ROMAMC Salesforce Customer Community Licenses FY27

The State of Illinois, through the Applications organization (APP448), awarded a contract to Carahsoft Technology Corporation (V00002000) on August 21, 2026, under a Release Method of Source Selection solicitation (18-510CPOGS-CPOGS-P-1938). The contract value totals $1,148.56 with a period of performance through September 15, 2026. The contract encompasses four line items consisting of Salesforce.com, Inc. software applications and related services, including Customer Community Unlimited Edition Members access (10 units at $55.81 each), Customer Community Unlimited Edition Logins on a per-month basis (100 units at $2.34 each), Salesforce Shield security features (1 unit at $237.64), and Government Cloud Plus capabilities (1 unit at $118.82).

All line items are classified as Computer Software for Microcomputers—Application Software and are effective from August 21, 2026, through July 20, 2027. The deliverables encompass enterprise software licensing and cloud-based platform access designed to support the State's applications environment, with Carahsoft Technology Corporation serving as the prime contractor providing the Salesforce software products and associated administrative services.