1. Netsmart emergency-purchase-statement-v-26-1-5-21-26.pdf
PDF 1 MB Posted
- Solicitation number
- 26-482DPH-POLPL-B-52640
- Issued by
- St. Clair County, Illinois
About this file
This is an Emergency Purchase Statement filed by the Illinois Department of Public Health (IDPH) with the State of Illinois Chief Procurement Office for General Services regarding emergency maintenance and operational support services for the Illinois Vital Records System. The emergency procurement was necessitated by timing constraints that prevented completion of the competitive procurement process prior to contract expiration, creating risk of service interruption. The services required include maintenance, licensing, and operational support for the proprietary IVRS-NX system and related modules, including birth registration, universal newborn screening, death registration, fetal death registration, customization services, security applications, adverse pregnancy outcomes reporting, medical death investigation case management, and various SaaS interfaces. The emergency contract was awarded to Netsmart Technologies Inc., the sole vendor capable of providing these services due to its ownership and control of the system's proprietary source code. The contract was awarded on May 19, 2026, with authorization dated May 21, 2026, and is intended to maintain continuity of operations until a replacement solicitation and competitive procurement process can be completed.
The total cost of this emergency procurement is $150,029.10 (actual amount), with funding provided through a combination of federal funds and state appropriated funds. No active state contract was available to meet these requirements. Netsmart Technologies Inc., located at 11100 Nall Avenue, Overland Park, Kansas 66211, was selected as the sole vendor because it provides the source code for the current customized proprietary application and is the only entity capable of maintaining the existing software. The IDPH determined that no certified Business Enterprise Program vendors could provide the required services due to the proprietary nature of the system. The Illinois Vital Records System processes approximately 500,000 vital records annually and serves approximately 6,000 statewide users, including hospitals, funeral directors, physicians, coroners, local registrars, and other authorized stakeholders.
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EMERGENCY PURCHASE STATEMENT
State of Illinois Chief Procurement Office for General Services Emergency Purchase Statement V.26.1 Page of
EMERGENCY PURCHASE STATEMENT
Page of State of Illinois Chief Procurement Office for General Services Emergency Purchase Statement v.26.1 Emergency Purchases are conducted pursuant to 30 ILCS 500/20-30 and 44 Ill. Adm. Code 1.2030.
Emergency Purchase Details Emergency Condition (select the appropriate option from the drop-down menu below):
Provide a description and reasons for needing this emergency purchase:
Provide the conditions and circumstances that led to the need for this emergency purchase:
Reason for selection of this particular vendor:
Description of supplies or services to be provided:
Emergency procurements shall be made with as much competition as is practicable under the circumstances, and agencies shall utilize best efforts to include contractors certified under the Business Enterprise Program in its emergency procurement process. 30 ILCS 500/20-30(a).
Describe the actions taken by the agency to make the emergency purchase with as much competition as is practicable under the circumstances:
List the actions taken by the agency that constitute its best efforts to include contractors certified under the Business Enterprise Program in this emergency purchase:
Is there an active State contract available for the required supplies or services?
If Yes is checked above, explain why the existing contract does not meet the need:
This emergency contract was awarded on the earliest of these dates: (choose one) *Pursuant to 44 Ill. Admin. 1.2030 (f)(5), if Estimated is indicated, an Emergency Final Cost form will be submitted by the State agency and published by the State Purchasing Officer no later than the tenth day of the succeeding month. If Actual is chosen and the total cost differs from the amount on this statement, an Emergency Final Cost form must be submitted and published within the same timeframe.
Select the type of funding to be used:
Signature This emergency purchase was made with as much competition as is practicable under the circumstances. Best efforts were utilized to include contractors certified under the Business Enterprise Program in the process.
I am authorized to make this emergency purchase, and I know and understand the contents of this statement and all statements herein are true and correct to the best of my knowledge.
11.0.0.20130303.1.892433.887364
| VendorZip: 66211 |
| VendorState: KS |
| VendorCity: Overland Park |
| VendorAddress: 11100 Nall Avenue |
| Vendor: Netsmart Technologies Inc |
| AgencyZip: 62702 |
| AgencyState: IL |
| AgencyCity: Springfield |
| AgencyAddress: 925 E. Ridgley Ave. |
| AgencyDivision: Vital Records |
| AgencyUniversity: Illinois Department of Public Health |
| CurrentMasterPage: |
| MasterPageCount: |
| ReferenceNumber: 26-482DPH-POLPL-B-52640 |
| DropDownListQuickPurchase: To ensure integrity of State records |
| CheckBox1ProtectingHealth: 0 |
| CheckBox2DiscountedPrice: 0 |
| CheckBox3RareItems: 0 |
| CheckBox4Entertainment: 0 |
| CheckBox5AvoidLapsing: 0 |
| TextField2: The Illinois Vital Records System provides a statewide web based platform used to register, process, maintain, and retrieve birth, death, and fetal death records. The system is utilized by IDPH staff, hospitals, clinics, funeral directors, physicians, coroners, medical examiners, local registrars, and other authorized users throughout Illinois. Approximately 500,000 vital records are processed annually through this system. |
This emergency procurement is necessary to maintain continued licensing, maintenance and operational support services for the existing proprietary system following expiration of the prior contract and while a replacement solicitation and competitive procurement process are completed. Without these services, the State risks interruption to the electronic filing, processing, reporting, and retrieval of vital records, resulting in significant delays to public health reporting, issuance of certified records, newborn registration activities, death reporting, benefits processing, legal proceedings, and other essential State and public functions dependent upon timely access to vital records information.
Continued operation of the system is also necessary to support disease surveillance, cause of death reporting, public health monitoring activities, and statewide access to vital records data relied upon by governmental entities and authorized stakeholders.
| TextField4: IDPH initiated efforts to continue and renew maintenance and operational support services for the Illinois Vital Records System; however, due to timing constraints, the procurement process was not completed prior to the expiration of the current contract. As a result, emergency services are necessary to maintain uninterrupted operation of the State’s vital records system while a replacement solicitation and competitive procurement process are completed. Without these services, the State risks disruption to the electronic registration, processing, reporting, and retrieval of birth, death, and fetal death records relied upon by hospitals, funeral directors, physicians, coroners, local registrars, State staff, and other authorized stakeholders throughout Illinois. |
| ExplanationForSelectingVendor: Netsmart Technologies, Inc. provides the source code that the current customized, proprietary application uses. They are the only vendor who can maintain the current software. Without this vendor IDPH would experience untimely delays in the filing of vital records would result in delayed dispositions. Families would be delayed along with death benefits, legal and estate matters. Families would be delayed months to place their newborns on their health insurance and months to obtain a social security card for their newborn. Access to vital records by stakeholders, governmental units, and others would be delayed. Issuance of certified copies of birth and death records will be delayed and in turn will delay obtaining the drivers licenses, passports and other legal documents that require certified copies of vital records. The current system is used to monitor disease outbreaks, cause of death data tracking and surveillance would be manual and delayed by months. Training time and effort costs for over 6,000 statewide users of the system to switch back to paper filing of vital records. It would be extremely difficult for the over 6000 system users and limited State staff to manually transfer vital records for signatures and to the State archives for manual retrieval purposes. |
| ExplanationSuppliesServices: These services are necessary to maintain licensing, maintenance, operational support, and continued functionality of the Illinois Vital Records System (IVRS) until a replacement solicitation and contract can be completed and awarded. Services provided under this emergency procurement include maintenance and operational support associated with the existing IVRS proprietary system and related modules, including but not limited to: |
• Birth and Universal Newborn Screening (UNS)
• Death Registration
• Fetal Death Registration
• Death Customization Services
• OVS
• Security Application
• GIS Application Framework
• Adverse Pregnancy Outcomes Reporting System (APORS)
• Corresponding Accounting System (CAS)
• Fax Attestation Development and Production Support
• Third Party Maintenance
• CareConnect FHIR Interface SaaS services associated with Birth and Fetal Death Reporting
• CareConnect FHIR Interface SaaS services associated with Medical Death Investigation (MDI) Case Management
These services support the continued electronic registration, processing, reporting, maintenance, and retrieval of vital records and associated public health reporting functions utilized by State staff, hospitals, funeral directors, physicians, coroners, medical examiners, local registrars, and other authorized stakeholders throughout the State of Illinois.
| TextField3: Due to the proprietary nature of the existing Illinois Vital Records System and the vendor’s ownership of the source code, IDPH determined that Netsmart Technologies, Inc. is the only vendor capable of providing the required maintenance, licensing, operational support, and continuity services for the current system. IDPH evaluated operational alternatives and determined that transitioning to another vendor prior to completion of a competitive procurement would create a substantial risk of disruption to the registration, processing, and retrieval of vital records statewide. This emergency procurement is limited to the services necessary to maintain continuity of operations until a new solicitation and replacement contract can be completed. |
| TextField1: IDPH reviewed whether certified Business Enterprise Program (BEP) vendors could provide the required services associated with the existing Illinois Vital Records System. Due to the proprietary nature of the current system and Netsmart Technologies, Inc.’s ownership and control of the source code, no certified BEP vendor was identified that could provide the required maintenance, licensing, and operational support services for the existing system. IDPH limited this emergency procurement to only those services necessary to maintain continuity of operations while a replacement solicitation and competitive procurement process are completed. |
| CheckBoxYes: 0 |
| CheckBoxNo: 1 |
| ExplanationDoesNotMeetNeed: |
| CheckBox1: 1 |
| DateField1: 2026-05-19 |
| CheckBox2: 0 |
| CheckBox3: 0 |
| DateField3: |
| TextFieldAmountExpenditure: $150,029.10 |
| ActualOrEstimated1: Actual |
| CheckboxFederalFunds: 1 |
| CheckboxStateAppFunds: 1 |
| CheckBoxStateGrantFunds: 0 |
| CheckBoxOther: 0 |
| AuthorizedSignature: |
| TitleField: APO |
| PrintedNameField: Mike Caceres |
| AuthorizedDateField: 2026-05-21 |
| IfOtherExplainTextField: |
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