PO26-614 ROMAMC Augintel Chatbot

The State of Illinois, through its Procurement organization, awarded a contract to SHI International Corp. (Vendor ID: V00003558) on June 10, 2026, for the provision of generative artificial intelligence chatbot software solutions. The primary deliverable is the GenAI Chatbot Augintel application software (Part #: NPN-AUGIN-AICHAT), sourced through the NASPO Cloud Solutions master agreement (Contract #: AR2488). The contract encompasses an annual chat quantity of 1,231,884 transactions under the primary line item, with an optional add-on bundle providing an additional 724,638 chat transactions. The contract is structured as a Release Method of Source Selection award and carries a total contract value of $2,239,130.44, comprising $1,679,347.83 for the primary chatbot service and $559,782.61 for the optional add-on bundle.

The contract period extends from June 10, 2026, through June 9, 2027. Both line items are classified as computer software for microcomputers—application software procured through a three-party software arrangement. The deliverables represent cloud-based artificial intelligence solutions intended to support state operations, with the phased approach allowing Illinois to implement the base chatbot service while maintaining the option to expand capacity through the bundled add-on module.