Electronic Prisoner Services - MDOC

Ended State & local contract Michigan Awarded

Contract number
MA071B7700058C
Awardee
JPAY LLC.
Contracting organization
Department Technology, Management and Budget

Contract facts

Cumulative value
$53,984,376
End date

Contract details come from michigan.gov. Updated .

About this contract

The Electronic Prisoner Services contract provides comprehensive digital and communication solutions to the Michigan Department of Corrections (MDOC) across all 26 correctional facilities statewide. The scope of services includes digital media players (JP5 and JP6 tablets), music download capabilities, electronic messaging and stamp services, vendor catalog ordering through institutional kiosks, and forensic extraction services for confiscated tablets. These services enable incarcerated individuals to access digital content, communicate with approved contacts, and conduct vendor transactions while maintaining institutional security and oversight. The pricing structure includes fixed fees for digital media players at $39.99 per JP6 device with no commission, electronic stamps ranging from $5.00 to $20.00 based on purchase volume, and universal forensic extraction services with a base monthly fee covering ten extractions at no cost, plus $3,000 per tablet for additional extractions beyond the monthly allotment.

JPay LLC serves as the prime contractor under this Indefinite Delivery Vehicle, with the Michigan Department of Technology, Management and Budget administering the contract on behalf of MDOC. The initial contract was effective February 1, 2017, with an original completion date of October 31, 2020, and includes five one-year renewal options, with the most recent extension effective through October 31, 2026. The contract is classified as a Department Technology, Management and Budget vehicle covering the entire State of Michigan. The contract value has increased substantially from the initial $5,184,376.20 to $59,984,376.20 following multiple modifications and renewal extensions. Funding derives from general appropriations and the electronic Prisoner Benefit Fund, with the contractor maintaining operational offices in Miami/Miramar, Florida, and Plano, Texas, while ensuring 24/7/365 customer service support and compliance with specified service level agreements.

Files

File Type Posted
071B7700058.pdf PDF

Quick answers

Who holds contract MA071B7700058C?

Contract MA071B7700058C was awarded to JPAY LLC. by Department Technology, Management and Budget in Michigan on February 1, 2017.

How much is contract MA071B7700058C worth?

Its cumulative value is $53,984,376.

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