LOCKSMITH AND CORE KEY SYSTEM SERVICES

GENERAL SPECIFICATIONS, AND SCOPE OF WORK

Table of Contents

Part 1. Related Documents

1.1. Supplemental Information Referenced in this Article

Part 2. General Overview

2.1. Summary of Intent

2.2. Pricing Schedule

2.3. Contractor Qualifications

Part 3. Scope of Work

3.1. General Information

3.2. Lock Smith Services Key/Core Requirements

3.3. Supply Requirements

3.3. TSA Customs Armories Key System

Part 4. Charge Reimbursable

4.1. General Requirements

Part 5. Warranty

5.1. General Requirements

Part 6. Safety Provisions

6.1. Regulatory Requirements

6.2. General Safety

Part 7. Security Provisions

7.1. Access

Part 8. Records-Keeping and Reporting

8.1. Reports

8.2. Records

Part 1. Related Documents

1.1. Supplemental Information Referenced in this Article

1.1.1. Unless otherwise specified, the General Requirements and Provisions listed under this Article shall apply to all referenced documents below. If there is a conflict between the General Requirements and Provisions and the requirements of other Contract documents, the greater quantity or quality shall take precedence.

1.1.1.1. Exhibit 1 – Pricing Schedule

Part 2. General Overview

2.1. Summary of Intent

2.1.1. The Dallas/Fort Worth International Airport (The DFW Airport) is requesting Bids for an opportunity to provide Lock Smith Keys/Cores, and Repair services to Transportation Security Administration (TSA) Customs Armories.

2.1.2. All work performed under this Contract, if a Contract is awarded, shall be in strict compliance with all federal, state, and local regulations, including The Airport’s policies and procedures.

2.1.3. The Contract, if Awarded, shall be for a period of three five (5) years, with no additional renewal options.

2.1.4. The Contractor shall provide all services included in the contract as need it to meet the DFW Airport Board requirements.

2.1.5. The Contractor should factor into its pricing that services required under this scope of work are crucial to the operation, and security of the Airport. As a result, Contractor is required to provide twenty-four (24) hours, seven (7) days a week, on-call emergency services; and a maximum two (2) hours to report to the site, upon receiving a service call.

2.1.6. The Contractor shall be liable to the DFW Airport Board for all damages suffered by the DFW Airport Board occurring as a result of their work performance.

2.2. Pricing Schedule

2.1.1. Pricing, for each line item listed under the Exhibit 1 – Pricing Schedule , shall be firm fixed for the term of the contract and shall be all inclusive, including, but not limited to; all labor, employee certification, materials, equipment, supplies, overhead, and cost.

2.1.2. The quantities stated for locksmith keys and cores on the Pricing Schedule represents historical usage only. The Airport reserves the right to order more or less quantities and makes no guarantee and assumes no liability if actual quantities ordered are less than estimated.

2.1.3. Pricing for TSA Customs Armories Repair Services, including parts and materials shall be covered under Charge Reimbursables.

2.3. Contractor Qualifications

2.3.1. The DFW Airport Board may make such investigations, as it deems necessary to determine the ability and responsibility of any Contractor to perform the Work. The Contractor shall furnish to the DFW Airport Board such information and data for this purpose, as indicated below.

2.3.2. The Contractor shall demonstrate proven experience in providing the specified services in an airport setting.

2.3.3. The Contractor shall;

2.3.3.1. Provide a list of three (3) references for which the Contractor has provided services and most recent entities for which work has been completed.

The reference list shall include entities for which work of similar scope and complexity has been completed by the Contractor. Include the following information;

2.3.3.1.1. Company Name

2.3.3.1.2. Address

2.3.3.1.3. Contact Name

2.3.3.1.4. Phone Number

2.3.3.1.5. Facsimile Number

2.3.3.1.6. E-mail Address

2.3.3.2. List all clients that have, in the past two (2) years, terminated its contract with the Contractor prior to the contract's original completion date, as well as decisions by the client not to exercise remaining contract option years. For any contracts listed, give the reason for termination or failure to exercise an option (if known) and the names and telephone numbers of the client official responsible for administering the Contract.

Part 3. Scope of Work

3.1. General Information

3.1.1. The current DFW Airport keying system covered under this Contract is based on the Dormakaba Best Coremax Keying System or other systems located on the DFW Airport campus.

3.1.2. All work under this contract shall be performed and covered under Dormakaba Best Coremax Keying Quality Assurance/Quality Control Program and Key Control Policy to ensure that all orders are properly completed while maintaining the level of security required. Such programs and policy shall be subject to periodic audits by DFW Airport.

3.1.3. The keys and cores shall have a patent expiration date at least ten (10) years after award of this Contract. This Contract is contingent upon having a current key/core patent during the established Contract term.

3.1.4. All keys and cores shall be supplied only after receiving an order in writing from an authorized DFW Airport representative.

3.1.5. A letter with the official DFW Airport letterhead identifying the authorized DFW Airport representative with their signatures shall be kept on file by the Manufacturer to validate any order received from the Airport.

3.1.6. The Contractor shall be escorted by an authorized DFW Airport Representative to the work site.

3.2. Lock Smith Services Key/Core Requirements

3.2.1. All Cores supplied shall comply with and be certified per the BHMA/ANSI A156.5 standard with key “check pin” technology for the new patented Small Format Interchangeable Core System (SFIC).

3.2.2. All keys supplied shall:

3.2.2.1. Be uncut or blank

3.2.2.2. Have a thickness to prevent easy blade breakage

3.2.2.3. Have a coining of “3010” on the top right head of each key provided.

3.2.3. DFW Airport will be responsible for cutting any keys per the registered key hierarchy codes/cuts provided by the Manufacturer for the patented system supplied.

3.2.4. Keys and cores shall be based on a 7-pin Small Format Interchangeable Format

(SFIC), restricted keyway system.

3.2.5. Un-coded cores and pins shall NOT be required to be supplied under this contract.

All cores received shall be fully assembled per the bitting under the patented pin system and shall be engraved with the key code on the face of the core.

3.2.6. Cores shall be pick and drill resistant.

3.3. Supply Requirements

3.3.1. Orders for cores may be placed through a purchase order from a DFW Airport contractor outside of this contract. However, the order will be for a specified quantity

ONLY without the key code information. These orders shall be completed with the specific key codes provided by the authorized DFW Airport representative directly to the supplier. All such orders shall be delivered to the DFW Airport warehouse. Invoices for these orders shall be sent to and paid by the DFW Airport contractor.

3.3.2. A local (with offices and warehouse facilities within fifty (50) miles of DFW

Airport) supplier that is a certified vendor for the Manufacturer can supply the keys and cores of this supply contract. However, the Supplier shall conform to the contract specifications as well including the requirement for a Quality Assurance/Quality Control

Program and a Key Control Policy.

3.3. TSA Customs Armories Key System

3.3.1. Contractor shall provide repair services to TSA Customs Armories located at

Terminal D as requested and authorized by the DFW Airport Representative.

3.3.2. Work for TSA Customs Armories key system shall be performed under Charge

Reimbursable.

Part 4. Charge Reimbursable

4.1. General Requirements

4.1.1. The term "Charge Reimbursable Work" shall mean work specified herein and performed or services rendered by the Contractor or a Subcontractor which are in addition to services described in other parts of the Specifications. Charge Reimbursable as used in the Solicitation applies to parts, supplies and/or labor which DFW Airport will reimburse the Contractor. Examples of Charge Reimbursable Work are:

4.1.1.1. Work required to repair acts of vandalism, special requested projects, special unscheduled work, and upgrades, as requested and approved in writing by the DFW Airport Board Art Program Administrator.

4.1.2. Charge Reimbursable Work shall be subject to the following requirements:

4.1.2.1. No Charge Reimbursable Work shall be commenced without the prior written approval of the DFW Airport Board Administrator. In emergency situations verbal approval is allowed but must be followed up with written approval.

4.1.2.2. Charge Reimbursable work shall be performed at the Hourly Rate, as stated on the Pricing Schedule.

4.1.3. Unless otherwise approved in advance by the DFW Airport Board Administrator, all Charge Reimbursable Work above $3,000 shall be competitively Bid to at least three

(3) qualified Service Providers, Subcontractors or as instructed by the DFW Airport

Board Administrator. (The term 'Qualified' in this instance pertains to the qualifications of the Service Provider and/or Subcontractor to perform the Services needed for a specific project.)

4.1.3.1. All discounts or rebates received by the Contractor or its Subcontractor in connection with the performance of Charge Reimbursable Work shall be credited against the cost charged by the Contractor to DFW Airport Board

Administrator:

4.1.3.2. The Contractor shall be prepared to provide support for special projects and any additional DFW Airport Board needs, as needed.

4.1.4. Parts and labor costs for approved work shall be reimbursed to the

Contractor. Charge Reimbursable costs include:

4.1.4.1. Additional labor above that already provided by the Contractor, Upgrade and/or Elective Special Project Work requested by DFW Airport. Charge Reimbursable Work shall be reimbursed after completion of approved work.

4.1.4.2. The Contractor's invoice shall include a percentage markup for additional labor, parts and materials, profit and any other markups for the Subcontractor cost for all Charge Reimbursable Work. The markups for Charge Reimbursable Work are limited to 15% if the Contractor performs all of the Work.

The Contractor is allowed a markup on the Subcontractor's labor, parts and material not to exceed 5%. The Subcontractor is allowed a markup on its labor, parts and material not to exceed 10%. However, the aggregate (total) markup percentages shall not exceed 15% for the combined markup for parts, materials and labor of the Contractor and Subcontractor(s). If the Work is performed by both the Contractor and the Subcontractor, the markup is limited to 15% and will be distributed equitably between the Contractor and Subcontractor(s) based on the percentage of Work performed by each;

4.1.4.3. The Contractor may be asked to manage (coordinate, lead, direct, and perform the given task to its competition) minor repair, alteration, and replacement projects up to $24,999 per repair. Management of projects greater than $25,000 shall be the responsibility of DFW Airport designated departments and shall not be the responsibility of the Contractor;

4.1.5. The Contractor is not entitled to any charge, fee, or markup for management labor costs unless the Contractor actually deploys additional management personnel in connection with the performance of the specified Work identified as Unscheduled or Upgrades. For example, the Contractor is not entitled to any charge, fee or markup in the event existing management personnel are utilized on an overtime status and the project is under $24,999.

4.1.6. Charge Reimbursable Work is NOT guaranteed.

4.1.7. The Contractor shall meet, or make a good faith effort to meet, the SBE participation percentage requirement for all Charge Reimbursable Work, if applicable.

4.1.8. Since Charge Reimbursable Work is not guaranteed, the Contractor shall not rely on Charge Reimbursable Work to meet its MWBE participation requirement and/or its projected profit.

4.1.9. Malicious damage, vandalism, substantiated by a Police Report and reported to the DFW Airport Board Administrator shall be considered for reimbursement under the Charge Reimbursable Work clause. Often what would appear to be abuse or damage intentionally caused by the traveling public, personnel working in and/or utilizing the facilities for normal business activities is considered fair wear and tear and would not qualify for reimbursement. Force Majeure events as described in this specification's General Terms and Conditions do not apply to the fair wear and tear described in this paragraph. "Third-party" damages are not considered to be a type of damage defined in this Specification.

Part 5. Warranty

5.1. General Requirements

5.1.1. The Contractor shall provide manufacturer's standard warranty for all new materials and equipment installed under their Contract. Contractor shall coordinate with the Airport Board Representative the length and condition of the warranty for each installation.

5.1.2. All work will be performed in a manner that minimizes disruption to DFW Airport business, employees, and traveling public. Where interruptions or disruptions are inevitable, the Contractor shall utilize methods and procedures coordinated with, and approved by, the DFW Airport Board Administrator and Terminal management.

5.1.3. The Contractor shall prepare and submit all paperwork required for warranty expense reimbursement. All expenses reimbursed under the warranty shall be directed to the Airport Board Representative.

5.1.4. The Contractor and DFW Airport Board Administrator shall jointly enforce the warranty.

5.1.5. Codes and standards listed throughout these specifications are minimum standards.

Part 6. Safety Provisions

6.1. Regulatory Requirements

6.1.1. Safety practices shall include, but are not limited to, the following requirements:

6.2. General Safety

6.2.1. The Contractor shall be wholly responsible for proper safety practices and safeguards for its employees and the general public. The Contractor shall instruct its employees in appropriate safety measures and inform them of their obligation to obey existing regulations. In addition, the Contractor shall not permit use of equipment in roadways, traffic lanes, and vehicle parking areas or other locations in a manner to create safety hazards.

6.2.2. The Contractor shall provide appropriate warnings for all slippery areas resulting from his work.

6.2.3. The Contractor shall adjust his work schedule to respond to weather conditions, to protect the safety of personnel or public, equipment and environment.

6.2.4. The Contractor shall take all necessary precautions for the safety of, and shall provide the necessary protection to prevent damage, injury or loss to all employees on the work site and other persons including, but not limited to, general public who may be affected.

6.2.5. The Contractor shall report promptly to the DFW Airport Board Administrator all accidents in connection with the performance of the work which results in death, any injury requiring medical treatment other than first aid administered at the jobsite, or property damage, giving full details and statements of witnesses. A written report addressed to the DFW Airport Board Administrator shall provide full details and include witness statements. This report shall be submitted to the DFW Airport Board Administrator within 8 hours of the accident or event to ensure proper notification to the proper authorities.

Part 7. Security Provisions

7.1. Access

7.1.1. Gates, secure areas that are padlocked, parking areas, rooms or closets might require special keys. The Contractor may be assigned these keys to get access to these areas. It is the Contractor's responsibility to lock these areas after tasks are done. Failure to secure these areas may subject the Contractor to criminal arrest. The Contractor is responsible for any damage done to Airport property due to gates left unlocked and areas left unsecured.

7.1.2. If areas of vehicular traffic, vehicular access, pedestrian traffic or access are to be sectioned off, the Contractor shall submit a schedule of work two weeks prior to the scheduled date. Work shall not commence without the approval of the DFW Airport Board Administrator. Established schedules may be approved for the duration of the contract but might need to change if events warrant such a change.

Part 8. Records-Keeping and Reporting

8.1. Reports

8.1.1. Reports shall be submitted in an approved electronic format.

8.2. Records

8.2.1. The Contractor shall maintain all records regarding training, maintenance, operations, and repairs to meet regulatory requirements.

8.2.2. The Contractor shall provide reports from all testing organizations to the DFW Airport Board Administrator.

8.2.3. The Contractor shall maintain a log (maintenance record) of all site maintenance visits that describes all maintenance activities performed and provide an itemized list of costs for all charge/reimbursable work. A copy of the maintenance record shall be submitted at each request for payment.

END OF SPECIFICATIONS/SCOPE OF WORK