1._PWS_Rev_6_(9_Aug_2021)[1].docx

CONTROLLED UNCLASSIFIED INFORMATION – SOURCE SELECTION INFORMATION SEE FAR 3.104

Control Number:

Performance Work Statement (PWS)

For

Support Equipment (SE) Corrosion Control Prevention and Repair

PREPARATION DATE: 1 July 2020

REVISION NUMBER: 6

DATE: 9 Aug 2021

Preparing Organization:

18th Equipment Maintenance Squadron Kadena Air Base Japan

Table of Contents

Paragraph Title Page

Addendums A. Support Equipment List B. Support Equipment by Type C. Technical Order 35-1-3

1.0 INTRODUCTION

1.1 This performance work statement (PWS) provides for refurbishing Aerospace Ground Equipment (AGE) and Munitions Material Handling Equipment (MMHE) for the 18th Wing, Kadena Air Base, Okinawa, Japan. Refurbishment through corrosion control, repair and prevention is an essential element of the 18th Wing mission. The contractor, acting as the service provider, is an extension of the DOD’s maintenance capability that provides corrosion prevention, repair maintenance and painting for the 18th Maintenance Group (MXG) of the 18th Wing. For the purpose of this PWS both AGE and MMHE will be referred to as Support Equipment or SE unless otherwise noted.

2.0 SCOPE

2.1 The contractor shall refurbish an estimated 266 AGE units and 34 Munitions Trailers for a total of 300 assets yearly to eliminate, control, treat and prevent corrosion. The expected monthly number of assets to be serviced is expected to be between 20-30. See Addendums A and B for a full list of SE stock levels, as well as the assigned size category. All SE requiring refurbishment will be assigned paint score categories ranging from category 1 (best) through category 4 (worst). All SE is expected to be refurbished during the contracted 5-Year Ordering Period, however the contracting officer’s representative (COR) has final authority on the order in which equipment is refurbished. The COR will be able to substitute up to 20% of the SE units on the list with a different SE asset of the same size/type and paint score category to meet mission requirements or due to changing SE inventories.

2.2 The contractor will supply all required equipment, consumables, PPE, and hazardous material items outlined in technical orders to accomplish work and appropriately contain and dispose of generated hazardous waste. The contractor will be responsible for providing all transportation of SE to and from the designated North and South Side AGE shops.

2.3 The contractor will also be required to perform annual SE wash and lubrication for all 1,237 SE assets as well as apply approved CPC semi-annaully. A full list of these assets can be found in Addedum A- Support Equipment List.

3.0 General Requirements

3.1 All work performed by the contractor shall be accomplished in accordance with applicable publications, technical orders, instructions, standards and procedures contained in pertinent manuals utilizing blueprints, drawings or schematics as provided by the Government through the COR. When a publication provided by the Government is subsequently revised, supplemented, replaced or rescinded, the contractor, upon notification or receipt of it, shall comply with any applicable changes. The contractor shall be required to correct any contractor rework discrepancies noted as authorized by the COR.

3.2 The Contractor shall adhere to the latest versions of the Technical Orders (TOs) in accordance with the Performance Requirements and Special Requirements sections of this PWS. See Addendum C for Technical Order 35-1-3.

No chips, cracks, or scratches exposing bare metal Coating not faded or mismatched.

No visible rust or blistering of coating at seams.

Unit requires no touch-up.

Apply CPCs in corrosion prone interior and exterior areas as preventive maintenance. No visible rust or blistering of coating at seams. Refer to Paragraph 3.13.

Minor paint chipping, peeling or scratches. Minor paint fading or chalking.

Replacement of corroded fasteners, latches, fit- tings, and handles.

Any of these conditions can be repaired by spot sand- ing or wire brushing and touch-up on the spot aero- sol spray, brush or roller. Refer to Paragraph 3.3.3 for touch-up guidance.

An application of CPC can be applied as a temporary repair until the unit can be scheduled for permanent repair Refer to Paragraph 3.13.

Once the above repair actions are accomplished, the unit can be placed in Category 1.

Moderate paint chipping, peeling or scratches. Moderate paint fading or chalking.

Moderate to localized extensive corrosion on re- movable panels or parts.

There is excessive paint chipping, peeling or scratches.

There is excessive amount of paint missing. Spot-welded panel seams leaching rust.

Overall look is excessively faded or weathered.

Conditions can be repaired by removing panels and routing through fabrication flight for repair and re- painting or by sending whole unit for a partial or complete scuff and overcoat. Refer to Paragraph

3.3.2.3 for scuff sand and overcoat instruction.

An application of CPC can be applied as a temporary repair until the unit can be scheduled for permanent repair. Refer to Paragraph 3.13.

Once the above repair actions are accomplished, the unit will be placed in the appropriate category.

Severe corrosion or surface rust and pitting.

Extensive paint chipping or peeling covering whole sections.

Rusting through leaving holes through panels, seams, framework, chassis or axles.

Units requiring extensive local manufacturing of new panels, framework or chassis components.

Conditions necessitating extensive disassembly of the unit prior to complete stripping by media blasting to remove corrosion.

Unit will be de-painted and repainted in accordance with the standard paint system in Table 3-1.

An application of CPC can be applied as a temporary repair until the unit can be scheduled for permanent repair. Refer to Paragraph 3.13.

Once the above repair actions are accomplished, the unit will be placed in the appropriate category.

4.0 PERFORMANCE REQUIREMENTS

4.1 Types of Work - The contractor shall provide 1) support equipment refurbishment, 2) annual wash and lube, and 3) semi-annual CPC application to SE according to the described paragraphs 4.1.1, 4.1.2 & 4.1.3. The contractor shall perform maintenance, repair and paint in accordance with work instructions, work books, standard operating procedures, quality manual and other procedures applicable to the work effort.

4.1.1 Support Equipment Refurbishment: The contractor shall perform inspections, structural repairs, corrosion treatment and painting of SE to refurbish the SE and eliminate damage from corrosion. This includes media or water blasting equipment to remove paint coatings as required by technical orders or directives (hereafter referred to as technical order). Corrosion removal will be conducted without hindering the structural integrity of the SE. The contractor will restore equipment in accordance with technical order through metal repair and rework or fiberglass and plastic structures. Steel structured SE requiring complete removal of the protective coating will be primed with zinc-rich primer (MIL-PRF-26915), followed by intermediate primer (MIL-DTL-53030 or MIL-DTL-53022) and then top coated as prescribed by the applicable technical order. If complete coating removal is not required, a scuff sanding and over coating process will be conducted based upon the severity of corrosion and paint condition. This is provided that bare metal spots are primed with MIL-PRF-23377 or MIL-DTL-53022 primer, and intermediate/tie coat (MIL-PRF-53030 or MIL-PRF-53022) is used on the entire piece of SE, followed by the required top coat as prescribed by applicable technical order. The contractor will abide by technical order for applicable coating thicknesses during refurbishment. All chemical products used on SE will be verified in the approved DoD Qualified Products Listing (QPL) database – web link provided by the COR. The COR will provide the contractor the paint score category for each SE unit inducted upon request. The COR will be contacted to ensure corrosion removal limits will not degrade or render the SE unsafe/unserviceable before significant refurbishment is accomplished. The contractor will restore equipment in accordance with technical orders through metal repair and rework or fiberglass and plastic structures. The contractor shall maintain a separate record for each piece of SE that has been inducted for refurbishment; identifying each piece by type, serial number, field number, date of inspection, findings, refurbishment dates and extent of refurbishment. It is the sole responsibility of the COR to monitor and ensure all SE that requires structural repair, corrosion treatment, or paint operations are scheduled based on the contracted five-year schedule. The COR has authority to determine the order in which yearly SE is scheduled for induction into refurbishment.

4.1.1.1 SE Condition Disputes – Prior to receiving equipment, the contractor and the Contracting Officer Representative will conduct a joint inspection to verify the corrosion level as identified by the government for each asset. The contractor shall record and inform the COR about all damage during joint inspection utilizing the Pre-Transportation Inspection Form required in PWS 6.6.1 If the COR and the contractor cannot agree on the corrosion level of the equipment during the inspection, the contractor must notify the Contracting Officer before accepting the asset. The dispute will be resolved by the Contracting Officer after inspecting the equipment. Once accepted the contractor is responsible for all assets in their possession.

4.1.1.2 SE Inspection, Structural Repair, Corrosion Treatment and Painting (Refurbishment):

a. Disassembly of SE, excluding powertrain and electrical components, will be conducted to aid the corrosion removal/refurbishment process.

b. Systematically inspect for and document corrosion

c. Perform corrosion removal techniques

d. Perform necessary structural repairs less than 36” in diameter

e. Treat metal surfaces

f. Prime all metal surfaces

g. Paint removed parts and complete unit of SE

h. Reassemble unit(s) as necessary

i. Perform touch-up painting as necessary

j. Reapply marking, stencils and decals IAW T.O. 35-1-3 and end item technical order

k. Document SE forms and the maintenance information system used (MIS) used upon completion of work.

4.1.2 Annual Wash and Lube: The contractor shall perform SE wash and lubrication in accordance with Addendum C TO 35-1-3 Chapters 2 and 3.

a. Perform SE washing cycles as required by TO 35-1-3 chapter 2 using approved cleaning compounds as contained in the TO 35-1-3 and the QPL.

b. Perform required lubrication before and after wash as required in TO 35-1-3 Chapter 2 & Chapter 3, and unit specific technical order.

c. Document SE forms and the MIS upon completion of work.

4.1.3 Semi Annual CPC Application:

a. Apply approved CPC semi-annaully in accordance with Addendum C T.O. 35-1-3 chapter 3, MXG Directive 20-1 and the Qualified Product Listing.

4.2 PERFORMANCE SUMMARY (Metrics):

4.2.1 This section describes the methods used to measure contractor performance in terms of maintenance effectiveness and scheduling effectiveness. These measurements will be used to arrive at a monthly score for the contractor based on whether they meet, did not meet, or exceeded the stated goals. Metrics will be rolled up into overall performance scores.

4.2.2 Maintenance Effectiveness – 100% of contractor work will initially be monitored by the COR for maintenance effectiveness with regard to SE Corrosion Control Inspection, Wash Cycles, Structural Repair, Corrosion Treatment and Painting. Based on contractor performance in this area, the COR may choose to reduce inspections in this area to some percentage below 100%.

4.2.2.1 Refurbishment - Maintenance Effectiveness Measurement - Metric will be scored in accordance with Addendum D as follows:

a. To receive a score of “+1”, or exceeds standard, the contractor must complete refurbishment with greater than 98% deemed structurally sound with minor or negligible defects as defined in applicable technical order.

b. To receive a score of “0”, or meets standard, the contractor must complete refurbishment with 95-98% deemed structurally sound with minor or negligible defects as defined in applicable technical order.

c. A score of “-1”, or unacceptable, will be assessed if the contractor completes refurbishment with less than 95% deemed structurally sound with minor or negligible defects as defined in applicable technical order or for repairs that do not meet technical order requirements.

4.2.3 Scheduling Effectiveness – 100% of contractor work will initially be monitored by the COR for scheduling effectiveness. Based on contractor performance in this area, the COR may choose to reduce inspections in this area to some percentage below 100%.

4.2.3.1 Refurbishment - Scheduling Effectiveness Measurement – Metric will be scored as follows:

a. To receive a score of “+1”, or exceeds standard, the contractor must complete 90% of refurbishments earlier than the scheduled completion date.

b. To receive a score of “0”, or meets standard, the contractor must complete all refurbishments either on or within one week of the scheduled completion date.

c. A score of “-1”, or unacceptable, will be assessed if the contractor completes refurbishment more than one week past the scheduled completion date.

4.2.3.1 CCI & Wash Cycles - Scheduling Effectiveness Measurement – Metric will be scored as follows:

a. To receive a score of “+1”, or exceeds standard, the contractor must complete 98% of scheduled CCI’s and Washes earlier than the scheduled completion date.

b. To receive a score of “0”, or meets standard, the contractor must complete 95-98% either on or within one week of the scheduled completion date.

c. A score of “-1”, or unacceptable, will be assessed if the contractor completes scheduled CCI’s and Washes more than one week past the scheduled completion date.

4.2.4 Circumstances or external influences beyond the control of the contractor (i.e. natural disasters, Acts of God, significant weather events), that impact the ability of the contractor to meet scheduling standards, will not affect contractor scheduling effectiveness measurements.

4.3 GENERAL REQUIREMENTS:

4.3.1 The contractor shall work SE refurbishment, CCI, & washes according to schedule. All scheduled modifications must be approved by the COR.

4.3.2 The contractor shall staff supervision at each work site IAW each task order PWS and basic contract clause H-1.

4.3.2.1 The minimum standard for site supervision measured against the basic contract shall be met when the site supervision for all task orders is on-site on day 1 of task order period of performance (PoP) and when no task order has a supervisory absence/vacancy of longer than 30 calendar days.

4.3.3 The contractor is required to wear a uniform, readily identifying affiliation, and is expected to maintain a professional appearance while performing daily duties.

4.3.4 All contractor vehicles entering the 18th Wing must be marked with readily identifying affiliation.

4.3.5 Technical Supply Personnel: The contractor shall provide a technical supply section staffed to process purchase requests, accomplish shipping and receiving actions, maintain tool kits, hazardous materials, hazardous waste disposal and accountability and control of required consumables. The contractor supply personnel will ensure all products used are on an approved QPL and prescribed by applicable technical order.

4.3.6 Work shall be accomplished as prescribed by applicable technical order, directives, changes, and supplements. The contractor will consult with the COR, on a case by case basis, if discrepancies exist between general and SE-specific technical order.

4.3.7 Ensure the COR has ready access to all areas under operational control of the contractor during normal business hours. The COR may inspect any step in the restoration process for compliance with technical order.

4.3.8 The contractor shall provide and maintain a key personnel listing, with primary point(s)-of-contact, to enable unscheduled requirements response. If surge/emergency operations are required, as described in section 6.5.5, the COR will gain access through the key personnel.

4.3.9 All discrepancies and unsatisfactory conditions identified by the COR as a “-1” will be corrected by the contractor to a “0” or “+1” condition.

4.3.10 The contractor shall submit in writing to the COR all questionable conditions that are unrelated to contractually authorized work prior to work being accomplished.

4.3.11 The contractor shall contact the COR prior to working SE missing major components, lacking the necessary pre-input preparations, or any other condition that may impact the safety, timeliness, or quality of the refurbishment effort. The COR will be responsible for determining the course of action in these instances.

4.3.12 The contractor shall limit disassembly to the extent necessary to aid the corrosion removal/ refurbishment process. The contractor shall reassemble the SE, as prescribed by applicable technical order, after specified maintenance. Disassembly will NOT include powertrain and electrical components.

4.3.13 When the technical order or maintenance requirements are deleted, modified, reviewed, or added, the contractor will be notified by the COR to determine what changes, if any, will impact SE refurbishment in progress and future work. Previously accepted SE units will not require rework.

4.4 Voucher Submission: Vouchers shall be submitted in Wide Area Workflow (WAWF). Invoices for fixed price efforts, after acceptance by the Government, shall be submitted in WAWF to Defense Finance and Accounting Service (DFAS) for payment with a copy to DCMA.

5.0 REPORTING REQUIREMENTS

5.1 In addition to the reporting requirement listed below, CDRLs identified in the basic contract and Chapter 7 “Deliverables” are applicable to this order, are not to be priced separately or invoiced and are required in accordance with the basic contract.

5.2 Monthly Status Report: Documents work stoppage, and explains failures and impact on the work schedule. The contractor shall also provide a progress status on each modification/repair in work and completed modification/repair. Reports may be in COR format or contractor format. Reports shall be submitted to the COR each month no later than 4:00 PM, the 10th day of that next month (CDRL/Deliverable Table, Paragraph 7.0).

5.3 Maintenance Documentation and Reporting: All forms/publications relating to workload accomplished by the Contractor shall be maintained for a period beginning with induction and extending to one (1) year after delivery. All information (work books, forms, etc.) shall be made readily available for review, when requested, by the COR or designated government personnel. All completed forms/work packages shall be presented to the COR upon completion of each cycle of work on each SE along with Certificate of Acceptance (CoA). All information (workbooks, forms, etc.) shall be made readily available for review, when requested by the COR.

5.3.1 Document, track, record and report discrepancies and trends, corrosion conditions, structural defects, and deteriorated paints and/or markings on SE using Automated Data Processing Equipment (ADPE) spread sheets, databases or other suitable means. Information must be presented to the COR upon request.

5.3.2 The contractor shall record SE serial numbers and discrepancies and provide documentation of work that was accomplished.

5.3.3 Reporting Requirements: The contractor shall provide the COR with a complete record of work performed. The COR shall have access to all applicable forms and historical records pertaining to work accomplished by contractor personnel.

5.3.3.1 Report all un-worked areas, including deferred corrosion inspections and structural repairs, to the COR. Un-worked and deferred discrepancies shall be reported to the owning organization and recorded in the MIS and/or applicable AFTO series forms.

6.0 SPECIAL REQUIREMENTS/INSTRUCTIONS

6.1 Safety: The contractor shall comply with all safety and environmental regulatory guidance including those as detailed in appropriate OSHA, Environmental Protection Agency (EPA) instructions, and Japanese Environmental Governing Standards (JEGS). The contractor shall be responsible for the safety and accountability of all its employees and provide personnel protective equipment (PPE) for team members.

6.1.1 Personal Protective Equipment (PPE): The Contractor shall ensure each employee has portable tool kits, small instruments/tools and PPE common to the specialty of work (individual task order PWS will further clarify specialty of work) they are expected to perform (e.g. safety shoes, work boots, safety glasses, ear plugs, goggles, welding gloves, chemical resistant gloves, cut gloves, face shields, hard hats, jackets, booties, coveralls and foul weather gear). The Contractor shall ensure each employee assigned to a program as the result of task orders issued in accordance with basic contract clause H-1, if applicable, has the required respirators (and associated respirator fit training) and cartridges. All of the items listed above, where applicable, shall be required to be a part of employees required tool list in Contractor’s SOPs.

6.2 Security Requirements: The Contractor shall comply with all applicable security requirements, abide by direction given by Military Police or other security personnel, and adhere to installation traffic laws as defined in the individual task order PWS. Requirements may include a DD Form 254, DoD Contract Security Classification Specification. Examples of clearance levels include secret and top secret. Contract security shall be in accordance with the DoD 5220.22-M, National Industrial Security Program, and DoD 5200.22-R, Industrial Security Regulation, or latest guidance. All Contractors that are required to have a Common Access Card (CAC) shall be required to pass the equivalent of a trustworthy National Agency Check plus Written Inquiries with Credit Check (NACI), IAW DTM-08-003 “Next Generation Common Access Card (CAC) Implementation Guidance”, or latest guidance, at no additional cost to the government, prior to being allowed to work under any task order PWS. The Contractor shall be responsible for obtaining the necessary admittance privileges to the applicable base/place of performance. The Contractor shall be required to coordinate with the appropriate base security officials for issuance of employee identification badges, if applicable, prior to starting work.

6.2.1 Restricted Area Badges and Security Clearances: Performance of work may require access to controlled areas and/or classified information. Appropriate number of mechanics and quality inspectors will require National Agency Check w/Inquiries (NACI) Secret clearance to obtain access to secure areas, related data, and information systems. Only those personnel who will need to access restricted areas of Kadena Air Base will need National Agency Check w/Inquiries (NACI) Secret clearance, personnel working on SE at the contractors location will not require a Secret Clearance. Contractor personnel shall possess required security clearances at time of task order award. Contractor personnel shall follow and meet the security requirements as given in the DD Form 254. The contractor shall not divulge any information about files, data, processing activities or functions, user ID’s, passwords or other knowledge that may be gained to anyone who is not authorized to have access to such information. Contractor personnel shall abide by all Kadena AB, Okinawa, Japan rules, procedures and standards of conduct.

6.2.2 Badges: The Contractor shall coordinate with the on-site COR and ensure the provision of security badges required to allow Contractor personnel access to designated workspaces; the Contractor shall comply with all applicable security requirements, abide by direction given by Military Police or other security personnel, and adhere to installation traffic laws. Contractors required to have a CAC shall be required to pass the equivalent of a trustworthy National Agency Check plus Written Inquiries with Credit Check (NACI), IAW DTM-08-003 or latest guidance, at no cost to the government, prior to being allowed to work under this PWS. The COR, through coordination with the 18 WG, will issue Common Access Cards (CACs) to all US Citizen contractor personnel; non-US citizen employees will not be eligible for CAC issue. Upon completion of required training, 18 WG (via the COR and 18 EMS) will provide Restricted Area Badge, Certificate of Competency Cards, POV passes, and/or base access passes as needed to accomplish work requirements on the flight line within restricted areas. The contractor shall be solely responsible for obtaining and maintaining the appropriate security clearances for their US- citizen employees (ref DD Form 254). Prior to CAC and/or Restricted Area Badge issue each contractor employee's security clearance will be verified via JCAVS.

6.2.3 Notification of Government Security Activity: Thirty calendar days before contractor operations begin on the military installation, the contractor shall furnish the Servicing Security Activity (SSA) all information required by the clause, Notification of Government Security Activity.

6.2.4 Visitor Group Security Agreement (VGSA): The contractor shall enter into a long term VGSA with the host base SSA. This agreement shall outline how the contractor integrates security requirements for contract operations with the AF to ensure effective and economical operation on the installation.

6.2.5 Security Representative Appointment: The contractor shall designate a security representative, normally the Contract Manager (CM), to facilitate security matters with the SSA and all related AF organizations.

6.2.6 Controlled/Restricted Areas: Implement local base procedures for entry to AF controlled/restricted areas where contractor personnel will work/travel through. An AF Form 2586 shall be completed and signed by the unit security manager before a restricted area badge will be issued.

6.2.7 Operations Security (OPSEC): Contractor personnel will participate in the OPSEC program locally administered by the AF activity.

6.2.8 Communications Security (COMSEC): The contractor shall use only secured communications methods and equipment to transmit or otherwise transfer classified and sensitive unclassified information or data. All such transmissions shall be in accordance with the appropriate Government security regulations. COMSEC equipment and materials shall be safeguarded, controlled, maintained, and operated under the provisions of DoD 5220.22-S COMSEC Supplement to DoD 5220.22.

6.2.9 Information Systems: Information systems are a set of information resources. End user devices include Information Systems (ISs) such as desktop PCs, laptops, notebooks, tablets, smartphones, executive mobile devices, etc. as used by users.

6.2.10 Training Requirements: All IS users will complete DoD Information Awareness (IA) training prior to granting access to an IS according to DoD 8570.01-M, IA Workforce Improvement Program. Users will re-accomplish IA training annually using the Advanced Distributed Learning System (ADLS) computer based training which reports compliance to the Information Awareness Officer (IAO).

6.2.11 Information System Access: Users request IS access and specific authorizations within the system through the organization or system IAO using DD Form 2875, System Authorization Access Request (SAAR). Contact the organization or system IAO for identification and authentication guidance and see AFMAN 33-282, Computer Security. All authorized IS users will sign the standardized AF Form 4394, Air Force User Agreement Statement-Notice and Consent Provision prior to initial IS access and submit to the organization IAO with a handwritten or digital signature. Access to classified ISs also requires a Standard Form 312, Nondisclosure Agreement, according to AFI 31-401, Information Security Program Management. Users must protect all passwords and PINs based on the sensitivity of the information or critical operations they protect (e.g., a password used to gain access to a SECRET network is itself classified SECRET). Follow all CAC individual responsibilities according to AFI 36-3026_IP, Volume 1, Identification Cards for Members of the Uniformed Services, Their Eligible Family Members, and Other Eligible Personnel.

6.3 Contractor Quality: The contractor shall ensure contractor employees comply with written guidance required for servicing, repairs, inspections, and documentation. The contractor shall ensure that applicable technical order, including supplements, is used to maintain SE. The contractor shall ensure quality service is maintained throughout the life of the contract, and shall prepare and implement (upon Government acceptance) a Quality Control Plan (QCP), IAW this PWS. The QCP shall be due not later than 30 calendar days after contract award. The plan shall reflect the contractor’s overall approach, internal controls and establishment of procedures for evaluating each of the major service areas (who, method, how often), for reporting to the Government, for resolving deficiencies, for identifying potential improvements, and for maintaining and making available to the Government, documentation reflecting quality control inspections and any corrective actions taken.

6.3.1 The Government will evaluate the contractor’s performance by appointing (a) COR representative(s) in writing, to monitor performance to ensure services are received. The Government representative will evaluate and document the contractor’s performance with a locally generated Contractor Monthly Performance Evaluation form established in the QCP. The Government representative will create a locally generated Corrective Action Report (CAR) for any deficiencies discovered. The Government may inspect each task as completed or increase the number of quality control inspections, if deemed appropriate, because of repeated failures discovered during quality control inspections or because of repeated customer complaints. Alternatively, the Government may decrease the number of quality control inspections if merited by performance. The contractor shall be responsible for initially validating customer complaints. The Government will investigate the complaints received from customer. The Government representative shall make final determination of the validity of customer complaint(s), in cases of disagreement with customer(s).

6.3.2 To accomplish a Contractor Monthly Performance Evaluation, the COR will use the following surveillance tools: Quality Assurance Surveillance Plan (QASP), customer feedback, trend analysis and Corrective Action Reports (CAR) submitted by the COR.

6.4 Facilities and Tooling/Machinery: The contractor shall be responsible for providing all facilities and tooling/machinery to carry out tasks within the scope of work. The government has a 22,500 sq. ft. semi-paved space available for the contractor to setup their equipment for performance of this contract. The contractor wil be responsible for all utilities. The contractor will be responsible for containment and disposal of all waste generated in accordance with U.S. Air Force regulations and the Government of Japan’s regulations. The contractor site supervisor shall ensure that all tools and equipment are secured and placed in authorized bins and boxes to deter from unauthorized entry or requisition at the end of each duty day. The site lead shall ensure that all tools and equipment are removed from the SE at the end of each duty day.

6.4.1 All contractor employee personal tools and equipment shall be marked and identified with the contractors markings prior to start of task order labor. New employees shall have tools marked and identified prior to commencing work on any SE.

6.4.2 All SE will be secured inside contractor facilities after normal business hours.

6.5 Timeline/Work Schedules:

6.5.1 Timeline: The contractor shall produce no less than 15 “0” or “+5” condition SE units per calendar month for each month of work on future task orders. The COR will be notified immediately upon onset of any deviations.

6.5.2 Recommended Contractor Business Hours: 0800-1600

6.5.3 Rescheduling: If there are lost hours due to unforeseen events (natural disasters, Acts of God, significant weather events), the contractor will work with the COR to reschedule tasks to a later date.

6.5.4 Surge/Emergency Operations: The contractor shall, as necessary, provide response within one hour for weekends, holidays, and after normal business hours for emergency repairs while in possession of required SE item(s). This work shall be continuous 24 hours a day, 7 days a week until completed, as authorized by the Contracting Officer (CO) with COR coordination.

6.5.5 Weekends/Holidays/Down Days: Unless there is a surge/emergency operation in accordance with section 6.5.5, the COR will not be available on weekends, US Federal Holidays or 18th Wing down days. If the contractor requires COR assistance on these days, they must coordinate this request with the COR as early as possible, but no later than two duty days prior to the weekend, US Federal Holidays or 18th Wing down days in question. A list of known holidays and 18th Wing down days will be provided to the contractor.

6.6 Off-Site Operations: Contractor facilities may be off-site of the 18th Wing. The contractor is responsible for all transportation costs between the 18th Wing COR-designated SE pickup/drop-off ready lines and all contractor facilities. If maintenance is required away from the contractor’s primary facilities, the contractor will notify the COR prior to transport of the SE to the new location.

6.6.1 Pre-Transportation Inspections: The contractor shall develop a standardized form to conduct pre-transportation inspections to document the initial condition of each SE unit. The contractor will conduct and the COR will sign pre-transportation inspections, using the standardized form, for all SE units prior to transport to contractor facilities. The COR will be provided a copy of this inspection (electronic copies acceptable) on the day the equipment is transported.

6.7 Data Rights: IAW the task order PWS, the Contractor shall be provided access to information required to accomplish assigned tasks commensurate with security clearance and on a need to know basis. During any task order PoP, all data pertaining to the task order shall be returned to the Government upon task order expiration. The Contractor shall not retain classified or unclassified material generated or received under this contract and any resultant task order after the task order ends without approval of the appropriate office of primary responsibility. The Government has unlimited rights to all deliverables developed under this contract and any resultant task order. The Government will retain custody of all records associated with Contractor deliverables and will have exclusive control of all records associated in the distribution of all written deliverables.

6.7.1 Documentation: Documentation, in any media, provided by the Government shall remain the sole property of the U.S. Government. Documentation generated by the Contractor in support of this contract, in any media, shall remain the sole property of the U.S. Government. The Contractor shall not use or disclose any documentation for any purpose or in any manner not specifically authorized or required by the contract and the Individual task order PWS.

Documentation includes, but is not limited to: software, data, records, files, documents, work papers, logs, materials, products, and services.

Documentation also includes, but is not limited to, requirements information from customers, design specifications, notes, end-user manuals, flowcharts, diagrams, and prototypes. Products and services include, but are not limited to, those that are innovations, or were learned as part of normal operational processes, or those not listed as a requirement but the Contractor saw and filled a need based on Government contracting officer (CO) approval at no additional cost to the Government.

Documentation shall be maintained, inventoried, and disposed of in accordance with the applicable records management regulations AFI 33-322 “Records Management Program”, AFMAN 33-363 “Management of Records”, and AFI 33-364 “Records Disposition – Procedures and Responsibilities” (in their entirety) and written coordination with the Government COR.

All documentation returned to the Government COR during contract performance, at contract completion or termination shall be in the English language, readable, and in a readily retrievable format, which requires no additional software or tools to read and to retrieve beyond those already installed on the affected U.S. Government computers.

6.7.2 All data pertaining to this contract shall be returned to the Government upon order expiration. The contractor shall not retain unclassified material generated or received under this order after the order ends.

6.7.3 The Government has unlimited rights to all deliverables developed under this contract. The Government shall retain custody of all records associated with contractor deliverables and shall have exclusive control of all records associated in the distribution of all written deliverables. The contractor shall not use any materials pertaining to this order for business development or any other vendor strategic purposes.

6.8 Mission Critical Services: When necessary the COR can set repair priority for any mission critical SE in the contractors possession that is needed to meet any designated mission.

6.9 Green Procurement Program (GPP): In order to be compliant with E.O. 13423 and FAR 23.404(b), the Contractor shall purchase products and services (when CAP/CAS is authorized) that meet GPP guidelines unless they are not available:

1. Competitively within a reasonable period of time;

2. At reasonable prices, or;

3. To meet reasonable performance standards in specification. A written determination by technical or requirements personnel of the performance standard reasonableness must be included with the justification.

NOTE: The DOD GPP was established to implement Executive Order (E.O.) 13423, “Strengthening Federal Environmental, Energy, and Transportation Management”, that requires federal agencies to use sustainable environmental practices in the acquisition of goods and services. The purpose of GPP is to enhance and sustain mission readiness through cost effective acquisition that achieves compliance and reduces resource consumption and solid and hazardous waste generation. Green procurement includes the acquisition of:

• Recycled content products

• Environmentally preferable products and services

• Bio-based products, energy- and water-efficient products,

• Alternate fuel vehicles and alternative fuels,

• Products using renewable energy, and

• Alternatives to hazardous or toxic chemicals

The GPP does not authorize the violation of Service Technical Order/Manual or Regulatory requirements to use specified materials. Useful information can be found at:

• U.S. EPA Comprehensive Procurement Guidelines published at www.epa.gov/cpg/products.htm

• USDA Bio-based product listings published at http://www.dm.usda.gov/procurement/programs/biopreferred.htm

• Energy Star® product listings published at www.energystar.gov/products

• FEMP Low Standby Power product listings published at http://oahu.lbl.gov

6.10 Status of Forces Agreement (SOFA):

(1) Contract to be Performed in Japan.

The Status of Forces Agreement between the United States and Japan (SOFA) governs the rights and obligations of the United States armed forces in Japan.

The Contractor and certain contractor employees and their dependents may receive privileges under the SOFA, the law of the United States, the law of Japan, as implemented.

(2) Privileges and Benefits for Contractor Personnel and Dependents. These privileges and benefits apply only if the contractor’s personnel have status under Article I (b) of the SOFA and that their family members qualify for status under Article I (c) of the SOFA. Privileges and benefits may have non-SOFA statutory or regulatory limitations. (Note: Eligibility for status under Article I (b) is described in DFARS 252.225-7976, Contractor Personnel Performing in Japan (AUG 2018) (Class Deviation 2018-O0019). Eligibility for status under Article I (c) of the SOFA for dependents is derivative from the Article I (a) or I (b) sponsor. Article I (c) of the SOFA includes the following as dependents:

(a) A spouse.

(b) A child of the Article I (b) sponsor; a child of the spouse married to the Article I (b) sponsor, an adopted child of the Article I (b) sponsor or the of the spouse of the Article I (b) sponsor.

(1) The child must not have reached 21 years of age, but

(2) If the child is 21 years of age or older and is dependent upon the Article I (b) sponsor for his support, the child remains a dependent for purposes of Article I (c) of the SOFA until the child is no longer dependent upon the Article I (b) sponsor.

(c) A parent or parent-in-law of the Article I (b) sponsor, if the parent or parent-in-law is dependent upon the Article I (b) sponsor for his support.

(3) Personal Logistical Support by the 18th Wing. Contractor person recognized with status under Article I (b) of the SOFA and persons recognized as dependents under Article I (c) of the SOFA, are authorized the following forms of logistic support:

(1) Base Exchange, including laundry and dry cleaning, exchange service stations, and theaters (must be a US citizen employee of a firm under contract to DoD, AR 215-8, para 7-2b (2));

(2) Commissary, if approved by the Secretary of the Air Force, the Undersecretary of Defense (Personnel and Readieness), the Assistant Secretary of Defense for Manpower and Reserve Affairs, or the Commander of US Indopacific Command (DoDI 1330.17, Enc. 2, para 1 and para 5.n);

(3) Military Banking Facilities (Community Bank) (USFJINST 65-102, para 5.7 and 5.15);

(4) Transient billeting facilities (AFMAN 34-135, Table 4.1, Rule 26 and Note 11);

(5) Open mess (club) membership, as determined by each respective club (AFI 34-101, Table A2.1, Priority 14) (contractor personnel must be a US employee of a firm under contract to DoD);

(6) Casualty assistance (mortuary services) on a reimbursable basis (AFI 34-501, para 4.9 (for deaths occurring OCONUS));

(7) Occupational health requirements for contractor personnel and reimbursable emergent care for contractor personnel and family members of contractor personnel. Elective care and routine medical care is not authorized for contractor personnel or family members of contractor personnel (AFMAN 41- 210, paras 2.14 and 2.15);

(8) Emergent dental care on a reimbursable basis for contractor personne and family members of contractor personnel (AFMAN 41-210, paras 2.14 and 2.15);

(9) Department of Defense Dependent Schools on a space-created, tuition- paying basis (DoDEAR 1342.13, para 4.3.1.3) (Authorized for minor dependents of US citizen who are full-time defense contractor personnel under contract with DoD and the contract authorizes dependent education on tuition fee basis in the DoD Dependent Schools);

(10) Postal Support (DoD 4525.6-M, AP1.3.17.1 (US citizen employees of a US-owned contractor);

(11) Local Air Force Morale, Welfare, and Recreation services (AFI 34- 101, Table A2.1, Priority 14) (contractor personnel must be a US employee of a firm under contract to DoD);

(12) Issuance of U.S. Forces, Japan Operator's Permit (KABI 31-218, ch.2);

(13) Issuance of vehicle license plates (KABI 31-218, ch. 3 and MCIPAC- MCBBO 11240.1).

The following items may be provided, when fascilities are able to accomodate.

(4) The Contractor and contractor personnel shall comply with the policies and procedures described in USFJINST 64-100, Contract Performance in Japan, dated 25 October 2019, and USFJINST 36-2811, Indoctrination Training Programs, dated 6 November 2015.

7. DELIVERABLES

7.1 The table below is a list of required CDRLs against both the basic contract and individual task order PWSs. Any CDRL specified for a task order is applicable to all task orders.

CDRL/Deliverable Table

CDRL

Number

PWS

Reference

A001

5.2 Monthly Status Report Summarizes:

- Unit types completed;

- In-work SE status and estimated completion dates;

- Type of maintenance for each SE unit.

Task Order

COR

No later than 10th calendar day of the following month

A002

6.6.1 Pre-Transportation Inspection Form Documents initial condition of equipment prior to transport to contractor facility.

Task Order

COR

No later than close of business on the day equipment is transported to contractor facility.

8 Service Summary

PWS

Reference Desired Outcome (Performance Objective) Performance Standard (Performance Threshold)

4.1.1 4.2.2.1 SS-1 Maintenance Effectiveness SE must be completed to technical order specifications and as outlined in the PWS.

No more than 5% of SE will require re-work per month.

4.1.1 4.2.3.1

SS-2 Scheduling Effectiveness - Refurbishment SE must be delivered in accordance with the timeline specified in the PWS.

All refurbishments either on or within one week of the scheduled completion date.

4.1.2 4.1.3 4.2.3.1 SS-3 Scheduling Effectiveness – CCI & Wash SE must be delivered in accordance with the timeline specified in the PWS.

No more than 5% behind scheduled monthly timeline specified in the PWS.

Quantities of SE delivered and invoiced must match quantities on pick-up tickets/manifests.

No deviations authorized.

References:

U.S. Air Force Corrosion Prevention and Control Office (AFCPCO) - http://afcpo.com Qualified Products Listing (QPL) - http://quicksearch.dla.mil Enhanced Technical Information Management System (ETIMS) https://etims.cce.af.mil/ETIMS/index