Getac+PA+Final+2-14-2025.pdf

Sourcewell

PARTICIPATING ADDENDUM

(Hereinafter “Participating Addendum”) For

Law Enforcement Equipment Between

The State of North Dakota (hereinafter “Participating State” or “STATE”) and Getac, Inc. (hereinafter “Supplier” or “CONTRACTOR”)

Sourcewell Contract #090122-GET (hereinafter “Master Agreement”) North Dakota State Contract No:

1. Scope: This participating addendum (Participating Addendum) including Exhibit A, covers the Law Enforcement Equipment per Sourcewell contract #090122-GET for use by state agencies and other entities located in the Participating State authorized by that state’s statutes to utilize state contracts with the prior approval of the state’s chief procurement official.

2. Participation: Use of specific Sourcewell cooperative contracts by agencies, political subdivisions and other entities (including cooperatives) authorized by an individual state’s statutes to use state contracts are subject to the prior approval of the respective state chief procurement official. Issues of interpretation and eligibility for participation are solely within the authority of the state chief procurement official.

3. Coterminous: The term of this Participating Addendum is coterminous with Sourcewell contract

#090122-GET.

4. Confidentiality: CONTRACTOR shall not use or disclose any information it receives from STATE under this Participating Addendum that STATE has previously identified as confidential or exempt from mandatory public disclosure except from mandatory public disclosure except as necessary to carry out the purposes of this Participating Addendum or as authorized in advance by STATE. STATE shall not disclose any information it receives from CONTRACTOR that CONTRACTOR has previously identified as confidential and that STATE determines in its sole discretion is protected from mandatory public disclosure under a specific exception to the North Dakota open records law, North Dakota Century Code (N.D.C.C.) Ch. 44-04. The duty of STATE and CONTRACTOR to maintain confidentiality of information under this section continues beyond the term of this Participating Addendum.

5. Compliance with public records laws: CONTRACTOR understands that, except for disclosures prohibited in this Participating Addendum, STATE must disclose to the public upon request any records it receives from CONTRACTOR. CONTRACTOR further understands that any records obtained or generated by CONTRACTOR under this Participating Addendum, except for records that are confidential under this Participating Addendum, may, under certain circumstances, be open to the public upon request under the North Dakota public records law. CONTRACTOR agrees to contact STATE as soon as reasonably possible upon receiving a request for information under the public records law and to comply with STATE’s instructions on how to respond to the request.

6. Spoliation: CONTRACTOR shall notify State of all potential claims that CONTRACTOR is aware of that arise as a result of CONTRACTOR’S performance under this Participating Addendum.

CONTRACTOR shall also take all reasonable steps to preserve all physical evidence and

(Hereinafter “Participating Addendum”) For

Law Enforcement Equipment Between

The State of North Dakota (hereinafter “Participating State” or “STATE”) and Getac, Inc. (hereinafter “Supplier” or “CONTRACTOR”)

Sourcewell Contract #090122-GET (hereinafter “Master Agreement”) North Dakota State Contract No:

information that may be relevant to the circumstances surrounding a potential claim, while maintaining public safety, and grants to STATE the opportunity to review and inspect the evidence, including the scene of an accident.

7. Cooperative Purchasing Contract: This Participating Addendum is a cooperative purchasing contract established pursuant to N.D.C.C. § 54-44.4-13. This Participating Addendum is made available to state entities, institutions under the jurisdiction of the State Board of Higher Education, other government entities (including counties, cities, townships, public primary and secondary educational entities, governmental boards and commissions), nonprofit entities established on behalf of public entities, tribal agencies, transportation providers under N.D.C.C. Ch. 39-04.2, and the International Peace Garden. Participation in this open-ended Participating Addendum is not mandated; therefore, the estimated volume of this Participating Addendum is not known.

8. Governing Law and Venue: This Participating Addendum is governed by and construed in accordance with the laws of the State of North Dakota. Any action to enforce this Participating Addendum must be adjudicated exclusively in the state District Court of Burleigh County, North Dakota. Each party consents to the exclusive jurisdiction of such court and waives any claim of lack of jurisdiction or forum non conveniens.

9. Insurance: In addition to the Insurance requirements of Section 18 in the Master Agreement, Supplier shall secure and keep in force during the term of this agreement and Supplier shall require all subcontractors, prior to commencement of an agreement between Supplier and the subcontractor, to secure and keep in force during the term of this Participating Addendum, from insurance companies, government self-insurance pools or government self-retention funds, authorized to do business in North Dakota, the following insurance coverages:

1) Automobile liability, including Owned (if any), Hired, and Non-Owned automobiles, with minimum liability limits of $500,000 per person and $2,000,000 per occurrence.

2) Workers compensation coverage meeting all statutory requirements. The policy must provide coverage for all states of operation that apply to the performance of this Contract.

3) Employer’s liability or “stop gap” insurance of not less than $2,000,000 as an endorsement on the worker’s compensation or commercial general liability insurance, or as a separate policy.

The insurance coverages listed above must meet the following additional requirements:

1) Any deductible or self-insured retention amount or other similar obligation under the policies shall be the sole responsibility of the Contractor or Authorized Dealer.

(Hereinafter “Participating Addendum”) For

Law Enforcement Equipment Between

The State of North Dakota (hereinafter “Participating State” or “STATE”) and Getac, Inc. (hereinafter “Supplier” or “CONTRACTOR”)

Sourcewell Contract #090122-GET (hereinafter “Master Agreement”) North Dakota State Contract No:

2) The duty to defend, indemnify, and hold harmless the State under this Participating Addendum shall not be limited by the insurance required in this Participating Addendum.

3) The state of North Dakota and its agencies, officers, and employees (State) shall be endorsed on the commercial general liability policy on a primary and noncontributory basis, including any excess policies (to the extent applicable), as additional insured. The State shall have all the benefits, rights and coverages of an additional insured under these policies that shall not be limited to the minimum limits of insurance required by this agreement or by the contractual indemnity obligations of the Contractor.

4) The Contractor or Authorized Dealer shall furnish a certificate of insurance to the undersigned State representative prior to commencement of this Participating Addendum. All endorsements shall be provided as soon as practicable.

5) Failure to provide insurance as required in this Participating Addendum is a material breach of contract entitling STATE to terminate this Participating Addendum if Contractor does not provide satisfactory evidence of insurance within two business days of request.

6) Contractor or Authorized Dealer shall provide at least 30-day notice of any cancellation or material change to the policies or endorsements. Contractor or Authorized Dealer shall provide on an ongoing basis, current certificates of insurance during the term of the contract. A renewal certificate will be provided 10 days prior to coverage expiration.

10. Indemnification: In addition to any indemnity obligations found In Section 11 of the Master Agreement, CONTRACTOR agrees that any attorney appointed to represent the STATE must first qualify as and be appointed by the North Dakota Attorney General as a Special Assistant Attorney General as required under N.D.C.C. § 54-12-08. Any limitation of liability on behalf of CONTRACTOR is governed by N.D.C.C. § 32-12.2-15.

11. Alternative dispute resolution – jury trial: STATE does not agree to any form of binding arbitration, mediation, or other forms of mandatory alternative dispute resolution. The parties have the right to enforce their rights and remedies in judicial proceedings. STATE does not waive any right to a jury trial.

12. Attorney fees: In the event a lawsuit is instituted by STATE to obtain performance due under this Participating Addendum, and STATE is the prevailing party, CONTRACTOR shall, except when prohibited by N.D.C.C. § 28-26-04, pay STATE’S reasonable attorney fees and costs in connection with the lawsuit.

(Hereinafter “Participating Addendum”) For

Law Enforcement Equipment Between

The State of North Dakota (hereinafter “Participating State” or “STATE”) and Getac, Inc. (hereinafter “Supplier” or “CONTRACTOR”)

Sourcewell Contract #090122-GET (hereinafter “Master Agreement”) North Dakota State Contract No:

13. Data Security

a) “Data” as used herein shall mean all data uploaded to CONTRACTOR’S cloud hosted solution by STATE. Remote access to Data from outside the United States, including remote access to Data by authorized support staff in identified support centers, is prohibited.

b) CONTRACTOR shall transmit, process, and store STATE Data within the continental United States.

c) CONTRACTOR shall notify STATE at least 90 days prior to any relocation of STATE’s Data to a different hosting facility. STATE reserves the right to terminate the Participating Addendum without penalty if STATE does not approve of the new hosting facility.

14. Single Sign On

CONTRACTOR shall comply with STATE authentication standards requiring integration of STATE users with the STATE's Azure Active Directory and/or Active Directory as the only method of authentication.

15. Use Of Artificial Intelligence (AI) and Machine Learning (ML)

STATE and CONTRACTOR agree CONTRACTOR may wish to use Artificial Intelligence (AI) and Machine Learning (ML) (together AI/ML) to complete CONTRACTOR’s obligations under this Participating Addendum. Unless published in product specifications prior to purchase by STATE, CONTRACTOR’s use of AI/ML is subject to prior, written approval by STATE. CONTRACTOR shall provide to STATE detailed information, in writing, on the use of AI/ML in CONTRACTOR’s obligations under this Participating Addendum. CONTRACTOR agrees to submit new information to STATE for approval any time CONTRACTOR substantially changes its use of AI/ML. STATE reserves the right to terminate the Participating Addendum for cause if CONTRACTOR uses AI/ML in a manner that STATE has not had the opportunity to approve or denied approval.

16. Primary Contacts: The primary contact individuals for this Participating Addendum are as follows (or their named successors):

Contractor Name Getac, Inc.

Address 3800 American Blvd W, Ste 500, Bloomington, MN 55431 Telephone 949-247-4114

(Hereinafter “Participating Addendum”) For

Law Enforcement Equipment Between

The State of North Dakota (hereinafter “Participating State” or “STATE”) and Getac, Inc. (hereinafter “Supplier” or “CONTRACTOR”)

Sourcewell Contract #090122-GET (hereinafter “Master Agreement”) North Dakota State Contract No:

E-mail Contract.administrator_us@getac.com

Participating Entity Name Chad Keech “State of North Dakota”

Address 600 E Boulevard Ave, Dept 012, Bismarck, ND 58505-0310 Telephone (701) 328-2767

Fax (701) 328-1615 E-mail ckeech@nd.gov

17. Orders: Any Order placed by a Participating Entity for a Product and/or Service available from the Master Agreement through this Participating Addendum shall be deemed to be a sale under (and governed by the prices and other terms and conditions) of the Master Agreement unless the parties to the Order agree in writing that another contract or agreement applies to such Order.

IN WITNESS WHEREOF, the parties have executed this Participating Addendum as of the date of execution by both parties below.

Participating State: State of North Dakota Contractor: Getac, Inc.

By: By:

Name: Chad Keech Name:

Title: State Procurement Officer Title:

Date: Date: 2/14/2025

(Hereinafter “Participating Addendum”)

For Law Enforcement Equipment

Between The State of North Dakota (hereinafter “Participating State” or “STATE”) and Getac, Inc. (hereinafter “Supplier” or “CONTRACTOR”)

Sourcewell Contract #090122-GET (hereinafter “Master Agreement”) North Dakota State Contract No:

For Law Enforcement Equipment

Between The State of North Dakota (hereinafter “Participating State” or “STATE”) and Getac, Inc. (hereinafter “Supplier” or “CONTRACTOR”)

Sourcewell Contract #090122-GET (hereinafter “Master Agreement”)

EXHIBIT A – Software as a Service (SaaS) Service Level Agreement (SLA)

CONTRACTOR represents and warrants that the services will be performed in a professional manner consistent with industry standards reasonably applicable to such services.

1. AVAILABILITY:

The SaaS shall be available twenty-four (24) hours per day, 365 days per year (excluding agreed-upon scheduled maintenance downtime).

2. Support And Error Resolution:

CONTRACTOR will respond to STATE requests for support services regarding the licensed software in accordance with the procedures identified below. In each case, STATE may describe and submit the problem by telephone, email or online helpdesk/service desk tool.

Incident Severity Response

Time

Targeted Resolution

Time Escalation Procedure

High Impact – System unusable

1 hour Resolution within:

24 hours

Report issue to Getac Technical Support using provided mechanism

Medium Impact – System useable with severely restricted functionality or performance

4 hours

Resolution within:

48 hours Report issue to Getac Technical Support using provided mechanism

Low Impact – system useable with minor impact on functionality or performance

8 hours

Resolution within:

Mutually agreed time frame based on prioritization

Report issue to Getac Technical Support using provided mechanism

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Between

3. RPO and RTO

CONTRACTOR commits to a RPO of four (4) hours and RTO of twelve (12) hours. In other words, when unscheduled downtime occurs, CONTRACTOR will resume service with data matching what the system contained at some point within the four hours preceding the unscheduled downtime. Additionally, the system cannot be down for longer than twelve (12) hours during unscheduled downtime.

4. Saas And Data Security:

a) CONTRACTOR shall:

1) Certify the sufficiency of its security standards, tools, technologies and procedures in providing SaaS under this Participating Addendum.

2) Compliance with the following:

i. Undergo an annual Statement on Standards for Attestation Engagements (SSAE) Service Organization Control (SOC) 2 Type II audit or equivalent such as ISO 27001 for the CONTRACTOR’s Control Environment. Audit results and CONTRACTOR’s plan to correct any negative findings shall be provided to the STATE within fourteen (14) calendar days of request by STATE.

ii. Provide STATE with a detailed description of the audited Control Environment. If STATE determines the Control Environment is not satisfactory, the STATE may request CONTRACTOR to correct any deficiencies.

3) Compliance with applicable industry standards, law, regulations and guidelines.

b) CONTRACTOR shall complete a security questionnaire from the STATE on an annual basis at no cost to the STATE, unless CONTRACTOR has received FedRAMP, StateRAMP, or HiTrust certification. CONTRACTOR shall provide completed questionnaire within twenty-one (21) calendar days of receiving a written request, provided, nothing contained in this Agreement shall obligate CONTRACTOR to disclose sensitive information of which disclosure could risk the security of CONTRACTOR’s information systems. CONTRACTOR shall undergo a security questionnaire when a breach has occurred.

c) CONTRACTOR shall implement and maintain all appropriate administrative, physical, technical and procedural safeguards in accordance with section a) above at all times during the term of this Participating Addendum to secure such Data from Data Breach, protect the Data and the SaaS from hacks, introduction of viruses, disabling devices, malware and other forms of malicious or inadvertent acts that can disrupt the STATE’s access to its Data.

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c) CONTRACTOR shall allow the STATE reasonable access to SaaS security logs, latency statistics, and other related SaaS security data that affect this Participating Addendum and the STATE’s Data, at no cost to the STATE.

d) CONTRACTOR assumes responsibility for the security and confidentiality of the Data solely under its control.

e) No Data shall be copied, modified, destroyed or deleted by CONTRACTOR other than for normal operation or maintenance of SaaS during the Participating Addendum period without prior written notice to and written approval by the STATE.

5. [Reserved]:

6. Encryption:

Information designated as sensitive, including PII, shall be encrypted end-to-end while it is in transit, and at rest on Getac devices capable of encryption at rest, provided the State configures such devices accordingly. Notwithstanding the foregoing, CONTRACTOR shall ensure all State Data hosted within Getac’s cloud infrastructure is encrypted at rest. Data must be encrypted using the most current Federal Information Processing Standard (FIPS) 140-2 validated cryptographic modules and the current Advanced Encryption Standard algorithm.

7. Rights To Data:

The Parties agree that as between them, all rights, including all intellectual property rights, in and to Data shall remain the exclusive property of the STATE, and CONTRACTOR has a limited, non-exclusive license to access and use the Data as provided to CONTRACTOR solely for performing its obligations under the Participating Addendum. Nothing herein shall be construed to confer any license or right to the Data, including user tracking and exception Data within the system, by implication, estoppel or otherwise, under copyright or other intellectual property rights, to any third party. Unauthorized use of Data by CONTRACTOR or third parties is prohibited. For the purposes of this requirement, the phrase “unauthorized use” means the data mining or processing of data, stored or transmitted by the service, for unrelated commercial purposes, advertising or advertising-related purposes, or for any other purpose other than security or service delivery analysis that is not explicitly authorized.

STATE shall have the ability to export data in partial or in entirety at its discretion without interference from the CONTRACTOR. This includes the ability for the STATE to export data to other service providers.

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8. Data Backup:

a) CONTRACTOR shall provide geographical disparate storage on a daily basis of all backup disks, data, or materials of any type whatsoever produced in whole or in part in connection with or related to the performance by CONTRACTOR of its obligations under this Contract (including without limitations discs, tapes, other storage media, work papers and partial drafts of documentation code).

b) CONTRACTOR shall use appropriate and reliable storage media. CONTRACTOR shall regularly backup STATE Data and retain such backup copies for a minimum of twelve (12) months or timeframe required by applicable laws and regulations, unless State terminates services for hosting of such STATE Data.

9. Data Retention Schedule and Disposal:

a) CONTRACTOR shall retain STATE’s Data until the STATE deletes the data or until the State no longer procures Data hosting services from CONTRACTOR.

b) At the STATE’s election, CONTRACTOR will either securely destroy or transmit to STATE repository any backup copies of STATE Data; provided if STATE requests transmission of backup copies, CONTRACTOR reserves the right to charge a reasonable data export/transmission fee for such service.

c) CONTRACTOR shall supply STATE a certificate indicating the records disposed of, the date disposed of, and the method of disposition used.

d) CONTRACTOR shall retain audit logs associated with STATE activity within CONTRACTOR’s software for a minimum of twelve (12) months or timeframe required by applicable laws and regulations.

10. Transition Assistance:

a) For ninety (90) days prior to the expiration date of this Participating Addendum, or upon notice of termination of this Participating Addendum, CONTRACTOR shall assist the STATE in extracting and/or transitioning all Data securely in native file format (“Transition Period”) at expense to the STATE.

b) CONTRACTOR and STATE shall develop a Transition Plan (“Transition Plan”) detailing each party’s respective tasks in connection with the orderly transition and migration of the licensed software, Data, any generated contextual data such as reference tables, metadata, structured and unstructured data not necessarily provided by STATE, and hosting services.

c) Upon termination or non-renewal of this Participating Addendum or in the event STATE makes a determination to host the licensed software at STATE’s hosting location or a third-party location as defined in SOW or Exhibit X (Transition Plan), the Transition Plan shall be implemented.

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d) During the Transition Period, SaaS and Data access shall continue to be made available to the STATE without alteration.

e) Unless otherwise stated in SOW or Exhibit X (Transition Plan), as determined by the STATE the CONTRACTOR shall permanently destroy or render inaccessible any portion of the Data in CONTRACTOR’s and/or subcontractor’s possession or control following the expiration of all obligations in this section. Within thirty (30) days, CONTRACTOR shall issue a written statement to the STATE confirming the destruction or inaccessibility of the STATE’s Data.

f) In the event the Transition Plan is implemented, costs shall not be higher than the current amounts quoted to STATE by CONTRACTOR under this Participating Addendum.

CONTRACTOR shall provide reasonable assistance as requested by STATE to successfully complete transition. The STATE at its option, may purchase additional transition services as agreed upon in the SOW or Exhibit X (Transition Plan).

g) In the event the SaaS is decommissioned or no longer offered the Transition Plan shall be implemented.

11. Data Breach:

a) Within 36 hours of discovery or reasonable belief of any Data Breach affecting STATE data, CONTRACTOR shall provide notice, by phone and through electronic mail, to the individuals identified in SAAS NOTICE section of this Exhibit.thirty six (36) hours or the timeframe required by applicable laws and regulations after CONTRACTOR reasonably believes there has been such a Data Breach affecting STATE data. To the extent known at the time of notification, CONTRACTOR’s notice shall include:

1) The nature of the Data Breach;

2) The Data accessed, used or disclosed;

3) The person(s) who accessed, used, disclosed and/or received Data (if known);

4) What CONTRACTOR has done or will do to quarantine and mitigate the Data

Breach; and

5) What corrective action CONTRACTOR has taken or will take to prevent future Data

Breaches.

b) CONTRACTOR will provide daily updates, or more frequently if required by the STATE, regarding findings and actions performed by CONTRACTOR until the Data Breach has been effectively resolved to the STATE’s satisfaction.

c) CONTRACTOR shall quarantine the Data Breach, ensure secure access to Data, and repair SaaS as needed in accordance with SLA set above in this attachment. Failure to do so may result in the STATE exercising its options for assessing damages or other remedies under this Participating Addendum.

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d) CONTRACTOR shall conduct an investigation of the Data Breach and shall share the report of the investigation with the STATE. The STATE and/or its authorized agents shall have the right to lead (if required by law) or participate in the investigation. CONTRACTOR shall cooperate fully with the STATE, its agents and law enforcement.

12. Disaster Recovery/Business Continuity:

a) In the event of disaster or catastrophic failure that results in significant Data loss (of STATE data) or extended loss of access to STATE Data, CONTRACTOR shall provide notice, by phone and through electronic mail, to the individuals identified in the SAAS NOTICE section of this exhibit. CONTRACTOR shall provide such notification within twenty-four

(24) hours after CONTRACTOR reasonably believes there has been such a disaster or catastrophic failure impacting STATE Data. In the notification, CONTRACTOR shall inform the STATE of:

1) The scale and quantity of the Data loss;

2) What CONTRACTOR has done or will do to recover the Data and mitigate any deleterious effect of the Data loss; and

3) What corrective action CONTRACTOR has taken or will take to prevent future Data loss.

4) If CONTRACTOR fails to respond immediately and remedy the failure, the STATE may exercise its options for assessing damages or other remedies under this Participating Addendum.

b) CONTRACTOR shall restore continuity of SaaS, restore Data in accordance with the RPO and RTO as set forth in the SLA, restore accessibility of Data, and repair SaaS as needed to meet the performance requirements stated in the SLA. Failure to do so may result in the STATE exercising its options for assessing damages or other remedies under this Participating Addendum. Notwithstanding anything in this agreement to the contrary, CONTRACTOR shall not be liable to the STATE for performance failures due to force majeure events, which include but are not limited to any act of God, such as but not limited to; war; riot; civil strife; act of terrorism, domestic or foreign; embargo; governmental rule, regulation or decree; flood, fire, hurricane, tornado, or other casualty; earthquake; strike, lockout, or other labor disturbance; the unavailability of labor or materials to the extent beyond the control of CONTRACTOR; or any other events or circumstances not within the reasonable control of CONTRACTOR.

c) CONTRACTOR shall conduct an investigation of the disaster or catastrophic failure and shall share the report of the investigation with the STATE. The STATE and/or its authorized agents shall have the right to lead (if required by law) or participate in the investigation.

CONTRACTOR shall cooperate fully with the STATE, its agents and law enforcement.

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13. Audit And Examination:

a) Upon advance written request, CONTRACTOR agrees to provide the STATE or its designated representative documentation relating to CONTRACTOR’s SaaS operational logs, records and databases, that relate to the SaaS purchased by the STATE.

CONTRACTOR shall also provide report or copy of penetration test and/or vulnerability scans if requested.

b) CONTRACTOR authorizes the State to perform vulnerability scans against CONTRACTOR’s public facing websites and applications.

c)

d) After any significant Data loss or Data Breach or as a result of any disaster or catastrophic failure impacting STATE Data, CONTRACTOR will at its expense have an independent, industry-recognized, STATE-approved third party perform an information security audit.

The audit results shall be shared with the STATE within seven (7) days of CONTRACTOR’s receipt of such results. Upon CONTRACTOR receiving the results of the audit, CONTRACTOR will provide the STATE with written evidence of planned remediation within thirty (30) days and promptly modify its security measures in order to meet its obligations under this Participating Addendum.

14. Discovery:

If CONTRACTOR receives a request which may reasonably be interpreted as requiring access to the Data of the STATE or the STATE’s use of the SaaS, CONTRACTOR shall provide notice, by phone and through electronic mail, to the individuals identified in the SAAS NOTICE section of this Exhibit, unless prohibited by law from providing such notification. CONTRACTOR shall provide such notification within two business days after CONTRACTOR receives the request.

CONTRACTOR shall not respond to subpoenas, service of process, Public Records Act requests, and other legal requests directed at CONTRACTOR regarding this Participating Addendum without first notifying the STATE unless prohibited by law from providing such notification. CONTRACTOR agrees to provide its intended responses to the STATE with adequate time for the STATE to review, revise and, if necessary, seek a protective order in a court of competent jurisdiction. CONTRACTOR shall not respond to legal requests directed at the STATE unless authorized in writing to do so by the STATE.

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15. Saas Notice:

All notices or other communications required under this exhibit must be provided to the following:

STATE - Agency CONTRACTOR Name Maria Gutierrez Title Contract Administrator Address 15495 Sand Canyon Ave., Ste 350 City, State, Zip Irvine, CA 92618 Phone 949-247-4114 Email Contract.administrator_us@getac.com

STATE – ITD

GRC Team GRC Team 4201 Normandy Street Bismarck, ND 58503 701-328-4470 cygrc@nd.gov