Document Fulfillment Services

The Document Fulfillment Services contract provides comprehensive mail processing and document management solutions to Florida state agencies and eligible governmental entities. Available services include production printing, automated sorting, automated folding and inserting, black and white and color copying, and fulfillment services. The vehicle also encompasses ancillary services such as proof of mailing, storage and warehousing, scanning and indexing, and document composition. Services are structured with multiple turnaround time options, including 24-hour and 72-hour delivery schedules, with pricing established on a per-unit basis depending on the service type, such as per page, per mail piece, per package, or per hour. This contract serves as an efficient procurement alternative for state agencies requiring cost-effective document fulfillment capabilities.

Two prime contractors are authorized under this multi-award vehicle: Northeast II, Inc. dba TC Delivers (Jacksonville, Florida) and Original Impressions, LLC. The Florida Department of Management Services, Division of State Purchasing, serves as the contracting organization, with the initial master contract competitively procured by Citizens Property Insurance Corporation. The contract period runs from July 2023 through June 29, 2026, with three optional renewal years extending coverage through 2029. This indefinite-delivery, indefinite-quantity (IDIQ) contract applies statewide across Florida and requires agencies to issue requests for quotes to a minimum of 25 contracted vendors when placing orders through MyFloridaMarketPlace.