1-Request for Information Questionnaire, GEN2132635F1.docx

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Attached to
Request for Information (RFI) - Hewlett Packard Enterprise Data Center Server Hardware and Software Refresh
Solicitation number
GEN2132635F1
Issued by
Broward County, Florida

About this file

This is a Request for Information (RFI) Questionnaire issued by Broward County, Florida's Office of Regional Communication and Technology (ORCAT) regarding a potential solicitation for Hewlett Packard Enterprise (HPE) Data Center Hardware and Software Refresh. The RFI seeks vendor information to assist the county in identifying qualified providers and gathering project details for a data center refresh initiative. Vendors are required to submit responses electronically through the county's electronic bidding system. The questionnaire remains open until a specified closing date and time, with no specific response deadline, site visits, or bidder conferences mentioned in this document.

The RFI questionnaire requests comprehensive vendor capability information across fourteen questions, including company background and points of contact, experience with HPE-based data center refresh projects, relevant certifications (HPE, VMware, Veeam), authorization to offer HPE hardware and software, certified product lines, ability to provide OEM support contracts and subscription licenses, installation and deployment capabilities, migration services and project management offerings, support levels (24/7, onsite, remote), escalation procedures and response times, government and public safety experience, value-added reseller services, and local and remote technical expertise. This RFI is explicitly not a request for pricing or a purchase commitment, but rather a market survey to determine vendor availability and capability to support the county's data center infrastructure needs. No pricing terms, set-asides, incumbent contractors, funding amounts, or contract term information is specified in this questionnaire document.

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2-Supporting Documentation for RFI, GEN2132635F1.pdf PDF

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Text version

Request for Information Questionnaire

Hewlett Packard Enterprise (HPE) Data Center Hardware and Software Refresh

Vendor Name: Click or tap here to enter text.

Vendor Instructions:

Provide responses to the questions below through the BPRO Requested Information section. Include any relevant specifications and/or supporting documentation related to the product you are offering. This information will be used by the County to determine if the specified commodity or service is available from multiple providers, or if an alternate commodity or service is available that would meet the County’s needs.

1. Provide company name, address, and point of contact Click or tap here to enter text.

2. Please describe your firm’s experience delivering HPE‑based data center refresh projects. Click or tap here to enter text.

3. Please identify and select all relevant certifications your firm currently holds:

HPE ☐ Yes ☐ No

VMware ☐ Yes ☐ No

Veeam ☐ Yes ☐ No

Other (please specify): Click or tap here to enter text.

4. Is your company authorized to offer HPE hardware and software? ☐ Yes ☐ No

5. Briefly describe the HPE product lines your company is certified or authorized to sell. Click or tap here to enter text.

6. Please confirm your organization’s ability to provide OEM support contracts, warranties, and subscription licenses. Click or tap here to enter text.

7. Please describe your organization’s ability to provide installation, configuration, and deployment services for HPE infrastructure. Click or tap here to enter text.

8. Does your company offer migration services, system design and project management?

☐ Yes ☐ No

9. Please describe the support levels your organization offers (24*7, onsite, remote). Click or tap here to enter text.

10. Please describe your organization’s escalation procedures and expected response times. Click or tap here to enter text.

11. Does your organization have experience supporting government, public safety or emergency services agencies? ☐ Yes ☐ No

12. Provide any additional information supporting your company’s capability to supply HPE equipment and services. Click or tap here to enter text.

13. Please describe the services your organization provides as a value‑added reseller, including any services typically offered to customers at no additional cost. Click or tap here to enter text.

14. Please describe the areas of technical expertise your organization can provide locally, as needed, as well as the areas of technical expertise available to support remotely. Click or tap here to enter text.

File details come from the government source that posted it. Updated .