Technology Based Behavioral Health Services

The Massachusetts PRF80 Technology-Based Behavioral Health Services multi-award vehicle provides comprehensive technology-enabled mental health support services specifically designed for public post-secondary institutions across the state. The contract enables colleges and universities to procure 24/7/365 crisis support, screening and assessment, crisis counseling, short-term treatment, referral services, and mobile application access. Services are structured to deliver culturally competent, trauma-informed behavioral health solutions through telehealth platforms, with a focus on supporting student mental health needs during and after the COVID-19 pandemic.

The vehicle is administered by the Operational Services Division and features three prime contractors: Christie Campus Health, TELUS Health, and Uwill, Inc. The contract covers the entire Commonwealth of Massachusetts and is effective from August 3, 2021, to July 31, 2026. Pricing is structured on a per-student-per-year model, with volume-based discounts ranging from $10.98 to $25.00 per student depending on the institution's size and selected service package. Participating institutions can choose between standard, enhanced, and comprehensive service levels, with pricing adjusted quarterly based on total student enrollment across participating colleges.