Department of Aging Salesforce Licenses Renewal ROM FY27

Illinois has awarded a Release Competitive Sealed Proposal contract (26-448DOIT-APP44-P-101335) to Carahsoft Technology Corporation, a reseller, for the procurement of Salesforce.com software licenses and related cloud services. The contract, issued by the Department of Innovation and Technology (DOIT) Applications organization, is valued at $96,375.01 and covers the period from October 31, 2026, through October 30, 2027. The contract encompasses four line items representing distinct Salesforce offerings tailored for public sector use.

The deliverables include 20 annual licenses of Customer Community Plus for Public Sector at $219.78 each, 15 annual licenses of Public Sector Foundation Advanced Unlimited Edition at $4,138.01 each, one Government Cloud Plus license at $9,969.75, and one Salesforce Shield license at $19,939.51. All orders require individual quotes, and professional services engagements require statements of work. The contract structure reflects tiered pricing with volume and feature-based differentiation, enabling the State of Illinois to acquire scalable cloud-based customer relationship management and data security capabilities.