Parenting Time Services (PTS)

The Arizona Indefinite Delivery Vehicle (IDV) Master Agreement CTR077253 is a comprehensive contract for Parenting Time Services issued by the Arizona Department of Child Safety. The contract enables the procurement of supervised visitation, transportation, and support services for children in out-of-home care across multiple Arizona counties. Services include facilitating parent-child interactions, providing case management, and ensuring safe, culturally competent visitation experiences. The IDV covers 15 Arizona counties, with an initial service capacity of 136 referrals and an annual capacity of 365 referrals, focusing on maintaining and supporting family connections within the child welfare system.

The master agreement is awarded to Burns Family Services, with a performance period from July 1, 2025, to June 30, 2027, and potential extensions up to five total years. The contract is a state-level master agreement covering the entire state of Arizona, with the prime contractor operating six visitation centers across counties including Maricopa, Pima, Navajo, Coconino, and Cochise. While the exact total contract value is not explicitly stated, the IDV is structured as a firm-fixed pricing vehicle with potential adjustments after the initial two-year period. Burns Family Services will provide services across the state, leveraging a professional staff of 25 employees and a technology-driven approach to service delivery.