0 SOW NFFR75002301230.docx

NOAA/NATIONAL MARINE FISHERIES SERVICE

SOUTHWEST FISHERIES SCIENCE CENTER

Ecology Division

STATEMENT OF WORK

Janitorial Services

I. Background/Overview:

The Santa Cruz Laboratory (SCL) is a fisheries research facility of the National Marine Fisheries Service (NMFS), which is part of the National Oceanic and Atmospheric Administration (NOAA); Department of Commerce. The SCL site is approximately 1000 feet from the coastal surf zone, which is considered harsh environment for building structures and their systems.

The facility is a two-story, 56,000 square foot building which serves approximately 100 researchers and support staff. It consists of four interconnected wings: administration wing, office wing, laboratory/aquarium wing, and the warehouse wing. There are common areas such as corridors, halls and special use areas. There is a small conference area with adjacent employee lunch room, two small meeting rooms, a computer room, multiple laboratories, offices, aquarium room, dive locker and mechanical shop. The facility also consists of an adjacent trailer with ~10 cubicle type offices.

II. Scope of Work The Santa Cruz Laboratory (SCL) facility requires Janitorial Services to help maintain the upkeep of the research facility and meet the needs of the staff. Work at this facility consists of laboratory and experimental research that is designed to manage and conserve marine fisheries resources including marine, coastal and estuarine habitats. Activities associated with this effort include conferences, meetings, chemical and biological experiments, aquarium "wet" studies, videotape studies, and computer-based modeling and statistical studies.

III. Tasks The contractor shall provide professional janitorial services outlined in this Statement of Work, during the SCL Facility’s hours of operation, which meet/or exceed the tasks outlined below throughout the contract’s period of performance.

Hours of Operation:

All work shall be performed between the hours of 8:00 AM and 5:00 PM, Monday through Friday. The facility will be closed on all federal government holidays.

· Task 1: Offices (to include the offices in the adjacent trailer next to facility)

· The contractor shall complete the following task(s) one (1) time per week

· Empty trash & recycle receptacles (only during designated hours for Nursing Mother’s Room)

· The contractor shall complete the following task(s) one (1) time per week

· Vacuum carpets and office area rugs if present

· Dust all furniture and cleared surfaces

· Wipe clean door handles and wall marks

***Do not move or disturb personal items***

· The contractor shall complete the following task(s) one (1) time per month

· Dust high areas & clean light fixtures

· Wet mop all non-carpeted areas

· Task 2: Library (to include the office located in the library)

· The contractor shall complete the following task(s) one (1) time per week

· Empty trash & recycle receptacles

· Vacuum Carpet

· Dust all furniture and cleared surfaces

· Wipe clean door handles and wall marks

· The contractor shall complete the following task(s) one (1) time per month

· Dust high areas, vents, & light fixtures

· The contractor shall complete the following task(s) two (2) times per year

· Polish wood furniture

· Task 3: Conference Room & two (2) Smaller Meeting Rooms

· The contractor shall complete the following task(s) two (2) time per week

· Empty trash & recycle receptacles

· Floors-vacuum carpet

· Wipe clean door handles and wall marks

· Dust and wipe clean furniture and appropriate surfaces

· The contractor shall complete the following task(s) one (1) time per month

· Dust high areas, vents, & light fixtures

· Task 4: Lunch Room & two (2) Kitchenette Areas

· The contractor shall complete the following task(s) two (2) times per week

· Empty trash & recycle receptacles. Fill towel dispensers

· Clean and sanitize tables, counter tops, sink and general kitchen area

· Clean door Hardware, light switches and wall marks

· Clean Microwaves

· The contractor shall complete the following task(s) one (1) time per week

· Vacuum carpet

· The contractor shall complete the following task(s) one (1) time per month

· Dust high areas, vents & light fixtures

· Spot clean carpet

· Placement of ant traps as needed

· The contractor shall complete the following task(s) two (2) times per year

· Clean food refrigerators – two (2) ***Notify the Facility Manager one week before so that the staff may clean out their food or place a save" sticker on it***

· Task 5: Bathrooms – six (6)

· The contractor shall complete the following task(s) one (1) time per day

· Empty trash receptacles

· Clean and disinfect washbowls, toilets, and urinals, inside & out

· Wet-mop and sanitize floors

· Clean & polish mirrors

· Clean & polish all chrome fixtures

· Clean all stainless steel fixtures

· Fill toilet tissue dispensers (If roll is less than 3/4, place the partial roll on grab rail - both dispensers should have full rolls)

· Fill seat cover, paper towel, soap and sanitary product dispensers

· Replace deodorant when empty

· Clean door Hardware, light switches and wall marks

· Pour 1/4 gallon of water down each floor drain to refill the traps

· Apply Drano to sinks as needed (flush with water after application)

· Task 6: Common Areas (hallways, entries, connectors, stairways)

· The contractor shall complete the following task(s) one (1) time per day

· Clean and disinfect door hardware and Stair rails

· The contractor shall complete the following task(s) one (1) time per week

· Empty trash & recycle receptacles

· Vacuum carpet

· Wet mop stairs, hallways & uncarpeted areas

· Clean wall marks

· Clean bike rack area – mop & wipe down walls & tire scuffs

· Dust & clean furniture

· Task 7: Science Laboratories and Science Special Use Rooms

· The contractor shall complete the following task(s) one (1) time per week

· Sweep floors

· Empty trash & recycle receptacles

· Fill towel dispensers

· Wet mop floors

· Clean door Hardware, light switches and wall marks

***DO NOT CLEAN SINKS OR COUNTERS; THEY ARE THE RESPONSIBILITY OF THE SCIENCE STAFF***

***No janitorial staff shall enter the laboratories until they have first received site-specific safety training from the Facility Manager or designated lab safety trainer***

***It is required that the janitorial staff wears protective gloves and safety glasses while working in the labs. These supplies are provided by the SCL. The janitorial staff shall be provided training in the proper use, removal and disposal of gloves prior to commencement of work***

· Task 8: Dissection Lab

· The contractor shall complete the following task(s) one (1) time per week

· Empty trash & recycle receptacles

· Fill towel dispensers

· Mop floor

· The contractor shall complete the following task(s) one (1) time per month

· Pressure wash floor

· Task 9: Dive Locker

· The contractor shall complete the following task(s) one (1) time per day

· Clean and disinfect shower rooms (2)

· Clean and disinfect door hardware and light switches

· The contractor shall complete the following task(s) one (1) time per week

· Empty trash & recycle receptacles

· Clean wall marks

· Wet mop floors

· The contractor shall complete the following task(s) one (1) time per month

· Dust high areas, lockers, vents & light fixtures

· Task 10: Shop & Warehouse

· The contractor shall complete the following task(s) one (1) time per week

· Clean sink

· Empty trash & recycle receptacles

· Fill towel dispensers

· Sweep floors

· Task 11: Floors

· The contractor shall complete the following task(s) one (1) time per week

· Spot clean carpet as needed

· The contractor shall complete the following task(s) two (2) times per year

· Shampoo/clean all carpets (provide carpet shampooer machine)

· Task 12: Window Cleaning

· The contractor shall complete the following task(s) one (1) time per week

· Spot clean windows around all entryways, inside and out

· The contractor shall complete the following task(s) two (2) times per year

· Clean all exterior & interior windows (high pressure cleaning using DI water – two person job)

· *See Task 13 below | Pressure wash roof eaves with pressure washer extensions prior to window cleaning*

· Wash window screens

· Clean & polish wood trim around windows

***Must coordinate with Facility Manager***

· Task 13: Exterior Building

· The contractor shall complete the following task(s) one (1) time per week

· Empty trash receptacles, ashtrays and pick up all cigarette butts

· The contractor shall complete the following task(s) two (2) times per year

· Polish & wax all exterior stainless steel door hardware to remove rust

· Clean stainless steel front door inside and out

· Clean and polish the stainless steel and glass entry cover

· Pressure wash roof eaves with pressure washer extensions prior to window cleaning

*** AREAS NOT COVERED BY JANITORIAL SERVICE***

MDF/Server room. Storage areas. Warehouse. Aquarium room. Pump room.

Mechanical rooms. Electrical rooms.

Service and entry courtyards (except for trash receptacles).

Consumable user supplies and chemicals to be provided by the contractor.

IV. Quality Control The Contractor shall establish and maintain a complete Quality Control Plan to ensure the requirements of this contract are provided as specified. Fourteen (14) days prior to contract start date, the Contractor shall submit a copy of this program to the POC for approval. The plan shall include, but not be limited to the following:

· Inspection System. The Contractor shall provide a description of the inspection system covering all services listed in Section II, “Tasks.” It must specify every area of the operation serviced by the Contractor to be inspected, all tasks required to perform the service, frequency of inspections and names and titles of the individuals who shall perform the inspection and their organizational placement. The Contractor will be required to submit a monthly supervisory inspection schedule to the POC five (5) days prior to the scheduled month of areas to be inspected. The Company’s designated project representative shall perform a walk-through inspection of the facility as requested by the POC.

· Deficiency Prevention. A description of the methods for identifying and preventing defects in the quality of service performed before the level becomes unacceptable. A procedure shall be developed to ensure that furniture and fixtures are returned to their original positions as found after moving for cleaning operations.

V. Deliverable Schedule

9/14/2023

Develop three (3) cleaning check-list outlining the tasks that shall be completed as follows:

1. Check-List 1: Weekly tasks that shall be completed two (2) times per week along with the tasks that shall be completed one (1) time per week

2. Check-List 2: Tasks that shall be completed one (1) time per month

3. Check-List 3: Tasks that shall be completed two (2) times per year along with tasks that shall be completed one (1) time per year The completed checklist(s) for the corresponding time being invoiced must be included by the contractor when submitting all invoices for payment throughout the period of performance.

10/5/2023

All tasks that shall be completed two (2) times per year and one (1) time per year throughout the period of performance shall be scheduled.

VI. Materials, Supplies, and Equipment Contractor Furnished: The contractor shall furnish all supplies, materials, and training necessary for the successful performance of this contract. All supplies and materials provided by the Contractor shall be of commercial grade and quality with Green Seal certification. If other products are required, the Contractor shall consult with the Point of Contact (POC) prior to using those products at the SWFSC Santa Cruz facility.

Consumables: This includes, but is not limited to, the following: cleaning chemicals and solutions, rubber gloves, trash can liners, compost can liners, toilet paper, paper towels, hand soap, hand sanitizer, and any other items necessary to accomplish the task. Proposed cleaning chemicals and solutions for use under this contract must be approved by the Task Manager and SWFSC Santa Cruz Facilities Manager prior to their use under the contract. A list of cleaning chemicals proposed for use under this contract shall be forwarded to the Task Manager prior to contract award and thereafter as chemicals are added or substituted.

Equipment: Contractor shall furnish all necessary equipment for successful performance of the contract. Proposed equipment for use under this contract must be approved by the Task Manager and SWFSC Santa Cruz Facility Manager prior to its use under the contract, and must meet all applicable OSHA standards prior to start of work. A list of equipment proposed for use under this contract is to be forwarded to the Task Manager no later than 5 days before the start of the contract and thereafter as equipment is added or substituted. Unsafe equipment or equipment in need of repair shall not be approved.

Storage: The Government shall provide space for storage of contractor equipment and supplies necessary for the performance of this contract. No flammable or explosive liquids (i.e. gasoline) are to be stored in the building. The Government shall not be responsible for damage or loss to contractor’s stored supplies or equipment.

VII. Period of Performance The base period of performance for this contract is September 3, 2023 to September 2, 2024.

VIII. Place of Performance SCL | 110 McAllister Way, Santa Cruz, CA 95060 IX. Point(s) of Contact