Statewide Real-Time Captioning (CART) and Sign Language Interpreter Services

The Arizona Master Agreement CTR072003 is a statewide contract for comprehensive Real-Time Captioning (CART) and Sign Language Interpreter Services. The IDV provides a broad range of interpretation and accessibility services to Arizona state agencies, boards, commissions, universities, and Participating Members of the State Purchasing Cooperative. Services include sign language interpretation across various settings (medical, legal, educational, and correctional), platform interpreting, tactile interpretation, low vision support, oral interpretation, cued speech transliteration, video remote interpreting, and real-time captioning. The contract is designed to ensure flexible, on-demand access to high-quality language and communication support services for diverse professional environments.

The master agreement is awarded to PCI & TSLLC by the Arizona Department of Administration, with an initial contract period from June 1, 2024, to May 31, 2025, and potential extensions up to five years. The contract type is a Master Agreement covering the state of Arizona, with an estimated annual value between $2-$3 million. All interpreters must be licensed in Arizona and hold appropriate certifications. The IDV allows for multiple service providers, offering competitive pricing options with rates varying by service type, with in-person sign language interpretation ranging from $78 to $132.50 per hour and specialized services like legal interpretation priced between $100 and $182.20 per hour. The contract provides a comprehensive, flexible solution for agencies requiring professional interpretation and captioning services.