Enterprise ServiceNow On Demand Subscription Licensing

The Ohio Competitive Selection IDV (ACQ1042) provides comprehensive ServiceNow on-demand subscription licensing for state agencies and eligible entities. The contract covers a range of critical IT service management modules, including IT Service Management (ITSM), Customer Service Management, IT Business Management, and HR Service Management. Specifically, the IDV enables procurement of various ServiceNow licenses across different user tiers, ranging from 1 to 64 users, with modules such as ITSM Professional, Customer Service Management, ITBM Worker and Planner, and Application Portfolio Management.

Star Seven Six LTD is the prime contractor for this Indefinite Delivery Vehicle, awarded by the Ohio Department of Administrative Services (DAS). The contract is a competitive selection vehicle with a performance period from August 20, 2024, to June 30, 2029, covering the state of Ohio. While specific total contract value details are not provided, the contract focuses on computer services within UNSPSC Code 81110000. As of the amendment's effective date, no additional cloud services may be purchased under the contract, with existing purchases continuing under the current contract terms.