

11. Review and confirm the accuracy of risk insurance policies.

12. Provide consultation and professional expertise with respect to Wake Technical Community College’s risk issues, including the following:

a) Vendor shall issue insurance documentation and insurance summaries as requested.

b) Consult on losses and advocate for the College’s interests in settlement negotiations.

c) Establish and maintain claims reporting procedures for each line of coverage.

d) Provide proactive claims advocacy and claims management to maximize insurance recovery.

e) Deliver hard copy of coverages within required renewal period.

f) Assess current coverage and conditions and recommend possible modifications.

g) Help establish objectives for pending insurance policy renewals.

13. Cyber Liability Insurance

a) Advise on cyber policy strategies and support services such as: Business Continuity, Risk Advisory, Risk

Management Advisory, Risk mitigation projects.

14. Pollutants and Hazardous Materials: The College stores, manages, and monitors various chemicals, products, and hazardous materials mainly out of its Biotech and Health Science programs.

a) Offerors must propose coverage solutions and risk management support solutions for pollutants that include chemicals, products, hazardous materials, and waste.

5.2 TASKS/DELIVERABLES

. Vendors shall describe their approach to complete the annual policy renewals to include:

a) Risk assessment — description of how ongoing assessment and analysis will be performed and the written quarterly risk assessment report that will be delivered.

b) Policy review — description of review activities and the annual written policy review report identifying strengths, weaknesses, gaps, and recommended changes.

c) Market analysis — description of analysis steps and the market comparison matrix for each line of coverage showing carriers, pricing, coverage differences, and recommendations.

d) Claims support — description of claims reporting procedures, escalation steps, and the quarterly claims status summary that will be delivered.

e) Cyber support — description of cyber strategy support and the cyber coverage benchmarking report and incident coordination plan that will be delivered.

f) Hazardous materials coverage — description of proposed coverage solutions and the summary of carriers willing to write hazardous materials coverage and related deliverables.

g) Binding and policy accuracy — description of binding process and the binder documentation and policy accuracy confirmation delivered within renewal period.

h) Executive summaries — description of how executive summaries will be prepared and the executive overview

16 Ver: 11/2025 of proposals and annual insurance program summary that will be delivered to the College annually.

i) Compensation disclosure — description of how annual compensation information will be provided, including commissions, overrides, bonuses, and contingent commissions.

5.3 PROJECT ORGANIZATION

Vendor shall describe the organizational and operational structure it proposes to utilize for the work described in this RFP and identify the responsibilities to be assigned to each person Vendor proposes to staff the work.

5.4 TECHNICAL APPROACH

Vendor’s proposal shall include, in narrative, outline, and/or graph form the Vendor's approach to accomplishing the tasks outlined in the Scope of Work section of this RFP. A description of each task and deliverable and the schedule for accomplishing each shall be included.

In addition, the Vendor shall include a description of the following services Vendor provides and how Vendor will apply them to Wake Technical Community College:

1. Claims management services and support.

2. Depth of staffing resources sufficient to meet Wake Technical Community College’s needs within…