Plumbing Service and Parts

The Master Agreement IDV provides comprehensive plumbing installation, materials, parts, and repair services across 143 correctional facilities throughout Florida. The scope of services includes installation of plumbing fixtures, replacement and repair of potable and sanitary sewer lines, backflow testing, sump pump repairs, and work at heights up to 95 feet. Services are categorized as either emergency or non-emergency, with emergency calls requiring response within four hours and non-emergency service calls requiring assessment within 24 hours and completion within 24 hours of approval. Pricing is structured on a combination of hourly labor rates and manufacturer's suggested retail price (MSRP) discounts for materials, with a minimum 10% MSRP discount required for contractor responsiveness.

The prime contractor for this Master Agreement is Shamtec, Inc., located in West Palm Beach, Florida, with the contracting organization being the Florida Department of Corrections. The contract was awarded on February 27, 2026, with a period of performance extending through February 26, 2031, representing an initial five-year term with renewal options for up to an additional five years at pricing specified in the vendor's bid. This Master Agreement contract type covers statewide geographic coverage throughout Florida and establishes performance obligations including mandatory quarterly summary reporting and financial penalties for non-compliance with service response times and reporting requirements.