TOPS DPH LLCS Help Desk FY26
Active Release Competitive Sealed Proposal Illinois Awarded
- Contract number
- 23-448DOIT-ADMIN-P-56170 Release 38
- Awardee
- Alert IT Solutions, Inc.
- Contracting organization
- APP448 - Applications
- Contract amount
- $170,469
Award facts
- Completion date
- NIGP code
Award details come from bidbuy.illinois.gov. Updated .
About this award
Alert IT Solutions, Inc. (V00002080) has been awarded a competitive sealed proposal contract by the State of Illinois, Department of Information Technology, Applications division (APP448) for the provision of senior-level help desk technical support services. The contract, designated 23-448DOIT-ADMIN-P-56170, carries a total contract value of $170,469.00 and is effective from June 15, 2026, through June 14, 2027.
The scope of work encompasses senior help desk technician services, with the contract establishing a maximum labor allocation of 1,950 hours at a billing rate of $87.42 per hour. This staffing arrangement will provide experienced technical support personnel to address IT help desk functions for the contracting organization. The contract structure and pricing methodology indicate a time-and-materials engagement designed to meet the specified service delivery requirements within the established budgetary parameters and performance period.
Line items
| Item | Total |
|---|---|
| Help Desk Technician - Senior - total hours not to exceed 1,950 @ $87.42/hr Help Desk Technician - Senior | $87.42 |
Quick answers
Who was awarded contract 23-448DOIT-ADMIN-P-56170?
Contract 23-448DOIT-ADMIN-P-56170 was awarded to Alert IT Solutions, Inc. by APP448 - Applications in Illinois on June 15, 2026.
How much is contract 23-448DOIT-ADMIN-P-56170 worth?
Its contract amount is $170,469.
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