Additional courtesy licenses for IDSS salesforce application

The State of Illinois Department of Innovation and Technology awarded a competitive sealed proposal contract to Carahsoft Technology Corporation, a reseller based in Reston, Virginia, for the procurement of Salesforce Service Cloud – Unlimited Edition software licenses. The contract, identified as 18-510CPOGS-CPOGS-P-1938, was executed on August 1, 2026, with a one-month performance period concluding on August 31, 2026. The Applications organization (APP448) within the state contracting entity issued this release order against a master contract for 650 licenses of Salesforce application software, with underlying services provided by Salesforce.com, Inc. Funding was allocated from Fiscal Year 2027 state appropriations using account code 304-448-01-1900-00-00-5000.

This acquisition was structured as a promotional pricing arrangement with zero contract cost to the State, despite the standard per-unit pricing of $0.01. Delivery was specified as FOB destination with an estimated ship date payment structure. The contract incorporates Salesforce Terms of Use executed May 11, 2021, and includes standard provisions governing customer data protection, acceptable use restrictions, intellectual property rights, and indemnification obligations. All legal matters and communications were directed to the Department of Innovation and Technology's General Counsel office.