Nurse call system software & support service

The Ohio Department of Veterans Services (ODVS) Indefinite Delivery Vehicle (IDV), Agency Administered CTR030772, provides comprehensive communication and technology support services specifically tailored for veterans' facilities. The master contract enables procurement of specialized nurse call system maintenance, remote software support, and on-site technical services for healthcare infrastructure. Primary service offerings include monthly on-site technical visits, remote software support during business hours, and maintenance agreements for communication systems, with a focus on maintaining critical healthcare technology infrastructure for Ohio veterans' facilities.

Fairchild Communication Systems, Inc. serves as the prime contractor for this IDV, with a contract period from July 21, 2025, to June 30, 2026. The agency-administered contract covers the entire state of Ohio and has a total contract value of $54,291.00 for State Fiscal Year 2026. The contract type is a professional services agreement, allowing for potential renewal and supporting the Ohio Department of Veterans Services' technological and maintenance needs across veterans' healthcare facilities. Fairchild Communications, based in Indianapolis, Indiana, will provide comprehensive technical support services with provisions for potential contract extensions and specific performance requirements.