Statewide Real-Time Captioning (CART) and Sign Language Interpreter Services

The Arizona Master Agreement CTR071998 is a statewide contract for Real-Time Captioning (CART) and Sign Language Interpreter Services designed to serve the State of Arizona, its agencies, boards, commissions, universities, and Participating Members of the State Purchasing Cooperative. The contract covers a comprehensive range of interpretation and accessibility services, including Sign Language Interpreters (general, legal, provisional, and educational settings), Oral Interpreters, Video Remote Interpreting (VRI), and Real-Time Captioning. These services are applicable across diverse environments such as business meetings, legal proceedings, educational institutions, and medical appointments, with providers offering specialized interpretation in multiple languages and formats.

The master agreement is awarded to Karla M. Martin, RPR, CSR, CR, and is managed by the Arizona Department of Administration's State Procurement Office. The contract period runs from June 1, 2024, to May 31, 2025, with potential extensions up to a maximum of five years. The estimated annual contract value is approximately $2 to $3 million, with services procured on an as-needed basis. All interpreters must be licensed in Arizona and meet specific certification requirements. Pricing is structured with variable rates, ranging from $78 to $132.50 for general in-person sign language interpretation, with additional provisions for after-hours, weekend, and specialized service charges. The contract includes comprehensive insurance coverage, with professional liability insurance of $2,000,000 and commercial general liability insurance of $1,000,000 per occurrence.