Netscout Renewal OAM
Active Release Competitive Sealed Proposal Illinois Awarded
- Contract number
- 24-448DOIT-ADMIN-P-53992 Release 421
- Awardee
- Presidio Networked Solutions, LLC
- Contracting organization
- Telecommunications
- Contract amount
- $819,376
Award facts
- Completion date
- NIGP code
Award details come from bidbuy.illinois.gov. Updated .
About this award
The State of Illinois, through its Telecommunications organization, awarded a competitive sealed proposal contract to Presidio Networked Solutions, LLC (Vendor ID V00004579) for Mastercare Support services valued at $819,375.94. The contract period runs from July 1, 2026, through June 30, 2027, with service initiation dates ranging from February 2026 through September 2026. The contract encompasses comprehensive maintenance and support services for multiple enterprise-class network monitoring and telecommunications infrastructure components, including support for 5010 Switch equipment, InfiniStreamNG Appliances, NETSCOUT Certified InfiniStreamNG servers and software, nGenius Packet Flow Switch Fabric Management systems, nGeniusONE software licenses (full and incremental configurations), Packet Flow Operating System software, and vSTREAM virtual CPU licenses.
The deliverables consist of seventeen line items providing vendor-supplied maintenance support across diverse platforms supporting voice over Internet Protocol professional services and network analytics capabilities. These services cover hardware and software support for equipment associated with network flow analysis, unified communications infrastructure, and packet processing systems, with specific coverage for 49 vSTREAM licenses, 6 NETSCOUT servers, 6 NETSCOUT software licenses, and multiple supporting software and appliance configurations. All support services are designated for professional services delivery with notation of three-party service arrangements, representing critical infrastructure support for the State's telecommunications operations.
Line items
| Item | Total |
|---|---|
| Part # 50FCNANQH0J0 SUPP-MSTC, Mastercare Support for 5010 Switch with 48 x 1/10Gb SFP+ and 6 x, Start Date: 07/01/2026 End Date: 06/30/2027 Serial #s: PF3200675042 Do not delete VOIP Professional Services for greater discount or price or pro-rated amounts. | $5,557.50 |
| Part # 9895/US SUPP-MSTC, Mastercare Support for InfiniStreamNG Appliance, 4-Port 10G/1G Confi Start Date:07/01/2026 End Date: 06/30/2027 Serial #s: NS517119106 Do not delete VOIP Professional Services for greater discount or price or pro-rated amounts. | $42,750.00 |
| Part # C-09800-FSMA2 SUPPMSTC, Mastercare Support for NETSCOUT Certified InfiniStreamNG server, 3U, Start Date:02/10/2026 End Date: 06/30/2027 Serial #s: SR3250196033, SR3250196043, SR3250196047, SR3250196048, SR3250196049, SR3250291012 Do not delete VOIP Professional Services for greater discount… | — |
| Part # C-09800-FSMA2 SUPPMSTC, Mastercare Support for NETSCOUT Certified InfiniStreamNG server, 3U, Start Date:04/11/2026 End Date: 06/30/2027 Serial #s: SR3250296052, SR3250296054, SR3250296055 Do not delete VOIP Professional Services for greater discount or price or pro-rated amounts. | — |
| Part # C-09802-M0S-2 SUPPMSTC, Mastercare Support for NETSCOUT Certified InfiniStreamNG Software, i Start Date:02/10/2026 End Date: 06/30/2027 Serial #s: 0000-278233, 0000-278234, 0000-278517, 0000-278571, 0000-278572, 0000-278580 Do not delete VOIP Professional Services for greater discount or… | $444,966.67 |
| Part # C-09802-M0S-2 SUPPMSTC, Mastercare Support for NETSCOUT Certified InfiniStreamNG Software, i Start Date:04/11/2026 End Date: 06/30/2027 Serial #s: 0000-278695, 0000-278698 Do not delete VOIP Professional Services for greater discount or price or pro-rated amounts. | $130,734.78 |
| Part # C-09895-M0S-2 SUPPMSTC, Mastercare Support for NETSCOUT Certified InfiniStreamNG Software, i Start Date:04/11/2026 End Date: 06/30/2027 Serial #s: 0000-280289 Do not delete VOIP Professional Services for greater discount or price or pro-rated amounts. | $45,707.96 |
| Part # 91400L SUPP-MSTC, Mastercare Support for nGenius Packet Flow Switch (PFS) Fabric Manag Start Date:02/11/2026 End Date: 06/30/2027 Serial #s: 0000-283477 Do not delete VOIP Professional Services for greater discount or price or pro-rated amounts. | $11,266.15 |
| Part # 91F20L SUPP-MSTC, Mastercare Support for nGeniusONE - Full (50) - Standby Software - ( Start Date:04/11/2026 End Date: 06/30/2027 Serial #s: 4000164545 Do not delete VOIP Professional Services for greater discount or price or pro-rated amounts. | $15,858.25 |
| Part # 91F700 SUPP-MSTC, Mastercare Support for nGeniusONE - Incremental (50) - Software Start Date:02/11/2026 End Date: 06/30/2027 Serial #s: 4000107278 Do not delete VOIP Professional Services for greater discount or price or pro-rated amounts. | $35,910.84 |
| Part # 91F500-LO SUPPMSTC, Mastercare Support for nGeniusONE - Full (50) - Software - License O Start Date:07/01/2026 End Date: 06/30/2027 Serial #s: 4000079145 Do not delete VOIP Professional Services for greater discount or price or pro-rated amounts. | $25,955.36 |
| Part # 91FN00 SUPP-MSTC, Mastercare Support for nGeniusONE - Incremental (50) Standby - Softw Start Date:04/11/2026 End Date: 06/30/2027 Serial #s: 4000102420 Do not delete VOIP Professional Services for greater discount or price or pro-rated amounts. | $15,858.25 |
| Part # 92UB0L SUPP-MSTC, Mastercare Support for nGenius Unified Communications Collector Virt Start Date:09/29/2026 End Date: 06/30/2027 Serial #s: 4000176563 Do not delete VOIP Professional Services for greater discount or price or pro-rated amounts. | $3,259.60 |
| Part # PFOSN-YRE-02 SUPPMSTC, Mastercare Support for Packet Flow Operating System (PFOS) Software Start Date:02/11/2026 End Date: 06/30/2027 Serial #s: PFOSNYRE2-30028, PFOSNYRE2-30029, PFOSNYRE2-30030, PFOSNYRE2-30031, Do not delete VOIP Professional Services for greater discount or price or… | $39,431.55 |
| Part # PFOSN-APP-02 SUPPMSTC, Mastercare Support for PFS 7000-Series Appliance Add-On for PFS 5000 Start Date:07/01/2026 End Date: 06/30/2027 Serial #s: PFOSNAPP2-11513 Do not delete VOIP Professional Services for greater discount or price or pro-rated amounts. | $1,710.00 |
| Part # VSTREAM-0-008-LO SUPP-MSTC, Mastercare Support for vSTREAM - 8 vCPUs - LICENSE ONLY Start Date:07/01/2026 End Date: 06/30/2027 Serial #s: 4000098586, 4000098587, 4000098588, 4000098589, 4000098590, 4000098591, 4000098592, 4000098593, 4000098594, 4000098595, 4000098596, 4000098597, 4000098599,… | $99,749.36 |
| Part # PFOSN-YXK-02 SUPPMSTC, Mastercare Support for Packet Flow Operating System (PFOS) Software Start Date:02/11/2026 End Date: 06/30/2027 Serial #s: PFOSNYXK2-00183, PFOSNYXK2-00184 Do not delete VOIP Professional Services for greater discount or price or pro-rated amounts. | $12,392.75 |
Show all 17
Quick answers
Who was awarded contract 24-448DOIT-ADMIN-P-53992?
Contract 24-448DOIT-ADMIN-P-53992 was awarded to Presidio Networked Solutions, LLC by Telecommunications in Illinois on July 1, 2026.
How much is contract 24-448DOIT-ADMIN-P-53992 worth?
Its contract amount is $819,376.
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