SBE-AU23-ServiceNow Software Licenses-OAM
Active Release Competitive Sealed Proposal Illinois Awarded
- Contract number
- 24-448DOIT-ADMIN-P-53992 Release 324
- Awardee
- Presidio Networked Solutions, LLC
- Contracting organization
- IT586 - Information Technology
- Contract amount
- $21,060
Award facts
- Completion date
Award details come from bidbuy.illinois.gov. Updated .
About this award
The State of Illinois has awarded a contract to Presidio Networked Solutions, LLC through the Information Technology (IT586) department for ServiceNow Customer Service Management Professional licenses. The contract, identified as Release Competitive Sealed Proposal 24-448DOIT-ADMIN-P-53992, covers a two-year period from December 1, 2025, to November 30, 2027, with an annual contract value of $21,060.00.
The contract comprises two line items, both for ServiceNow Customer Service Management Professional - Fulfiller User v7 licenses, with each line item covering a one-year term. The first line item spans December 1, 2025, to November 30, 2026, and the second line item covers December 1, 2026, to November 30, 2027. The licenses are priced monthly and designated with the product number PROD19279, indicating a structured, renewable software licensing arrangement for professional user access to ServiceNow's customer service management platform.
Line items
| Item | Total |
|---|---|
| Do not delete NON-CISCO COMPONENT Item for greater discount or price or pro-rated amounts. ServiceNow Customer Service Management Professional - Fulfiller User v7 (Priced Monthly 1 Year Term) - Prod# PROD19279 - Term: 12/1/25-11/30/26 - Original master line item 201 Do not delete NON-CISCO COMPONENT… | — |
| Do not delete NON-CISCO COMPONENT Item for greater discount or price or pro-rated amounts. ServiceNow Customer Service Management Professional - Fulfiller User v7 (Priced Monthly 1 Year Term) - Prod# PROD19279 - Term: 12/1/26-11/30/27- Original master line item 201 Do not delete NON-CISCO… | — |
Quick answers
Who was awarded contract 24-448DOIT-ADMIN-P-53992?
Contract 24-448DOIT-ADMIN-P-53992 was awarded to Presidio Networked Solutions, LLC by IT586 - Information Technology in Illinois on December 1, 2025.
How much is contract 24-448DOIT-ADMIN-P-53992 worth?
Its contract amount is $21,060.
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