CDW Telecom Environment

CDW Government LLC (Vendor ID V00001190) was awarded a competitive sealed bidding contract by the Illinois Information Technology Services Operation Section for communication and internet software solutions. The contract, designated 25-448DOIT-TELEC-P-80070, carries a total value of $229,789.38 and runs from July 1, 2026 through December 31, 2026. The deliverables consist of three primary software components: Cisco Unified Communications Manager (CUCM) on-premises infrastructure with Cisco Video Integration (CVI), Webex, and Speechview capabilities valued at $63,220.58; Cisco Packaged Contact Center Enterprise (PCCE) call center software priced at $161,926.79; and a Smartnet renewal maintenance agreement for $18,660.99.

This procurement supports the State of Illinois' telecommunications infrastructure modernization and contact center operations through vendor-provided software licensing and renewal services. The contract represents a standard software acquisition mechanism through which the state procures communication and collaboration tools necessary for government operations. All deliverables are classified as communication and internet software provided by third-party suppliers and were transmitted through the state's competitive bidding process.