Statewide Real-Time Captioning (CART) and Sign Language Interpreter Services

The Arizona Master Agreement CTR072005 is a comprehensive statewide contract for Real-Time Captioning (CART) and Sign Language Interpreter Services, designed to provide accessible communication solutions across diverse professional and public settings. The contract covers a wide range of interpreter services, including in-person sign language interpretation for general, legal, provisional, and educational contexts, video remote interpreting (VRI), oral interpretation, and real-time captioning. These services cater to Deaf, Hard of Hearing, Deafblind, and individuals with speech difficulties, supporting communication needs in environments such as business meetings, personnel training, legal proceedings, medical appointments, and educational institutions.

The master agreement is awarded to The Sign Language Agency LLC by the Arizona Department of Administration, with a contract period from June 1, 2024, to May 31, 2025, and the potential for a maximum aggregate term of five years. The contract covers the entire state of Arizona and is structured as a master agreement that can be utilized by state agencies, boards, commissions, and Participating Members of the State Purchasing Cooperative. With an estimated annual dollar volume of $2 to $3 million, the IDV includes multiple vendors offering flexible pricing structures, ranging from $78 to $182.20 per hour depending on the specific service type, and encompasses additional services like travel time, transcript production, and video remote interpreting.