MICONNECT - Case Management System - Salesforce

Ended State & local contract Michigan Awarded

Contract number
MA071B5500113C
Awardee
DELOITTE CONSULTING LLP
Contracting organization
Department Technology, Management and Budget

Contract facts

Cumulative value
$158,636,519
End date

Contract details come from michigan.gov. Updated .

About this contract

The MIConnect Indefinite Delivery Vehicle provides comprehensive case management system services through a Salesforce-based platform for the Michigan Department of Health and Human Services. Procurable services under this IDV include system maintenance, operations, and enhancement of the Child Protective Services Technology Suite, which encompasses the Mobile Investigator application, Supervisory Control Protocol Portal, Central Intake Portal, Power BI Dashboards, and Structured Decision Making Tool. Additionally, the contract covers system monitoring, bug fixes, Salesforce platform upgrades, client support services, and AWS hosting infrastructure. These services support the state's child protective services operations and related case management functions.

The prime contractor for this IDV is Deloitte Consulting LLP, with the contracting organization being the State of Michigan Department of Technology, Management and Budget. The original contract period began on July 13, 2015, and has been extended multiple times, with the current completion date of October 31, 2027. The contract is structured as an indefinite delivery vehicle for the State of Michigan with a capacity-based monthly payment model. The estimated aggregate contract value is $158,636,518.54, reflecting the extended period of performance and comprehensive scope of Salesforce platform maintenance and enhancement services.

Files

File Type Posted
071B5500113.pdf PDF

Quick answers

Who holds contract MA071B5500113C?

Contract MA071B5500113C was awarded to DELOITTE CONSULTING LLP by Department Technology, Management and Budget in Michigan on July 13, 2015.

How much is contract MA071B5500113C worth?

Its cumulative value is $158,636,519.

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