1-Notice of Upcoming Opportunity Template - Merchant Payment Processing Services.pdf

September 5, 2025

NOTICE OF UPCOMING OPPORTUNITY

REQUEST FOR PROPOSAL (RFP)

for

Merchant Payment Processing Services

PLEASE TAKE NOTICE of the above-titled upcoming contract opportunity. The upcoming project is described more fully in Attachment A, Preliminary Project Description. All details included in this notice are preliminary and subject to change.

Proposers are responsible for checking the Bay Area Toll Authority’s (BATA) procurement website, Euna Procurements (formerly Bonfire) (https://mtc.bonfirehub.com) for the official procurement documents for the opportunity when it is posted. Please register as a Document Taker now to receive notices of any changes to the procurement by registering or logging in as a vendor in Bonfire, and then downloading a document under the Files tab, or submitting a question for this opportunity through the Bonfire Opportunity Questions and Answers message system. The Euna Procurement message system can be accessed under the Messages tab Opportunity Q&A field. Responses to the procurement must be submitted in accordance with the instructions set forth in the official procurement documents when published.

For further information, please submit a question through Euna Procurements or contact the point of contact listed below.

Point of Contact:

Mey Phu, Contract Specialist 375 Beale Street, Suite 800 San Francisco, CA 94105

E-mail: mphu@bayareametro.gov Phone: (415) 778-6613

Thank you for your interest.

Best regards, /s/ Mey Phu Mey Phu Contract Specialist https://mtc.bonfirehub.com/ mailto:mphu@bayareametro.gov

Bay Area Toll Authority Merchant Payment Processing Services

Notice of Upcoming Opportunity

ATTACHMENT A

PRELIMINARY PROJECT DESCRIPTION:

AGENCY: Bay Area Toll Authority (BATA)

PROCUREMENT TYPE: Request for Proposals (RFP)

PROJECT TITLE: Merchant Payment Processing Services

ANTICIPATED RELEASE DATE: September 2025

PRELIMINARY PROJECT DESCRIPTION:

A. Background

The FasTrak® program is an Electronic Toll Collection (ETC) system, which allows patrons to pay their tolls electronically at toll bridges and express lanes in the greater San Francisco Bay Area. A Regional Customer Service Center (RCSC) was established as part of the program. The Bay Area Toll Authority (BATA) is seeking a vendor to provide payment processing services, including payment cards, mobile wallet, and ACH payments received for the FasTrak® Regional Customer Service Center.

B. Project Description

The selected vendor will be responsible for:

• Setup and integration of payment processing services with the payment gateway, testing and certification of services for the RCSC.

• Processing and settlement of VISA, MasterCard, and Discover transactions. Authorization of American Express transactions through a direct agreement.

• Verifying and processing ACH transactions.

• Providing the operational and reporting tools that support the operation of the RCSC.

BATA and its partner agencies are seeking vendors that are:

• Experienced in high-volume payment processing

• Knowledgeable in compliance requirements and partners in maintaining PCI and compliance with card brand and other requirements.

• Stable and adaptable, minimizing customer disruption during changes

• Future-ready, capable of evolving with BATA’s strategic vision

Bay Area Toll Authority Merchant Payment Processing Services

Notice of Upcoming Opportunity

C. Timeline

The services are expected to be provided beginning on July 1, 2026 through June 30, 2029. Integration with the current back office system and gateway would begin three months prior to the start of services.

BUDGET: The budget for this project is to be determined but estimated to be approximately $75 million. Additional funding may be available subject to budget approval.

FUNDING: This project will be funded in whole, or in part, with local funding. As such, there will not be any federal Disadvantaged Business Enterprise (DBE) Program Requirements. However, the BATA Small Business Enterprise (SBE) Program will apply. Please see https://mtc.ca.gov/about-mtc/doing-business/small-business-enterprise-sbe for further details.

https://mtc.ca.gov/about-mtc/doing-business/small-business-enterprise-sbe https://mtc.ca.gov/about-mtc/doing-business/small-business-enterprise-sbe