Parenting Time Services (PTS)

The Arizona Department of Child Safety (DCS) has established Master Agreement CTR077250 with Against Abuse, Inc. to provide comprehensive Parenting Time Services across multiple Arizona counties. The Indefinite Delivery Vehicle (IDV) covers supervised visitation services designed to support families involved with child welfare, with capabilities to serve up to 57 cases simultaneously. Services include scheduling visits within 24 hours of authorization, ensuring first visits occur within 5 days, providing detailed documentation, transportation support, and trauma-informed interventions. The contract enables parenting time services across Apache, Coconino, Cochise, Gila, Graham, Greenlee, La Paz, Navajo, Mohave, Maricopa, Pima, Pinal, Santa Cruz, Yuma, and Yavapai counties.

The master agreement is awarded to Against Abuse, Inc., a 501(c)(3) non-profit organization based in Casa Grande, Arizona, with a contract period from July 1, 2025, to June 30, 2027. The contract is a Master Agreement type, covering statewide Arizona services with a primary facility located in Pinal County. While specific total contract value is not disclosed, the organization operates with 40 employees and has 44 years of operational history. The contract includes comprehensive insurance coverage, with general liability policies reaching $1,000,000 per occurrence and professional liability coverage of $1,000,000 per claim. Against Abuse, Inc. will provide services Monday through Sunday from 8am to 10pm, including holiday periods, with a staffing model that includes one director and multiple part-time case aides.