IT - Electronic Health Records (DHHS and DOCR)

The North Dakota Electronic Health Records (EHR) multi-award vehicle provides comprehensive healthcare technology solutions for the state's Department of Health and Human Services (DHHS) and Department of Corrections and Rehabilitation (DOCR). The vehicle enables procurement of advanced electronic health record systems, software licenses, and related technology services, including myAvatar Suite, CareConnect HIE, OrderConnect, Telehealth services, and specialized healthcare informatics tools. The contract supports integrated healthcare information management across state agencies, facilitating enhanced patient data tracking, system interoperability, and technical support for behavioral health and corrections environments.

The primary contractor for this state-wide contract is Netsmart Technologies, Inc., headquartered in Overland Park, Kansas. The contract was originally established on November 30, 2015, with the current performance period extending through June 30, 2025. The total contractual value has increased from $22,743,064.90 to $26,287,028.47, covering software licenses, maintenance services, managed hosting, and technical support. The vehicle provides statewide coverage for North Dakota and includes provisions for technical assistance, with requirements for a minimum of 87.5 hours per quarter dedicated to myAvatar system enhancements. The contract is structured as a comprehensive technology services agreement, supporting multiple state agencies' healthcare information technology needs.