Statewide Real-Time Captioning (CART) and Sign Language Interpreter Services

The Arizona Statewide Real-Time Captioning (CART) and Sign Language Interpreter Services Indefinite Delivery Vehicle (IDV) provides comprehensive communication support services for state agencies, boards, commissions, and cooperative purchasing members. The contract covers a wide range of interpreter services, including sign language interpretation, real-time captioning, video remote interpreting, and specialized communication assistance for deaf, hard of hearing, deafblind, and individuals with speech difficulties. Services can be utilized in various settings such as business meetings, personnel training, legal proceedings, educational environments, and medical appointments, ensuring accessible communication across multiple professional contexts.

The master agreement (CTR071994) is awarded to Deaf Services Unlimited, headquartered in Des Moines, Iowa, and is administered by the Arizona Department of Administration State Procurement Office. The contract is effective from June 1, 2024, to May 31, 2025, with a potential extension option. The estimated annual contract value ranges between $2-$3 million, with services procured on an as-needed basis. Pricing is structured with hourly rates for in-person interpreting ($99-$149), video remote interpreting ($3.30-$4.30 per minute), and real-time captioning ($159-$209 per hour), providing flexible and comprehensive language support across the state of Arizona.