Electronic Poll Book (E-Poll Book) Systems and Services

This statewide centralized contract provides comprehensive access to Electronic Poll Book Systems and related products, services, and support for all eligible New York State agencies and authorized users, including County Boards of Elections. Procurable items encompass complete e-poll book systems with all requisite software, hardware, and connected peripherals necessary for creating Computer Generated Registration Lists during elections, as well as related accessories, consumables, training services, maintenance, and technical support. The contract supports system implementations capable of accommodating 18,000 to 20,000 devices statewide if all County Boards of Elections participate, with all electronic poll book systems requiring pre-implementation approval from the New York State Board of Elections. Authorized users may procure through competitive Request for Quote processes or direct ordering using established not-to-exceed pricing, with standard delivery required within thirty calendar days.

The contract is administered by the New York State Office of General Services Procurement Services and is awarded to three prime contractors: KNOWiNK, LLC (St. Louis, Missouri), Tenex Software Solutions, Inc. (Tampa, Florida), and Robis Elections, Inc., with a performance period extending from August 15, 2019 through August 14, 2029. The contract vehicle covers all of New York State and is classified as a multiple award contract, allowing authorized users to select contractors based on specific operational requirements. Contractors must maintain comprehensive insurance coverage including $5 million cyber liability and technology errors and omissions policies, comply with strict security and data residency requirements, and provide enhanced support during critical election periods including seventy-two-hour continuous availability around Election Day.