03C19Q0116_-_USBP_Yuma_Surge_Custodial_Services_-_FBO_Att._1_-_Statement_of_Work_-_AMENDMENT_ONE.pdf

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STATEMENT OF WORK (SOW)

JANITORIAL/CUSTODIAL SERVICES

U.S. CUSTOMS AND BORDER PROTECTION

YUMA STATION SURGE CLEANING

1. BACKGROUND:

The US Customs and Border Protection, US Border Patrol has an urgent need for custodial/janitorial services for the Yuma Station (YUS). YUS is currently experiencing an influx in the number of detainees being held on the property creating an overflow situation requiring the need for removal of trash and other general cleaning tasks.

2. SCOPE:

The Contractor shall provide all services, supplies (as specified), equipment, supervision, and training for custodial services in accordance with the two (2) task and frequency charts (SOW Appendix One) for each area of the Yuma Station property specified.

3. APPLICABLE DOCUMENTS:

The Contractor shall comply with the standards issued by the Secretary of Labor at 29 CFR Part 1910.

The employer shall have the Material Safety Data Sheets (MSDS), in the workplace for each hazardous chemical that they use.

The employer shall develop, implement, and maintain at each workplace, a written HAZCOM Program in accordance with 29 CFR 1910, 1200(e).

Storage of flammable or combustible liquids shall be accomplished in compliance with 29 CFR

1910.106 and National Fire Protection Associate, Chapter 30 unless kept in an appropriate storage area.

4. SPECIFIC TASKS:

CUSTODIAL REQUIREMENTS AND QUALITY STANDARDS

The Contractor is expected to perform services in a manner that maintains the facility according to contract standards consistently throughout the period of performance. Certain locations have additional requirements exceeding what is shown below. When this occurs, the additional

SOW – USBP Yuma Sector Surge Custodial Services Page 2 of 15 requirements will be specifically shown/described on the Task and Frequency Charts. (SOW Appendix One)

The Task and Frequency Chart schedule shall be posted at the station showing the specific date a contract item is to be performed and a space for Contractor personnel and Government personnel to initial that the service has been performed as required. The Contractor’s Team Leader is to initial at the completion of work and Government personnel shall complete the inspection of the work at the start of the next normal workday. Any discrepancies are to be immediately reported to the Contractor. A new chart will be posted by the Contract Manager or designee one working day prior to start of the new month.

a. SWEEP FLOORS: The Contractor shall sweep all non-carpeted floor surface areas, including corners and abutments, so that after sweeping the floors are free of spills, trash, visible litter, dust, and other foreign matter. No dirt shall be left in corners, under furniture or behind doors. The Contractor shall move chairs, trash receptacles, and easily movable items to sweep underneath and return them to their original positions.

b. MOPPING FLOORS: All resilient and hard floor areas shall be damp mopped with a germicide so that after mopping they are clean and free of dirt, water streaks, rust stains, mop marks, string, chewing gum, grease, tar, skipped areas and the floors present an overall appearance of cleanliness. The Contractor shall move chairs, trash receptacles, and easily movable items to mop underneath and return to original positions upon completion. Appropriate precautions such as “Caution” signs shall be displayed when the contractor is cleaning the floor and other than contractor personnel are present.

c. REMOVE TRASH: The Contractor shall empty and return to their initial location all wastebaskets and trash/recyclable containers within the building and parking areas of the compound. This shall include all trash containers/recyclable bins at and/or near the buildings and various areas of the parking lot. Boxes, cans and papers placed near a trash receptacle and marked “TRASH” shall be removed by the Contractor. Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. The Contractor shall dispose of trash in plastic bags secured with bag ties in to the appropriate trash bins. The Contractor shall pick up any trash that may fall in or around the facility or grounds during removal of collected trash. All solid waste/recyclable trash collected as a requirement of this contract shall be placed in the appropriate dumpster containers at the site.

d. SWEEP AND DAMP MOP FLOORS: The Contractor shall sweep the floor so it is free of visible litter, dust, and foreign debris and then damp mop with a germicide the accessible areas. Spills of all bio-hazardous waste will be cleaned promptly by a trained cleaning crew utilizing protective clothing and equipment in accordance with OSHA

SOW – USBP Yuma Sector Surge Custodial Services Page 3 of 15 regulations. After mopping and/or hosing, floors shall have a uniform appearance and be free of streaks, debris, or standing water. Holding cells will only be entered for the purpose of cleaning when detainees are not present.

e. PERFORM PAVED AREA CLEANING: The Contractor shall clean within 3-feet of the building exterior so that after cleaning, they are free of paper, trash, bottles and other discarded material. Paper, empty boxes, and cans shall be placed in the appropriate dumpsters. Entrance areas shall be hosed down with water to remove caked mud and dirt.

MISCELLANEOUS REQUIREMENTS

a. The work required under this contract shall be performed with a minimum disruption to the Government personnel working on site.

b. Lights shall be used only in areas where and at the time work is actually being performed.

Unnecessary lights should be turned off.

c. Mechanical equipment controls for heating, ventilation and air-conditioning systems shall not be adjusted by the Contractor’s employees.

d. Water faucets or valves shall be turned off after the required usage has been accomplished.

e. Lost and found articles must be turned in to the PAIC (Patrol Agent in Charge) or COR.

f. Contractor shall immediately notify the designated Border Patrol Agent on duty when an unauthorized or suspicious person is seen on the premises.

g. Report promptly any hazardous conditions and any items in need of repair (leaky faucets, toilet stoppage, etc.) that are discovered during performance of duties to the COR.

h. Move, and replace readily moveable furniture and equipment from the area when cleaning.

i. Ensure that upon completion of work, all tools, equipment, and supplies are properly stored.

GENERAL CONDITIONS AT THE SITE

The Contractor shall be responsible for having ascertained pertinent local conditions readily determined by inspection and inquiry, such as the location, accessibility and general character of the site and extent of existing work within or adjacent thereto, and any other work being performed thereon at the time of submission of the quote. In that the Government has estimated

SOW – USBP Yuma Sector Surge Custodial Services Page 4 of 15 area quantities of the building, the Contractor is urged to inspect the property and verify quantities to his/her satisfaction.

5. DELIVERABLES AND DELIVERY SCHEDULE:

QUALITY CONTROL PROGRAM

The Contractor shall establish a complete Quality Control Program (QCP) to assure the requirements of the contract are provided as specified. The QCP shall be a system for identifying and correcting deficiencies in the quality of services before the level of performance is unacceptable. The program shall be subject to the approval of the CO and COR and must be submitted to both the CO and COR within 15 calendar days of contract award.

PROCEDURE FOR HANDLING DEFICIENCIES

The COR will make a periodic walk through of the buildings and other areas covered by the contract to ascertain the level of services being provided. The COR will notify the Contractor of all complaints and deficiencies noted. After verbal notifications of deficiencies have been received, the Contract Manager or alternate(s) shall be available during normal duty hours within four (4) hours to meet at the specific work location to discuss problem areas. The COR will submit in writing the complaints and deficiencies that were discussed in the verbal notification to the Contractor and submit this information to the CO within forty-eight (48) hours. COR will advise the Contractor to re-perform the deficiencies.

CLEANING QUALITY REQUIREMENTS

Services performed under this contract shall be subject to inspection and approval by the CO and or his/her representative. For the protection of the building and its equipment and the facilitation of the business to be conducted therein, first quality cleaning will be required. Careless performance of work will not be tolerated. Unsatisfactory work will be called to the attention of the Contractor and he/she will be required to correct the work deficiencies and improve the overall work results. Failure by the Contractor to comply with such requests will result either in the corrective work being performed by other means and the cost charged to the Contractor, or in the termination of the contract.

OTHER REQUIREMENTS

Contractors and/or representatives must have a local telephone number. Answering services will not be acceptable.

INSPECTION AND ACCEPTANCE

Inspection and acceptance of supplies or services to be furnished hereunder shall be performed at place of performance by the COR, in accordance with the provisions of this contract. The

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Government reserves the right to conduct any inspection and tests it deems reasonable necessary to ensure that the supplies or services provided conform in all respect to the contract specifications. Supplies or services, which upon inspection are found not to be in conformance with contractual specifications, services shall be promptly rejected and notice of such rejection, together with appropriate instructions will be proved to the Contractor by the CO.

Payment will constitute notification of acceptance.

The Government will use its best efforts to inspect and accept/reject the supplies or services provided within one (1) day. Failure of the Government to inspect the supplies or services within the above stated time shall not be construed as acceptance of such supplies or services.

Written notification of negative inspection, results will be furnished to the Contractor within one

(1) day after completion. The Contractor shall be responsible to re-perform the work to the satisfaction of the government within one (1) day after notification.

NOTICE OF GOVERNMENT DELAYS

In the event the Contractor encounters difficulty in meeting performance requirements, or when he/she anticipates difficulty in complying with the contract delivery schedule, completion date, or whenever the Contractor has knowledge that any actual or potential situation is delaying or threatens to delay the timely performance of this contract, the Contractor shall immediately notify the COR and the CO, in writing, giving pertinent details; provided, however, that this data shall be informational only in character and that this provision shall not be construed as a waiver by the Government or any delivery schedule or date, or any rights of remedies provided by law or under this contract.

EMPLOYMENT OF ILLEGAL ALIENS

Subject to existing laws, regulations, Executive orders, and other provisions of this contract, aliens unauthorized to be employed in the United States shall not be employed by the Contractor, or its subcontractors, to work on, under or with this contract. The Contractor shall ensure that this provision is expressly incorporated into any and all subcontracts or subordinate agreements issued in support of this contract.

QUALIFICATIONS OF CONTRACTOR PERSONNEL

Contractor shall ensure that contractor personnel shall be capable employees, trained and qualified in janitorial work. Employee training shall include all applicable Occupational Safety and Health Act (OSHA) and other related standards. Contractor shall maintain training records for review by the CO or COR.

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PERMITS AND LICENSES

In the performance of work hereunder, the Contractor shall obtain and maintain in effect all necessary permits and licenses required by Federal, State, or Local government, or subdivisions thereof, or of any other duly constituted public authority. Further, the Contractor shall obey and abide by all applicable laws and ordinances.

6. GOVERNMENT-FURNISHED EQUIPMENT AND INFORMATION:

UTILITIES: The Government shall furnish hot/cold water and electrical power at existing outlets for the Contractor to operate such equipment as necessary to conduct his/her work. Water is limited to the normal water supply provided in the building. No special heating or cooling of water will be provided.

STORAGE SPACE: At some locations, space in the building for the storage of supplies and equipment to be used in the completion of work under the contract will be provided. The Contractor shall maintain this space in a neat and orderly condition. No flammable or explosive liquids such as gasoline will be stored in the building. The Government will not be responsible for damage or loss to the Contractor’s stored supplies or equipment. Secured janitor’s closets, where available, will be provided for storing supplies and equipment. The door to the storage space will be locked, and only the Contractor personnel, the PAIC and the COR shall have keys to the storage area.

No tools or equipment will be furnished by the Government to the Contractor.

7. CONTRACTOR FURNISHED SUPPLIES, MATERIALS, EQUIPMENT AND

SERVICES

The Contractor shall furnish all labor, equipment, supervision and employee training necessary for the performance of work of this contract unless otherwise specified above.

The Contractor shall keep an inventory of all chemical supplies used. The Contractor shall not use any materials the COR determines would be unsuitable for the purpose or harmful to the surface to which applied. Costs for correcting damage caused by the Contractor will be borne by the Contractor.

SUPPLIES AND EQUIPMENT: The Contractor shall furnish all supplies and equipment necessary to complete the tasks as outlined in Section 4. This includes any necessary chemical supplies, germicides, disinfectants, cleaning tools, brooms, mops, dust pans, dust cloths, power driven scrubbing machines, etc. The Contractor shall submit to the COR a list of materials and supplies along with a copy of the MSDS’s for each product to be used on this contract for

SOW – USBP Yuma Sector Surge Custodial Services Page 7 of 15 approval prior to usage. Cleaner shall be mild non-abrasive and shall not damage the surface on which it is used.

The Contractor shall also furnish trash bags for approximately six (6) 55-gallon drums. The drums shall be changed at each cleaning.

All supplies and equipment shall meet all applicable OSHA standards. All electrical equipment used by the contractor shall be Underwriters Laboratories (UL) approved. All electrical equipment shall have bumpers and guards to prevent marking or scratching of fixtures, furnishings, or building surfaces on which they are used.

The Contractor shall be responsible for maintaining his equipment in workable conditions and shall not be relieved of responsibility and/or performance in case of a breakdown under this contract.

The Contractor shall furnish and display caution signs to be used when cleaning floors where people other than contractor personnel are present.

PERSONAL PROTECTIVE EQUIPMENT: The Contractor shall provide all contract employees with protective gloves, shoe covers, respirators, and disposable overalls required to protect his/her employee from contagious substances periodically encountered in the performance of their duties.

TRANSPORTATION: The Contractor shall provide his/her own transportation to and from all work locations.

8. PLACE OF PERFORMANCE:

YUMA STATION and SATELLITE GARAGE (YUS)

4151 S. AVENUE A

YUMA, AZ 85365

9. PERIOD OF PERFORMANCE:

The Government anticipates the following period of performance:

Base Period (1 months): May 20, 2019 – June 19, 2019 Option Period 1 (1 month): June 20, 2019 – July 19, 2019 Option Period 2 (1 month): July 20, 2019 – August 19, 2019 Option Period 3 (1 month): August 20, 2019 – September 19, 2019

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An option to extend services up to 1-month in accordance with FAR 52.217-8 is also included.

The option provision may be exercised more than once, but the total extension of performance under FAR 52.217-8 shall not exceed 1 month. Option periods shall be exercised based on the needs and requirements of the Government.

10. SECURITY:

All contract employees requiring routine unescorted access to Federally-controlled facilities and/or information systems for more than 6 months (Contractor Personnel) will be required to undergo a suitability determination, i.e. Background Investigation (BI) before a facility identification card is issued. Prior to the time that an identification card is issued, such Contractor Personnel will be required to comply with normal facility access control procedures, including sign-in, temporary badging, and escorted entry, as applicable.

Failure of Contractor Personnel to receive a favorable suitability determination shall be cause for removal of the employee from the work site and from other work in connection with the contract.

Contract employees working less than 6 months (Temporary Contractor Personnel) may, at the Government's option, be required to undergo a lesser form of suitability determination. Prior to the time that an identification card is issued, if at all, such Temporary Employees will be required to comply with normal facility access control procedures, including sign-in, temporary badging, and escorted entry, as applicable.

All Contractor Personnel who have not received a favorable suitability determination shall be escorted at all times while in non-public space, as directed by the Government.

The Government, at its sole discretion, may grant temporary suitability determinations to Regular or Temporary Contractor Personnel. However, the granting of a temporary suitability determination to any such employee shall not be considered as assurance that a favorable suitability determination will follow.

The Contracting Officer or their designated representative shall provide the Contractor with required forms for obtaining necessary Background Investigations. The Contractor shall be required to cause such forms to be returned to the Government for processing not later than 15 days following being provided by the Government.

The Contractor shall be responsible for planning and scheduling its work in such a manner as to account for facility access issues. Difficulties encountered by the Contractor in gaining access to facilities by its contractor personnel and subcontractors shall not be an excuse to any Contractor performance under the contract.

Compliance with Security Requirements

The Contractor shall comply with all Government and tenant agency security requirements in the building(s) where work is being performed.

When a controlled personnel identification access system is used by a tenant agency at a site where work is performed, the tenant agency will be responsible for providing any required access

SOW – USBP Yuma Sector Surge Custodial Services Page 9 of 15 credentials. Credentials shall be displayed at all times or as otherwise required by the tenant agency.

Identification Credential

Upon receipt of a favorable suitability determination, the COR shall enter personnel into the Contractor Tracking System (CTS), so that each Regular Contractor Personnel can be issued an identification credential (Credential) permitting regular access to the building(s) where work is being performed. The CTS is a centralized CBP database containing information related to Contractor employee background investigation information for tracking purposes.

Regular Contractor Personnel with Credentials shall be required to comply with all applicable access security screening procedures applicable to Government or other personnel possessing similar Credentials.

All Contractor or subcontractor personnel possessing Credentials shall visibly display their Credentials at all times while in the building(s) where work is being performed.

The Contractor shall be responsible for ensuring that all identification credentials are returned to the Government when a particular Contractor or subcontractor personnel will no longer be providing service under the contract at the building(s) covered by the Credential.

The Contractor will notify the Government when Credentials are lost. In that event, the Contractor will be responsible for reimbursing the Government for its cost in issuing a replacement Credential.

NOTE: The Department of Homeland Security/Customs and Border Protection/U.S. Border Patrol has aliens of various nationalities in physical custody at some of its facilities pending the conclusion of immigration hearings, release on bonds, recognizance, or supervision. The Contractor’s employee must realize that the detainees are detained against their will. The Contractor’s employee should avoid contact with them whenever possible and shall not engage in conversation with detainees for any reason.

11. SPECIAL CONSIDERATIONS:

Standards of Conduct

The Contractor shall be responsible for maintaining satisfactory standards of Contractor Personnel competency, conduct, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to its personnel as may be necessary.

Removal from Contract Work

The contracting officer or a designated representative may require the Contractor to remove any Contractor Personnel from Government controlled buildings or other real property should it be determined that the individual(s) is either unsuitable for security reasons or otherwise unfit to work on Government controlled property. This shall include, but shall not be limited to, instances where an employee is determined, in the Government's sole discretion, to be incompetent, careless, insubordinate, unsuitable or otherwise objectionable.

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Contractor personnel may also be removed where the continued employment of the contractor personnel in connection with the Government work is deemed, in the Government's sole discretion, contrary to the public interest, inconsistent with the best interests of security, or a potential threat to the health, safety, security, general well-being or operational mission of the facility and its population.

Where Contractor Personnel are granted a temporary suitability determination, and an unfavorable final suitability determination is later rendered, the Government may insist on the person’s removal from the work site and from other work in connection with the contract.

The Contractor shall be responsible for providing replacement employees in cases where contract employees are removed at no additional cost to the Government.

Identification Credential

Upon receipt of favorable suitability determination as indicated herein, each personnel of the Contractor shall be issued an identification credential. At all times while working on the contract, Contractor personnel, including the sub-contractor personnel, shall have in their possession the specific Government identification credential issued to them by the Government.

The identification credential shall be displayed and be visible at all times while on Government property. The CO or designee, Government law enforcement, or security personnel shall periodically verify that passes of Contractor personnel match their personnel identification. The Contractor’s personnel shall comply with security verification procedures at all times.

The Contractor shall see that every contract personnel has a Government-issued identification credential before the employee enters on duty. As required by the Government, the Contractor shall make their personnel available for photo identification badges, on a schedule to be worked out with the Contracting Officer or designee. The Government will make the identification credentials badges after a favorable security determination has been received for the Contractor’s personnel. All credential identification shall have an expiration date and all Contractor personnel shall sign their badges at the time of photographs are taken.

The Contractor shall be responsible for ensuring that all identification credentials are returned to the Contracting Officer or designee as their personnel leave the contract (e.g., contract is completed, personnel leave employment of the company, personnel are dismissed or terminated).

The Contractor shall notify the Contracting Officer or designee when personnel badges are lost.

The Contractor shall be responsible for paying the Government for replacement credentials at the current cost per badge.

The following actions by the Contractor Personnel shall be prohibited as violations of Federal, State or local law or CBP Policies:

• Violation of the Rules and Regulations Governing Public Buildings and Grounds, 41 CFR Part 102-74, Subpart C. This includes the carrying or possession of explosives or items intended to be used to fabricate an explosive or incendiary device.

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• Neglect of duty, including sleeping while on duty, unreasonable delays, failure to carry out assigned tasks, conducting personal affairs during official time, refusing to render assistance, or cooperate in upholding the integrity of the security program at the work site.

• Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records, or concealment of material facts by willful omissions from official documents or records.

• Disorderly conduct, uses of abusive or offensive language, quarreling, intimidation by words or actions, fighting, or participation in disruptive activities that interfere with the normal efficient operations of the Government.

• Theft, vandalism, immoral conduct, or any other criminal action.

• Selling, consuming, or being under the influence of intoxicants, drugs, or substances which produce similar effects while in or on Federally-controlled property.

• Improper use of Government identification.

• Unauthorized use of communication equipment on Government property.

• Violation of security procedures or regulations.

• Violation of 18 U.S.C. Section 930, which prohibits the knowing possession or the causing to be present firearms or other dangerous weapons in Federal facilities and Court facilities.

Recording Presence

Every Contractor Personnel and subcontractor personnel must sign-in when reporting for duty and sign out when leaving at the end of the workday.

WORK ON OCCUPIED PREMISES

If the premises are occupied, the Contractor and their employees shall comply with the regulations governing access to, operation of, and conduct while in or on the premises and shall perform the work required under this contract in such a manner as not to unreasonably interrupt or interfere with the conduct of Government business.

Any request received by the Contractor from occupants of existing buildings to change the sequence of work shall be referred to the COR for determination.

The Contractor will observe all internal building security regulations that apply to any and all buildings concerning this contract. The Contractor will only enter the facility or building during work hours of 10:00am to 8:00 pm and will depart the facility or building at the conclusion of work hours. Contractor employees may be required to sign in and sign out in some building areas or facilities.

No employees of the Contractor shall be allowed unescorted access to a Government facility without an employment waiver or suitability determination by CBP Internal Affairs.

NOTE Concerning Exposure to Infectious Diseases: When the contract outlines the cleaning of holding cells and processing areas. Such holding cells shall be identified as biological hazard (Biohazard) areas. It is the responsibility of the Contractor to inform the contractor’s employees that they have a chance of being exposed to these diseases, and that

SOW – USBP Yuma Sector Surge Custodial Services Page 12 of 15 they need to take appropriate precautions. The Contractor, in their Hazard Communication (HAZCOM) program, shall identify precautionary measures.

12. POINTS OF CONTACT:

Program Office

Ruben Paz Facilities Infrastructure Manager Border Patrol Facilities and Tactical Infrastructure Program Management Office Facilities Management and Engineering, Yuma, AZ Phone: 928-341-6635 Ruben.Paz@cbp.dhs.gov

Contracting Officer Representative (COR)

Ricardo Rios Maintenance Mechanic Supervisor Border Patrol Facilities and Tactical Infrastructure Program Management Office Facilities Management and Engineering, Yuma, AZ Phone: 928-314-6637 Mobile: 928-941-9384 Ricardo.M.Rios@cbp.dhs.gov

Contracting Office

Benjamin Dorgan (CS) Contract Specialist CBP, OA, Procurement Directorate Border Enforcement Contracting Division – Pacific Branch, Tucson AZ Phone: 520-407-2808 benjamin.j.dorgan@cbp.dhs.gov

Frank S. Duarte Contracting Officer (CO) CBP, OA, Procurement Directorate Border Enforcement Contracting Division – Pacific Branch, Tucson AZ Phone: 202-425-1775 frank.s.duarte@dhs.gov mailto:Ruben.Paz@cbp.dhs.gov mailto:Ricardo.M.Rios@cbp.dhs.gov mailto:Frank.S.Duarte@dhs.gov mailto:frank.s.duarte@dhs.gov

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GLOSSARY AND DEFINITIONS

ATTACHMENT: Any documentation appended to a contract or incorporated by reference, which does not establish a requirement for deliverables.

BLOODBORNE

PATHOGENS: Health hazard (e.g. Hepatitis B Virus, or Human Immune-deficiency Virus

HIV) caused from exposure to bodily fluids of person so infected. OSHA regulations for the handling of such hazardous material found at 29 CODE of Federal Regulations (CFR) 1910.1030 extended to all private sector employers with one or more employees, as well as federal civilian employees.

CLEANER: Material that will remove soil, stains, and buildup without harming the object being cleaned.

CLEANER

DISINFECTANT: Material that combines both cleaning and disinfecting components.

CONTRACT MANAGER: That person, or designated alternate, responsible for insuring that required services are performed, for the supervision of contract employees, and who is the one point of contract responsible for interaction with government personnel.

CONTRACTING

OFFICER: The term “Contracting Officer” (CO) as used in this solicitation and the resulting contract shall mean the Contracting Officer who will administer the contract on behalf of the United States and the Department of Homeland Security (DHS)/Customs and Border Protection (CBP)/U.S.

Border Patrol (USBP).

CONTRACTING OFFICER’S

REPRESENTATIVE: The term “Contracting Officer’s Representative” (COR) as used herein means the person or persons designated and authorized by the Contracting Officer to answer technical questions, provide for inspections, review and arrange for review of submittals, and certify invoices for payment.

DAMP MOP: The use of a damp mop to pick up soil, dirt, residue or dust from the floors.

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DISINFECTANT: Any agent to destroy vegetative forms of harmful microorganisms but not ordinary bacterial spores.

EXHIBIT: Document referred to in a contract, which is attached and establishes requirements for deliverables.

FLOOR POLISH

REMOVER: Non-ammoniated cleaner, designed to remove water emulsion floor finish and floor wax from linoleum, vinyl-asbestos, asphalt tile, and all impermeable floor surfaces, to be used at strengths recommended by manufacturer.

FLOOR RINSE: To use clear water to remove residues from floor. The floor should be in a clean condition without any sign of residue.

FLOOR SEALER: A liquid sealant for sealing porous surfaces of floors used as an undercoat on floor finishes for concrete, brick clay type and terrazzo floors.

GENERAL PURPOSE

DETERGENT: Non-medicated, water-solvent liquid to be used as a general-purpose household cleaner, to be used at strengths recommended by manufacturer.

GERMICIDE: An agent to destroy germs.

HAZCOM PROGRAM: Written Hazardous communication Program in accordance with 29 CFR

1910, 1200 (e).

OSHA: Occupational Safety and Health Agency.

POLICING: To make an area clean and neat in appearance by removing obvious debris, trash, spillage, etc.

POLISHING: To make surface smooth and bright using polishing compound. Otherwise damp wiping is done with a damp cloth.

SANITIZE: Free from dirt and germs.

SPOT CLEAN: To remove dirt, grease or other material that gives visual appearance of soiling from an area without cleaning the entire surface.

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SPRAY BUFFING: A method of floor care, which removes marks and brightens the floor surface. The method is to sweep and damp mop the area to remove dirt, stains, and other particles. Then spray a thin coat of floor finish and buff with pad to dry and restore or increase bright finish.

TEAM LEADER: That person responsible for initialing surveillance checklists (signifying acknowledgement of the results) at any given service location.

TREATED DUST MOP: A cloth that has been treated to retain dust when being used to remove dust.

WET MOP: The use of soaking wet mop to agitate soil on the floor followed by a pickup of residue, water and dirt.

U.S. BORDER PATROL

SECTOR HEADQUARTERS

4035 SOUTH AVENUE A

YUMA, AZ 85365

POC: RUBEN PAZ

(928) 341-6637

USBP Yuma Surge Custodial Services SOW Appendix One

Yuma Station - Task and Frequency Chart

TASK & FREQUENCY REQUIRED D

AILY

TIM

ES DAILY

SALLY PORT 1 X

SALLY PORT 2 X

PARKING LOT HOLDING 1 X

PARKING LOT HOLDING 2 X

TRASH REMOVAL - 3 FT OF PORT

EXTERIOR FENCE X

TRASH REMOVAL - INSIDE PORTS X

SWEEP - INSIDE PORTS X

CUSTODIAL TASKS

REMOVE TRASH: Empty and return to their initial location all wastebaskets, and other trash/recyclable containers within Sally Ports and within 3 feet of the interior and exterior port fence area. Boxess, cans and papers placed near a trash receptacle and marked "TRASH" shall be removed by the Contractor. Soiled or torn plastic trash receptacle liners shall be replaced. Dispose of trash in plastic bags secured with bag ties in to the appropriate trash bins. Pick up any trash that may have fallen in or around the facility or grounds during trash collection.

All solid waste/recyclable trash collected as a requirement of this contract shall be placed in the appropriate dumpster containers at the site.

GROUNDS CLEANING: Clean entrance areas so that after cleaning they are free of paper, trash, bottles, paper, empty boxes and cans and other discarded material in the appropriate dumpsters. .

Areas shall be hosed down with water to remove caked mud and dirt.

SWEEP: Sweep the pavement so it is free of visible litter and debris

U.S. BORDER PATROL

SECTOR HEADQUARTERS

4035 SOUTH AVENUE A

YUMA, AZ 85365

POC: RUBEN PAZ

(928) 341-6637

USBP Yuma Surge Custodial Services SOW Appendix One

Yuma Station Satellite Garage - Task and Frequency Chart

TASK & FREQUENCY REQUIRED D

AILY

TIM

ES DAILY

INTERIOR BLDG- HOLDING X

EXTERIOR BLDG - PERIMETER X

TRASH REMOVAL - 3 FT OF BLDG

EXTERIOR X

TRASH REMOVAL - INSIDE HOLDING X

MOP WITH GERMICIDE- HOLDING X

SWEEP - INSIDE HOLDING X

CUSTODIAL TASKS

REMOVE TRASH: Empty and return to their initial location all wastebaskets, and other trash/recyclable containers within Sally Ports and within 3 feet of the interior and exterior port fence area. Boxess, cans and papers placed near a trash receptacle and marked "TRASH" shall be removed by the Contractor. Soiled or torn plastic trash receptacle liners shall be replaced. Dispose of trash in plastic bags secured with bag ties in to the appropriate trash bins. Pick up any trash that may have fallen in or around the facility or grounds during trash collection.

All solid waste/recyclable trash collected as a requirement of this contract shall be placed in the appropriate dumpster containers at the site.

GROUNDS CLEANING: Clean entrance areas so that after cleaning they are free of paper, trash, bottles, paper, empty boxes and cans and other discarded material in the appropriate dumpsters. .

Areas shall be hosed down with water to remove caked mud and dirt.

SWEEP: Sweep the pavement so it is free of visible litter and debris

MOP: Damp mop accessible areas with a germicide. Spills of all bio-hazardous waste will be cleaned dust and foreign debris and then damp mop accessible areas. Spills of all bio-hazardous waste will be cleaned promptly by a trained cleaning crew utilizing protective clothing and equipment in accordance with OSHA regulations. After mopping floors shall have a uniform appearance and be free of streaks, debris or standing water.