SBE-AU23-Webex Call Center Agents-OAM
Active Release Competitive Sealed Proposal Illinois Awarded
- Contract number
- 24-448DOIT-ADMIN-P-53992 Release 290
- Awardee
- Presidio Networked Solutions, LLC
- Contracting organization
- IT586 - Information Technology
- Contract amount
- $24,787
Award facts
- Completion date
Award details come from bidbuy.illinois.gov. Updated .
About this award
Illinois Information Technology (IT586) has awarded a competitive sealed proposal contract to Presidio Networked Solutions, LLC for Webex Contact Center licensing. The contract, identified as 24-448DOIT-ADMIN-P-53992, has a total contract value of $24,787.20 and is scheduled to run from September 26, 2025, to September 26, 2029, representing a 48-month performance period.
The contract includes two primary line items: 1) One Premium Concurrent Agent for Webex Contact Center, and 2) Five Standard Concurrent Agents for Webex Contact Center, totaling 240 agent-months across the contract duration. The procurement appears to be for communication and contact center software licensing, with Presidio Networked Solutions, LLC serving as the prime contractor delivering these Cisco-related communication technology solutions for the State of Illinois.
Line items
| Item | Total |
|---|---|
| Do not delete NON-CISCO COMPONENT Item for greater discount or price or pro-rated amounts. Webex Contact Center Premium Concurrent Agent - A-FLEX-WCC-P-C - 1 Agent for 48 months Do not delete NON-CISCO COMPONENT Item for greater discount or price or pro-rated amounts. | — |
| Do not delete NON-CISCO COMPONENT Item for greater discount or price or pro-rated amounts. Webex Contact Center Standard Concurrent Agent - A-FLEX-WCC-S-C - 5 Agent for 48 months (240 total months across 5 agents) Do not delete NON-CISCO COMPONENT Item for greater discount or price or pro-rated… | — |
Quick answers
Who was awarded contract 24-448DOIT-ADMIN-P-53992?
Contract 24-448DOIT-ADMIN-P-53992 was awarded to Presidio Networked Solutions, LLC by IT586 - Information Technology in Illinois on September 26, 2025.
How much is contract 24-448DOIT-ADMIN-P-53992 worth?
Its contract amount is $24,787.
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