Payment Processing Services (Statewide)

This statewide contract vehicle provides comprehensive payment processing related services and associated hardware and software solutions available to authorized New York State users. Specifically, the contract encompasses secure payment depositing, funding and reconciliation services, Point of Sale (POS) terminal installation and payment channels, and third-party payment gateway connectivity. Authorized users can procure credit card authorization and settlement services, electronic payment processing capabilities through multiple channels including face-to-face, internet, interactive voice response (IVR), and mobile applications, as well as equipment such as wireless terminals. The contract follows a not-to-exceed pricing structure that can be negotiated lower through Request for Quote processes, with pricing examples including setup fees, monthly maintenance fees, and transaction-based fees varying by service provider.

Four prime contractors were awarded this multiple award vehicle: Key Merchant Services, LLC, First Data Merchant Services, LLC, Worldpay, LLC, and Key Bank, N.A. The New York State Office of General Services (OGS) administers this contract, which is available to all state agencies, political subdivisions, local governments, public authorities, public school and fire districts, and authorized nonprofit organizations throughout New York State. The contract period extends from December 20, 2019, through December 19, 2029, operating as a firm-fixed-price multiple award contract with no established M/WBE or SDVOB goals. Authorized users must obtain written approval from OGS Electronic Value Transfer Administration through completed Program Plan Applications and Work Order forms prior to service implementation.