Electronic Prisoner Services for electronic deposi

Ended State & local contract Michigan Awarded

Contract number
MA071B7700057C
Awardee
GLOBAL TEL LINK CORPORATION
Contracting organization
Department Technology, Management and Budget

Contract facts

Cumulative value
$7,786,232
End date

Contract details come from michigan.gov. Updated .

About this contract

The Michigan Department of Technology, Management and Budget Indefinite Delivery Vehicle (Contract No. MA071B7700057C) provides comprehensive electronic prisoner services designed to facilitate financial transactions for incarcerated individuals and the Michigan Department of Corrections. The contract encompasses three primary service areas: electronic deposit systems that enable prisoners' friends and family members to deposit funds via telephone, internet, kiosk, and walk-up locations available 24 hours a day, seven days a week throughout the year; debit card services for releasing prisoners with no activation fees charged to the State; and booking and release services for handling cash and card transfers during inmate intake and discharge. Global Tel Link Corporation assumes all responsibility for hardware, software, installation, maintenance, and repair costs at no expense to MDOC, with pricing structured by deposit amount and transaction method ranging from $0.95 to $3.95 per transaction plus commission amounts payable to MDOC.

Global Tel Link Corporation serves as the prime contractor for this vehicle under the direction of the Michigan Department of Technology, Management and Budget. The contract was originally awarded on February 1, 2017, with an initial completion date of October 31, 2020, and has been extended through multiple change notices, with the most recent extension effective August 12, 2025, establishing a new expiration date of October 31, 2026. The contract is structured as an indefinite delivery vehicle covering the State of Michigan with an estimated aggregate contract value of $13,907,440.66 as of the most recent modification. The agreement includes performance-based service level agreements with financial penalties for non-compliance in fund processing, reporting, customer service, and sales commission timelines.

Files

File Type Posted
071B7700057.pdf PDF

Quick answers

Who holds contract MA071B7700057C?

Contract MA071B7700057C was awarded to GLOBAL TEL LINK CORPORATION by Department Technology, Management and Budget in Michigan on February 1, 2017.

How much is contract MA071B7700057C worth?

Its cumulative value is $7,786,232.

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