American Express ® Card Acceptance (Statewide)

The New York State Office of General Services (OGS) Procurement Services has established a statewide contract for American Express Card Acceptance services, enabling authorized users to process credit and debit card payments. The contract supports a comprehensive payment processing program that allows state agencies, political subdivisions, local governments, public authorities, public school and fire districts, public and nonprofit libraries, and certain nonprofit organizations to accept American Express transactions. Authorized users can implement electronic payment solutions with specific transaction types, including standard credit transactions, prepaid cards, and various electronic submission formats.

The contract (PS69501) is awarded to American Express Travel Related Services Company, Inc., based in Phoenix, AZ, and covers the period from November 16, 2021, to November 15, 2026. The statewide vehicle spans the entire state of New York and is classified as a service contract. Notably, the contract has 0% Minority/Women-Owned Business Enterprise (M/WBE) and Service-Disabled Veteran-Owned Business (SDVOB) participation goals. Discount rates for transactions vary, including 2.15% for non-CPC electronic submissions, 2.05% for CPC transactions, 1.15% for prepaid cards, and 1.20% for unregulated debit card transactions, with a one-day settlement payment plan.

The Indefinite Delivery Vehicle (IDV) provides a standardized mechanism for authorized users to establish payment processing services through American Express. Each authorized user must submit a Program Plan Application and obtain written approval from OGS Procurement Services for their specific implementation. The contract allows for potential third-party provider options and enables individual state entities to enter separate agreements that may supersede the master contract. Authorized users are required to follow a specific work order process, including completing a Work Order Form and receiving approval from both OGS Procurement Services and the Division of Budget for state agencies.